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Embodied agents designed to assist users with tasks must engage in natural language interactions, interpret instructions, execute actions, and communicate effectively to resolve issues. However, collecting large-scale, diverse datasets of…

Computation and Language · Computer Science 2024-11-01 Daniel Philipov , Vardhan Dongre , Gokhan Tur , Dilek Hakkani-Tür

Conversational information access is an emerging research area. Currently, human evaluation is used for end-to-end system evaluation, which is both very time and resource intensive at scale, and thus becomes a bottleneck of progress. As an…

Information Retrieval · Computer Science 2020-06-17 Shuo Zhang , Krisztian Balog

Even if only the acoustic channel is considered, human communication is highly multi-modal. Non-lexical cues provide a variety of information such as emotion or agreement. The ability to process such cues is highly relevant for spoken…

Human-Computer Interaction · Computer Science 2017-10-03 Mara Brandt , Britta Wrede , Franz Kummert , Lars Schillingmann

Establishing stable mappings between natural language expressions and visual percepts is a foundational problem for both cognitive science and artificial intelligence. Humans routinely ground linguistic reference in noisy, ambiguous…

Artificial Intelligence · Computer Science 2026-02-24 Joseph Bingham

Implicit user feedback, user emotions and demographic information have shown to be promising sources for improving the accuracy and user engagement of responses generated by dialogue systems. However, the influence of such information on…

Computation and Language · Computer Science 2024-11-12 Dominic Petrak , Thy Thy Tran , Iryna Gurevych

Open-domain dialog systems (also known as chatbots) have increasingly drawn attention in natural language processing. Some of the recent work aims at incorporating affect information into sequence-to-sequence neural dialog modeling, making…

Computation and Language · Computer Science 2020-06-25 Yubo Xie , Ekaterina Svikhnushina , Pearl Pu

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

We explain the methodology we developed for improving the interactions accomplished by an embedded conversational agent, drawing from Conversation Analytic sequential and multimodal analysis. The use case is a Pepper robot that is expected…

Artificial Intelligence · Computer Science 2023-08-30 Lucien Tisserand , Frédéric Armetta , Heike Baldauf-Quilliatre , Antoine Bouquin , Salima Hassas , Mathieu Lefort

Existing dialogue corpora and models are typically designed under two disjoint motives: while task-oriented systems focus on achieving functional goals (e.g., booking hotels), open-domain chatbots aim at making socially engaging…

Computation and Language · Computer Science 2021-05-04 Kai Sun , Seungwhan Moon , Paul Crook , Stephen Roller , Becka Silvert , Bing Liu , Zhiguang Wang , Honglei Liu , Eunjoon Cho , Claire Cardie

The amount of dialogue history to include in a conversational agent is often underestimated and/or set in an empirical and thus possibly naive way. This suggests that principled investigations into optimal context windows are urgently…

Computation and Language · Computer Science 2018-12-04 Heriberto Cuayáhuitl , Seonghan Ryu , Donghyeon Lee , Jihie Kim

The goal of building dialogue agents that can converse with humans naturally has been a long-standing dream of researchers since the early days of artificial intelligence. The well-known Turing Test proposed to judge the ultimate validity…

Artificial Intelligence · Computer Science 2022-12-13 Tom Young

Mutual reminiscence, defined as revisiting shared positive memories through reciprocal self-disclosure, strengthens emotional bonds, enhances well-being, and deepens intimacy. However, most technology-mediated reminiscence tools emphasize…

Human-Computer Interaction · Computer Science 2025-08-06 Zhuoqun Jiang , ShunYi Yeo , Wei Xuan Donovan Seow , Simon Perrault

In this paper, we extended the method proposed in [21] to enable humans to interact naturally with autonomous agents through vocal and textual conversations. Our extended method exploits the inherent capabilities of pre-trained large…

Robotics · Computer Science 2024-12-31 Linus Nwankwo , Elmar Rueckert

Conversational agents built on large language models (LLMs) are becoming increasingly prevalent, yet most systems are designed for one-on-one, turn-based exchanges rather than natural, asynchronous group chats. As AI assistants become…

Computation and Language · Computer Science 2025-11-24 Mateusz Jacniacki , Martí Carmona Serrat

Chit-chat models are known to have several problems: they lack specificity, do not display a consistent personality and are often not very captivating. In this work we present the task of making chit-chat more engaging by conditioning on…

Artificial Intelligence · Computer Science 2018-09-27 Saizheng Zhang , Emily Dinan , Jack Urbanek , Arthur Szlam , Douwe Kiela , Jason Weston

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

Surveys and interviews are widely used for collecting insights on emerging or hypothetical scenarios. Traditional human-led methods often face challenges related to cost, scalability, and consistency. Recently, various domains have begun to…

Human-Computer Interaction · Computer Science 2025-03-05 Jiangbo Yu , Jinhua Zhao , Luis Miranda-Moreno , Matthew Korp

Complex conversation settings such as persuasion involve communicating changes in attitude or behavior, so users' perspectives need to be addressed, even when not directly related to the topic. In this work, we contribute a novel modular…

Computation and Language · Computer Science 2022-09-26 Maximillian Chen , Weiyan Shi , Feifan Yan , Ryan Hou , Jingwen Zhang , Saurav Sahay , Zhou Yu

Conversational agents have traditionally been developed for either task-oriented dialogue (TOD) or open-ended chitchat, with limited progress in unifying the two. Yet, real-world conversations naturally involve fluid transitions between…

Computation and Language · Computer Science 2025-11-13 Yejin Yoon , Yuri Son , Namyoung So , Minseo Kim , Minsoo Cho , Chanhee Park , Seungshin Lee , Taeuk Kim

Multimodal conversational interfaces provide a natural means for users to communicate with computer systems through multiple modalities such as speech and gesture. To build effective multimodal interfaces, automated interpretation of user…

Artificial Intelligence · Computer Science 2011-09-30 J. Y. Chai , Z. Prasov , S. Qu