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The study of affects (i.e., emotions, moods) in the workplace has received a lot of attention in the last 15 years. Despite the fact that software development has been shown to be intellectual, creative, and driven by cognitive activities,…

Software Engineering · Computer Science 2015-09-18 Daniel Graziotin , Xiaofeng Wang , Pekka Abrahamsson

User satisfaction has always been important in the success of software, regardless of whether it is closed and proprietary or open source software (OSS). OSS users are geographically distributed and include technical as well as novice…

Software Engineering · Computer Science 2015-07-29 Arif Raza , Luiz Fernando Capretz

Sentiment analysis is one of the fastest growing research areas in computer science, making it challenging to keep track of all the activities in the area. We present a computer-assisted literature review, where we utilize both text mining…

Computation and Language · Computer Science 2017-11-22 Mika Viking Mäntylä , Daniel Graziotin , Miikka Kuutila

Comments are an important part of the source code and are a primary source of documentation. This has driven interest in using large bodies of comments to train or evaluate tools that consume or produce them -- such as generating oracles or…

Software Engineering · Computer Science 2022-08-30 Sergey Matskevich , Colin S. Gordon

We conduct the first comprehensive study of the behavioral factors which predict leader emergence within open source software (OSS) virtual teams. We leverage the full history of developers' interactions with their teammates and projects at…

Human-Computer Interaction · Computer Science 2022-03-22 Jerome Hergueux , Samuel Kessler

Social media platforms are thriving nowadays, so a huge volume of data is produced. As it includes brief and clear statements, millions of people post their thoughts on microblogging sites every day. This paper represents and analyze the…

Social and Information Networks · Computer Science 2021-08-05 Suchandra Dutta , Dhrubasish Sarkar , Sohom Roy , Dipak K. Kole , Premananda Jana

For more than thirty years, it has been claimed that a way to improve software developers' productivity and software quality is to focus on people. The underlying assumption seems to be that "happy and satisfied software developers perform…

Software Engineering · Computer Science 2016-01-27 Daniel Graziotin

Recent research provides evidence that effective communication in collaborative software development has significant impact on the software development lifecycle. Although related qualitative and quantitative studies point out textual…

Software Engineering · Computer Science 2018-03-07 Vasiliki Efstathiou , Diomidis Spinellis

If large language models like GPT-3 preferably produce a particular point of view, they may influence people's opinions on an unknown scale. This study investigates whether a language-model-powered writing assistant that generates some…

Human-Computer Interaction · Computer Science 2023-02-02 Maurice Jakesch , Advait Bhat , Daniel Buschek , Lior Zalmanson , Mor Naaman

The rise of large language models (LLMs) has revolutionized natural language processing (NLP), yet the influence of prompt sentiment, a latent affective characteristic of input text, remains underexplored. This study systematically examines…

Computation and Language · Computer Science 2025-03-19 Vishal Gandhi , Sagar Gandhi

Background. Technical debt (TD) has long been one of the key factors influencing the maintainability of software products. It represents technical compromises that sacrifice long-term software quality for potential short-term benefits.…

Software Engineering · Computer Science 2024-07-31 Xiaozhou Li , Matteo Esposito , Andrea Janes , Valentina Lenarduzzi

Sentiment analysis in low-resource, culturally nuanced contexts challenges conventional NLP approaches that assume fixed labels and universal affective expressions. We present a diagnostic framework that treats sentiment as a…

Computation and Language · Computer Science 2025-08-07 Millicent Ochieng , Anja Thieme , Ignatius Ezeani , Risa Ueno , Samuel Maina , Keshet Ronen , Javier Gonzalez , Jacki O'Neill

The presence of toxic content has become a major problem for many online communities. Moderators try to limit this problem by implementing more and more refined comment filters, but toxic users are constantly finding new ways to circumvent…

Computation and Language · Computer Science 2018-12-06 Éloi Brassard-Gourdeau , Richard Khoury

As cryptocurrencies gain popularity, the digital asset marketplace becomes increasingly significant. Understanding social media signals offers valuable insights into investor sentiment and market dynamics. Prior research has predominantly…

Computation and Language · Computer Science 2025-09-03 Chenghao Liu , Aniket Mahanti , Ranesh Naha , Guanghao Wang , Erwann Sbai

Large-scale data resulting from users online interactions provide the ultimate source of information to study emergent social phenomena on the Web. From individual actions of users to observable collective behaviors, different mechanisms…

Physics and Society · Physics 2015-05-20 Marija Mitrović , Georgios Paltoglou , Bosiljka Tadić

Textual sentiment analysis and emotion detection consists in retrieving the sentiment or emotion carried by a text or document. This task can be useful in many domains: opinion mining, prediction, feedbacks, etc. However, building a general…

Computation and Language · Computer Science 2013-09-12 Alexandre Denis , Samuel Cruz-Lara , Nadia Bellalem

A sentiment analysis system powered by machine learning was created in this study to improve real-time social network public opinion monitoring. For sophisticated sentiment identification, the suggested approach combines cutting-edge…

Computation and Language · Computer Science 2025-02-25 Arsen Tolebay Nurlanuly

Generating emotional language is a key step towards building empathetic natural language processing agents. However, a major challenge for this line of research is the lack of large-scale labeled training data, and previous studies are…

Computation and Language · Computer Science 2018-05-15 Xianda Zhou , William Yang Wang

App reviews deliver user opinions and emerging issues (e.g., new bugs) about the app releases. Due to the dynamic nature of app reviews, topics and sentiment of the reviews would change along with app release versions. Although several…

Software Engineering · Computer Science 2022-04-26 Tianyi Yang , Cuiyun Gao , Jingya Zang , David Lo , Michael R. Lyu

Evaluating developer satisfaction with conversational AI assistants at scale is critical but challenging. User studies provide rich insights, but are unscalable, while large-scale quantitative signals from logs or in-product ratings are…

Software Engineering · Computer Science 2025-09-24 Daye Nam , Malgorzata Salawa , Satish Chandra
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