Related papers: Human-like informative conversations: Better ackno…
Goal-oriented conversational agents are becoming prevalent in our daily lives. For these systems to engage users and achieve their goals, they need to exhibit appropriate social behavior as well as provide informative replies that guide…
Effective communication between humans and intelligent agents has promising applications for solving complex problems. One such approach is visual dialogue, which leverages multimodal context to assist humans. However, real-world scenarios…
AI alignment is about ensuring AI systems only pursue goals and activities that are beneficial to humans. Most of the current approach to AI alignment is to learn what humans value from their behavioural data. This paper proposes a…
We study the problem of automatic fact-checking, paying special attention to the impact of contextual and discourse information. We address two related tasks: (i) detecting check-worthy claims, and (ii) fact-checking claims. We develop…
Most chatbot literature that focuses on improving the fluency and coherence of a chatbot, is dedicated to making chatbots more human-like. However, very little work delves into what really separates humans from chatbots -- humans…
The ability to combine linguistic guidance from others with direct experience is central to human development, enabling safe and rapid learning in new environments. How do people integrate these two sources of knowledge, and how might AI…
The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…
Personalized chatbots focus on endowing chatbots with a consistent personality to behave like real users, give more informative responses, and further act as personal assistants. Existing personalized approaches tried to incorporate several…
There have been several attempts to define a plausible motivation for a chit-chat dialogue agent that can lead to engaging conversations. In this work, we explore a new direction where the agent specifically focuses on discovering…
We introduce a dynamic benchmarking system for conversational agents that evaluates their performance through a single, simulated, and lengthy user$\leftrightarrow$agent interaction. The interaction is a conversation between the user and…
Understanding the dynamics of human-AI interaction in question answering is crucial for enhancing collaborative efficiency. Extending from our initial formative study, which revealed challenges in human utilization of conversational AI…
We present Sparrow, an information-seeking dialogue agent trained to be more helpful, correct, and harmless compared to prompted language model baselines. We use reinforcement learning from human feedback to train our models with two new…
This paper presents a study on mutual speech variation influences in a human-computer setting. The study highlights behavioral patterns in data collected as part of a shadowing experiment, and is performed using a novel end-to-end platform…
Large language models (LLMs), due to their advanced natural language capabilities, have seen significant success in applications where the user interface is usually a conversational artificial intelligence (AI) agent and engages the user…
Lexical alignment, where speakers start to use similar words across conversation, is known to contribute to successful communication. However, its implementation in conversational agents remains underexplored, particularly considering the…
Natural language dialogue systems raise great attention recently. As many dialogue models are data-driven, high-quality datasets are essential to these systems. In this paper, we introduce Pchatbot, a large-scale dialogue dataset that…
Conversational question answering aims to provide natural-language answers to users in information-seeking conversations. Existing conversational QA benchmarks compare models with pre-collected human-human conversations, using ground-truth…
In the realm of human-AI dialogue, the facilitation of empathetic responses is important. Validation is one of the key communication techniques in psychology, which entails recognizing, understanding, and acknowledging others' emotional…
Human feedback data is a critical component in developing language models. However, collecting this feedback is costly and ultimately not scalable. Inspired by the way human interlocutors provide spontaneous unsolicited feedback to each…
Chatbots, taking advantage of the success of the messaging apps and recent advances in Artificial Intelligence, have become very popular, from helping business to improve customer services to chatting to users for the sake of conversation…