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In the last few years, the interest in knowledge bases has grown exponentially in both the research community and the industry due to their essential role in AI applications. Entity alignment is an important task for enriching knowledge…

Artificial Intelligence · Computer Science 2022-05-09 Rui Zhang , Bayu Distiawan Trisedy , Miao Li , Yong Jiang , Jianzhong Qi

Discovering the intended items of user queries from a massive repository of items is one of the main goals of an e-commerce search system. Relevance prediction is essential to the search system since it helps improve performance. When…

Information Retrieval · Computer Science 2023-07-21 Jiong Cai , Yong Jiang , Yue Zhang , Chengyue Jiang , Ke Yu , Jianhui Ji , Rong Xiao , Haihong Tang , Tao Wang , Zhongqiang Huang , Pengjun Xie , Fei Huang , Kewei Tu

Entity Matching (EM) defines the task of learning to group objects by transferring semantic concepts from example groups (=entities) to unseen data. Despite the general availability of image data in the context of many EM-problems, most…

Computer Vision and Pattern Recognition · Computer Science 2024-03-12 Bianca Lamm , Janis Keuper

Search-based recommendation is one of the most critical application scenarios in e-commerce platforms. Users' complex search contexts--such as spatiotemporal factors, historical interactions, and current query's information--constitute an…

Information Retrieval · Computer Science 2026-02-16 Zhiding Liu , Ben Chen , Mingyue Cheng , Enhong Chen , Li Li , Chenyi Lei , Wenwu Ou , Han Li , Kun Gai

We focus on improving the effectiveness of a Virtual Assistant (VA) in recognizing emerging entities in spoken queries. We introduce a method that uses historical user interactions to forecast which entities will gain in popularity and…

Information Retrieval · Computer Science 2020-05-27 Christophe Van Gysel , Manos Tsagkias , Ernest Pusateri , Ilya Oparin

This paper introduces the task of product demand clarification within an e-commercial scenario, where the user commences the conversation with ambiguous queries and the task-oriented agent is designed to achieve more accurate and tailored…

Information Retrieval · Computer Science 2024-07-02 Jingheng Ye , Yong Jiang , Xiaobin Wang , Yinghui Li , Yangning Li , Hai-Tao Zheng , Pengjun Xie , Fei Huang

Entity search, i.e., finding the most similar entities to a query entity, faces unique challenges in e-commerce, where product similarity varies across categories and contexts. Traditional embedding-based approaches often struggle to…

Information Retrieval · Computer Science 2026-05-01 Yilun Zhu , Nikhita Vedula , Shervin Malmasi

E-commerce product pages contain a mix of structured specifications, unstructured reviews, and contextual elements like personalized offers or regional variants. Although informative, this volume can lead to cognitive overload, making it…

Computation and Language · Computer Science 2025-08-05 Praveen Tangarajan , Anand A. Rajasekar , Manish Rathi , Vinay Rao Dandin , Ozan Ersoy

Showing items that do not match search query intent degrades customer experience in e-commerce. These mismatches result from counterfactual biases of the ranking algorithms toward noisy behavioral signals such as clicks and purchases in the…

Computation and Language · Computer Science 2020-05-08 Thanh V. Nguyen , Nikhil Rao , Karthik Subbian

In product search, users tend to browse results on multiple search result pages (SERPs) (e.g., for queries on clothing and shoes) before deciding which item to purchase. Users' clicks can be considered as implicit feedback which indicates…

Information Retrieval · Computer Science 2020-01-10 Keping Bi , Choon Hui Teo , Yesh Dattatreya , Vijai Mohan , W. Bruce Croft

Across the financial domain, researchers answer complex questions by extensively "searching" for relevant information to generate long-form reports. This workshop paper discusses automating the construction of query-specific document and…

Information Retrieval · Computer Science 2022-11-09 Iain Mackie , Jeffrey Dalton

Recommendation systems often suffer from data sparsity caused by limited user-item interactions, which degrade their performance and amplify popularity bias in real-world scenarios. This paper proposes a novel data augmentation framework…

Information Retrieval · Computer Science 2026-04-22 Minh-Anh Nguyen , Bao Nguyen , Ha Lan N. T. , Tuan Anh Hoang , Duc-Trong Le , Dung D. Le

With the rise of voice assistants and an increase in mobile search usage, natural language has become an important query language. So far, most of the current systems are not able to process these queries because of the vagueness and…

Human-Computer Interaction · Computer Science 2020-08-06 Andrea Papenmeier , Alfred Sliwa , Dagmar Kern , Daniel Hienert , Ahmet Aker , Norbert Fuhr

Complementary product recommendation, which aims to suggest items that are used together to enhance customer value, is a crucial yet challenging task in e-commerce. While existing graph neural network (GNN) approaches have made significant…

Information Retrieval · Computer Science 2025-12-02 Zekun Xu , Yudi Zhang

LLM-based shopping agents increasingly rely on long purchase histories and multi-turn interactions for personalization, yet naively appending raw history to prompts is often ineffective due to noise, length, and relevance mismatch. We…

Computation and Language · Computer Science 2026-04-03 Zhiyuan Peng , Xuyang Wu , Huaixiao Tou , Yi Fang , Yu Gong

Entity resolution, the problem of identifying the underlying entity of references found in data, has been researched for many decades in many communities. A common theme in this research has been the importance of incorporating relational…

Artificial Intelligence · Computer Science 2016-07-05 Jay Pujara , Lise Getoor

Embedding-based neural retrieval is a prevalent approach to address the semantic gap problem which often arises in product search on tail queries. In contrast, popular queries typically lack context and have a broad intent where additional…

Information Retrieval · Computer Science 2024-09-26 Rishikesh Jha , Siddharth Subramaniyam , Ethan Benjamin , Thrivikrama Taula

Explanations accompanied by a recommendation can assist users in understanding the decision made by recommendation systems, which in turn increases a user's confidence and trust in the system. Recently, research has focused on generating…

Computation and Language · Computer Science 2023-08-31 Anthony Colas , Jun Araki , Zhengyu Zhou , Bingqing Wang , Zhe Feng

Knowledge graph (KG) enhanced recommendation has demonstrated improved performance in the recommendation system (RecSys) and attracted considerable research interest. Recently the literature has adopted neural graph networks (GNNs) on the…

Information Retrieval · Computer Science 2022-11-15 Liangwei Yang , Shen Wang , Jibing Gong , Shaojie Zheng , Shuying Du , Zhiwei Liu , Philip S. Yu

With the prosperity of business intelligence, recommender systems have evolved into a new stage that we not only care about what to recommend, but why it is recommended. Explainability of recommendations thus emerges as a focal point of…

Information Retrieval · Computer Science 2020-09-24 Guannan Liu , Liang Zhang , Junjie Wu , Xiao Fang