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Trustworthiness is an essential prerequisite for the real-world application of large language models. In this paper, we focus on the trustworthiness of language models with respect to retrieval augmentation. Despite being supported with…

Computation and Language · Computer Science 2024-10-23 Zongmeng Zhang , Yufeng Shi , Jinhua Zhu , Wengang Zhou , Xiang Qi , Peng Zhang , Houqiang Li

Building systems that can communicate with humans is a core problem in Artificial Intelligence. This work proposes a novel neural network architecture for response selection in an end-to-end multi-turn conversational dialogue setting. The…

Artificial Intelligence · Computer Science 2018-11-06 Debanjan Chaudhuri , Agustinus Kristiadi , Jens Lehmann , Asja Fischer

Developing an efficient retriever to retrieve knowledge from a large-scale knowledge base (KB) is critical for task-oriented dialogue systems to effectively handle localized and specialized tasks. However, widely used generative models such…

Computation and Language · Computer Science 2023-10-23 Weizhou Shen , Yingqi Gao , Canbin Huang , Fanqi Wan , Xiaojun Quan , Wei Bi

Retrieval-Augmented Generation (RAG) systems and large language model (LLM)-powered chatbots have significantly advanced conversational AI by combining generative capabilities with external knowledge retrieval. Despite their success,…

Artificial Intelligence · Computer Science 2025-06-26 Priyaranjan Pattnayak , Amit Agarwal , Hansa Meghwani , Hitesh Laxmichand Patel , Srikant Panda

In the real world, knowledge is constantly evolving, which can render existing knowledge-based datasets outdated. This unreliability highlights the critical need for continuous updates to ensure both accuracy and relevance in…

Computation and Language · Computer Science 2024-06-11 Dayoon Ko , Jinyoung Kim , Hahyeon Choi , Gunhee Kim

The largest store of continually updating knowledge on our planet can be accessed via internet search. In this work we study giving access to this information to conversational agents. Large language models, even though they store an…

Artificial Intelligence · Computer Science 2021-07-19 Mojtaba Komeili , Kurt Shuster , Jason Weston

Despite efforts to expand the knowledge of large language models (LLMs), knowledge gaps -- missing or outdated information in LLMs -- might always persist given the evolving nature of knowledge. In this work, we study approaches to identify…

Computation and Language · Computer Science 2024-07-02 Shangbin Feng , Weijia Shi , Yike Wang , Wenxuan Ding , Vidhisha Balachandran , Yulia Tsvetkov

Patients have long sought health information online, and increasingly, they are turning to generative AI to answer their health-related queries. Given the high stakes of the medical domain, techniques like retrieval-augmented generation and…

Computation and Language · Computer Science 2025-06-11 Lionel Wong , Ayman Ali , Raymond Xiong , Shannon Zeijang Shen , Yoon Kim , Monica Agrawal

Large language models (LLMs) like ChatGPT demonstrate the remarkable progress of artificial intelligence. However, their tendency to hallucinate -- generate plausible but false information -- poses a significant challenge. This issue is…

Computation and Language · Computer Science 2024-06-13 Philip Feldman , James R. Foulds , Shimei Pan

End-to-end speech-to-speech (S2S) dialogue systems have recently garnered increasing research attention for their lower latency and more natural integration of nonverbal cues such as emotion and speaker identity. However, these systems face…

Computation and Language · Computer Science 2025-11-12 Pengchao Feng , Ziyang Ma , Wenxi Chen , Yao Li , Sheng Wang , Kai Yu , Xie Chen

Large language models (LLMs) typically enhance their performance through either the retrieval of semantically similar information or the improvement of their reasoning capabilities. However, a significant challenge remains in effectively…

Artificial Intelligence · Computer Science 2026-01-05 Shuqi Liu , Bowei He , Chen Ma , Linqi Song

Building open-domain dialogue systems capable of rich human-like conversational ability is one of the fundamental challenges in language generation. However, even with recent advancements in the field, existing open-domain generative models…

Computation and Language · Computer Science 2022-06-14 Ritvik Choudhary , Daisuke Kawahara

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

A proactive dialogue system has the ability to proactively lead the conversation. Different from the general chatbots which only react to the user, proactive dialogue systems can be used to achieve some goals, e.g., to recommend some items…

Computation and Language · Computer Science 2021-07-20 Yutao Zhu , Jian-Yun Nie , Kun Zhou , Pan Du , Hao Jiang , Zhicheng Dou

To sustain engaging conversation, it is critical for chatbots to make good use of relevant knowledge. Equipped with a knowledge base, chatbots are able to extract conversation-related attributes and entities to facilitate context modeling…

Computation and Language · Computer Science 2018-11-12 Yanran Li , Wenjie Li , Ziqiang Cao , Chengyao Chen

In the context of knowledge-driven seq-to-seq generation tasks, such as document-based question answering and document summarization systems, two fundamental knowledge sources play crucial roles: the inherent knowledge embedded within model…

Computation and Language · Computer Science 2025-01-16 Han Cao , Zhaoyang Zhang , Xiangtian Li , Chufan Wu , Hansong Zhang , Wenqing Zhang

The rapid advancement of large language models (LLMs) has significantly impacted various domains, including healthcare and biomedicine. However, the phenomenon of hallucination, where LLMs generate outputs that deviate from factual accuracy…

Computation and Language · Computer Science 2024-08-27 Duy Khoa Pham , Bao Quoc Vo

Large language models can produce fluent dialogue but often hallucinate factual inaccuracies. While retrieval-augmented models help alleviate this issue, they still face a difficult challenge of both reasoning to provide correct knowledge…

Computation and Language · Computer Science 2021-11-10 Leonard Adolphs , Kurt Shuster , Jack Urbanek , Arthur Szlam , Jason Weston

Most research on dialogue has focused either on dialogue generation for openended chit chat or on state tracking for goal-directed dialogue. In this work, we explore a hybrid approach to goal-oriented dialogue generation that combines…

Computation and Language · Computer Science 2019-10-01 Ana Valeria Gonzalez , Isabelle Augenstein , Anders Søgaard

Large Language Models (LLMs) excel in language comprehension and generation but are prone to hallucinations, producing factually incorrect or unsupported outputs. Retrieval Augmented Generation (RAG) systems address this issue by grounding…

Information Retrieval · Computer Science 2025-04-09 Chandana Sree Mala , Gizem Gezici , Fosca Giannotti