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In the last decade, online customer reviews increasingly exert influence on consumers' decision when booking accommodation online. The renewal importance to the concept of word-of mouth is reflected in the growing interests in investigating…

Applications · Statistics 2019-07-01 Yang Tang , Paul D. McNicholas

Text analysis of social media for sentiment, topic analysis, and other analysis depends initially on the selection of keywords and phrases that will be used to create the research corpora. However, keywords that researchers choose may occur…

Computation and Language · Computer Science 2022-04-21 Philip Feldman , Aaron Dant , James R. Foulds , Shemei Pan

Large, data centric applications are characterized by its different attributes. In modern day, a huge majority of the large data centric applications are based on relational model. The databases are collection of tables and every table…

Information Retrieval · Computer Science 2012-06-28 Soumya Sen , Anjan Dutta , Agostino Cortesi , Nabendu Chaki

In this paper, we propose revisited versions for two recent hotel recognition datasets: Hotels50K and Hotel-ID. The revisited versions provide evaluation setups with different levels of difficulty to better align with the intended…

Computer Vision and Pattern Recognition · Computer Science 2022-07-22 Aarash Feizi , Arantxa Casanova , Adriana Romero-Soriano , Reihaneh Rabbany

Listening to user's requirements is crucial to building and maintaining high quality software. Online software user feedback has been shown to contain large amounts of information useful to requirements engineering (RE). Previous studies…

Software Engineering · Computer Science 2021-12-28 Peter Devine , Yun Sing Koh , Kelly Blincoe

Technology acceptance models effectively predict how users will adopt new technology products. Traditional surveys, often expensive and cumbersome, are commonly used for this assessment. As an alternative to surveys, we explore the use of…

Computation and Language · Computer Science 2024-07-02 Pawel Robert Smolinski , Joseph Januszewicz , Jacek Winiarski

The advent of Web 2.0 has led to an increase in the amount of sentimental content available in the Web. Such content is often found in social media web sites in the form of movie or product reviews, user comments, testimonials, messages in…

Information Retrieval · Computer Science 2016-11-01 Lopamudra Dey , Sanjay Chakraborty , Anuraag Biswas , Beepa Bose , Sweta Tiwari

Content providers build serving stacks to deliver content to users. An important goal of a content provider is to ensure good user experience, since user experience has an impact on revenue. In this paper, we describe a system at Yahoo…

Distributed, Parallel, and Cluster Computing · Computer Science 2016-05-26 Partha Kanuparthy , Yuchen Dai , Sudhir Pathak , Sambit Samal , Theophilus Benson , Mojgan Ghasemi , P. P. S. Narayan

Consumer product reviews are an invaluable source of data because they contain a wide range of information that could help requirement engineers to meet user needs. Recent studies have shown that tweets about software applications and…

Software Engineering · Computer Science 2019-01-29 Kamonphop Srisopha , Pooyan Behnamghader , Barry Boehm

This paper introduces the Consumer Feedback Insight & Prediction Platform, a system leveraging machine learning to analyze the extensive Consumer Financial Protection Bureau (CFPB) Complaint Database, a publicly available resource exceeding…

Distributed, Parallel, and Cluster Computing · Computer Science 2024-07-10 Dhwani Vaishnav , Manimozhi Neethinayagam , Akanksha Khaire , Jongwook Woo

Skyline queries have wide-ranging applications in fields that involve multi-criteria decision making, including tourism, retail industry, and human resources. By automatically removing incompetent candidates, skyline queries allow users to…

Human-Computer Interaction · Computer Science 2018-04-24 Xun Zhao , Yanhong Wu , Weiwei Cui , Xinnan Du , Yuan Chen , Yong Wang , Dik Lun Lee , Huamin Qu

Reviews of official statistics for UK housing have noted that developments have not kept pace with real-world change, particularly the rapid growth of private renting. This paper examines the potential value of big data in this context. We…

Applications · Statistics 2021-02-01 Mark Livingston , Francesca Pannullo , Adrian Bowman , Marian Scott , Nick Bailey

User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…

Information Retrieval · Computer Science 2020-09-08 Akhil Sai Peddireddy

Cybersecurity analysts work on large communication data sets to perform investigative analysis by painstakingly going over thousands of email conversations to find potential scamming activities and the network of cyber scammers.…

Human-Computer Interaction · Computer Science 2020-02-11 Ronak Tanna , Shivam Dhar , Ashwin Sudhir , Shreyash Devan , Shubham Verma

Healthcare is an important aspect of human life. Use of technologies in healthcare has increased manifolds after the pandemic. Internet of Things based systems and devices proposed in literature can help elders, children and adults…

Machine Learning · Computer Science 2022-09-13 Rajbinder Kaur , Rohini Sharma

Negative reviews on e-commerce platforms, mainly in the form of texts, are posted by online consumers to express complaints about unsatisfactory experiences, providing a proxy of big data for sellers to consider improvements. However, the…

General Economics · Economics 2020-04-29 Menghan Sun , Jichang Zhao

Online social networks being extended to geographical space has resulted in large amount of user check-in data. Understanding check-ins can help to build appealing applications, such as location recommendation. In this paper, we propose…

Social and Information Networks · Computer Science 2016-10-13 Jun Pang , Yang Zhang

Peer review is at the heart of modern science. As submission numbers rise and research communities grow, the decline in review quality is a popular narrative and a common concern. Yet, is it true? Review quality is difficult to measure, and…

Computation and Language · Computer Science 2026-01-22 Ilia Kuznetsov , Rohan Nayak , Alla Rozovskaya , Iryna Gurevych

With the advent of large language models (LLMs), the landscape of recommender systems is undergoing a significant transformation. Traditionally, user reviews have served as a critical source of rich, contextual information for enhancing…

Information Retrieval · Computer Science 2025-12-16 Chee Heng Tan , Huiying Zheng , Jing Wang , Zhuoyi Lin , Shaodi Feng , Huijing Zhan , Xiaoli Li , J. Senthilnath

The digital revolution has led to the digitization of human behavior, creating unprecedented opportunities to understand observable actions on an unmatched scale. Emerging phenomena such as crowdfunding and crowdsourcing have further…

Machine Learning · Computer Science 2023-06-27 Hannah H. Chang , Anirban Mukherjee