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Large Language Models (LLMs)-based question answering (QA) systems play a critical role in modern AI, demonstrating strong performance across various tasks. However, LLM-generated responses often suffer from hallucinations, unfaithful…
End-to-End intelligent neural dialogue systems suffer from the problems of generating inconsistent and repetitive responses. Existing dialogue models pay attention to unilaterally incorporating personal knowledge into the dialog while…
Large Language Models (LLMs) are widely used in critical fields such as healthcare, education, and finance due to their remarkable proficiency in various language-related tasks. However, LLMs are prone to generating factually incorrect…
Large Language Models (LLMs) succeed in many natural language processing tasks. However, their tendency to hallucinate - generate plausible but inconsistent or factually incorrect text - can cause significant problems in certain tasks,…
Modern spoken language understanding (SLU) systems rely on sophisticated semantic notions revealed in single utterances to detect intents and slots. However, they lack the capability of modeling multi-turn dynamics within a dialogue…
Despite the success of integrating large language models into the development of conversational systems, many studies have shown the effectiveness of retrieving and augmenting external knowledge for informative responses. Hence, many…
Open domain conversational agents can answer a broad range of targeted queries. However, the sequential nature of interaction with these systems makes knowledge exploration a lengthy task which burdens the user with asking a chain of well…
Attribution is a key concept in large language models (LLMs) as it enables control over information sources and enhances the factuality of LLMs. While existing approaches utilize open book question answering to improve attribution, factual…
Persona and Knowledge dual context open-domain chat is a novel dialogue generation task introduced recently. While Persona and Knowledge is each interesting context of open-domain dialogue, the combination of both has not been well studied.…
In many real-world scenarios, the absence of external knowledge source like Wikipedia restricts question answering systems to rely on latent internal knowledge in limited dialogue data. In addition, humans often seek answers by asking…
Large Language Models have rapidly advanced in their ability to interpret and generate natural language. In enterprise settings, they are frequently augmented with closed-source domain knowledge to deliver more contextually informed…
In text generation, hallucinations refer to the generation of seemingly coherent text that contradicts established knowledge. One compelling hypothesis is that hallucinations occur when a language model is given a generation task outside…
Equipped with Chain-of-Thought (CoT), Large language models (LLMs) have shown impressive reasoning ability in various downstream tasks. Even so, suffering from hallucinations and the inability to access external knowledge, LLMs often come…
Knowledge Graph(KG) grounded conversations often use large pre-trained models and usually suffer from fact hallucination. Frequently entities with no references in knowledge sources and conversation history are introduced into responses,…
This article describes a novel approach to expand in run-time the knowledge base of an Artificial Conversational Agent. A technique for automatic knowledge extraction from the user's sentence and four methods to insert the new acquired…
Large language models (LLMs) have demonstrated remarkable capabilities across various domains, although their susceptibility to hallucination poses significant challenges for their deployment in critical areas such as healthcare. To address…
Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…
To diversify and enrich generated dialogue responses, knowledge-grounded dialogue has been investigated in recent years. The existing methods tackle the knowledge grounding challenge by retrieving the relevant sentences over a large corpus…
In this paper, we present a hybrid model that combines a neural conversational model and a rule-based graph dialogue system that assists users in scheduling reminders through a chat conversation. The graph based system has high precision…
Most prior work on task-oriented dialogue systems are restricted to limited coverage of domain APIs. However, users oftentimes have requests that are out of the scope of these APIs. This work focuses on responding to these…