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A good open-domain chatbot should avoid presenting contradictory responses about facts or opinions in a conversational session, known as its consistency capacity. However, evaluating the consistency capacity of a chatbot is still…

Computation and Language · Computer Science 2021-06-07 Zekang Li , Jinchao Zhang , Zhengcong Fei , Yang Feng , Jie Zhou

Software development is a cognitively intensive process requiring multitasking, adherence to evolving workflows, and continuous learning. With the rise of large language model (LLM)-based tools, such as conversational agents (CAs), there is…

Software Engineering · Computer Science 2025-05-14 Glaucia Melo , Paulo Alencar , Donald Cowan

In today's contemporary digital landscape, chatbots have become indispensable tools across various sectors, streamlining customer service, providing personal assistance, automating routine tasks, and offering health advice. However, their…

Cryptography and Security · Computer Science 2024-08-09 Mugheez Asif , Abdul Manan , Abdul Moiz ur Rehman , Mamoona Naveed Asghar , Muhammad Umair

Voice or Speech Commands are a subset of the broader Spoken Word Corpus of a language which are essential for non-contact control of and activation of larger AI systems in devices used in everyday life especially for persons with…

Audio and Speech Processing · Electrical Eng. & Systems 2025-07-03 George Igwegbe , Martins Awojide , Mboh Bless , Nirel Kadzo

In this paper, we explore the problem of developing personalized chatbots. A personalized chatbot is designed as a digital chatting assistant for a user. The key characteristic of a personalized chatbot is that it should have a consistent…

Information Retrieval · Computer Science 2021-08-19 Hongjin Qian , Zhicheng Dou , Yutao Zhu , Yueyuan Ma , Ji-Rong Wen

This study is among the first to develop different prototypes of generative artificial intelligence (GenAI) chatbots powered by GPT-4 to communicate hurricane preparedness information to diverse residents. Drawing from the Computers Are…

Computation and Language · Computer Science 2025-02-04 Xinyan Zhao , Yuan Sun , Wenlin Liu , Chau-Wai Wong

Africa's rich linguistic diversity remains significantly underrepresented in speech technologies, creating barriers to digital inclusion. To alleviate this challenge, we systematically map the continent's speech space of datasets and…

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

Computation and Language · Computer Science 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

The application of Deep Learning and Natural Language based ChatBots are growing rapidly in recent years. They are used in many fields like customer support, reservation system and as personal assistant. The Enterprises are using such…

Computation and Language · Computer Science 2022-04-22 Narayana Darapaneni , Selvakumar Raj , Raghul V , Venkatesh Sivaraman , Sunil Mohan , Anwesh Reddy Paduri

Innovation is a key component in trying new solutions for the students to learn efficiently and in ways that correspond to their own experience, where chatbots are one of these new solutions. One of the main problem that chatbots face today…

Computation and Language · Computer Science 2022-07-01 Dimitrios Chaskopoulos , Jonas Eilertsen Hægdahl , Petter Sagvold , Claire Trinquet , Maryam Edalati

Question answering (QA) systems are now available through numerous commercial applications for a wide variety of domains, serving millions of users that interact with them via speech interfaces. However, current benchmarks in QA research do…

Computation and Language · Computer Science 2021-09-27 Fahim Faisal , Sharlina Keshava , Md Mahfuz ibn Alam , Antonios Anastasopoulos

The creation and support of Embodied Conversational Agents (ECAs) has been quite challenging, as features required might not be straight-forward to implement and to integrate in a single application. Furthermore, ECAs as desktop…

Human-Computer Interaction · Computer Science 2018-11-15 Gerard Llorach , Josep Blat

Using chatbots to deliver recommendations is increasingly popular. The design of recommendation chatbots has primarily been taking an information-centric approach by focusing on the recommended content per se. Limited attention is on how…

Computation and Language · Computer Science 2022-11-14 Kai-Hui Liang , Weiyan Shi , Yoojung Oh , Hao-Chuan Wang , Jingwen Zhang , Zhou Yu

Question-answering (QA) that comes naturally to humans is a critical component in seamless human-computer interaction. It has emerged as one of the most convenient and natural methods to interact with the web and is especially desirable in…

Computation and Language · Computer Science 2022-11-15 Deepak Gupta

This paper proposes a chatbot framework that adopts a hybrid model which consists of a knowledge graph and a text similarity model. Based on this chatbot framework, we build HHH, an online question-and-answer (QA) Healthcare Helper system…

Computation and Language · Computer Science 2020-02-11 Qiming Bao , Lin Ni , Jiamou Liu

The conversational agents is one of the most interested topics in computer science field in the recent decade. Which can be composite from more than one subject in this field, which you need to apply Natural Language Processing Concepts and…

Computation and Language · Computer Science 2022-01-19 Moataz Mohammed , Mostafa M. Aref

This work aims to create a multimodal AI system that chats with humans and shares relevant photos. While earlier works were limited to dialogues about specific objects or scenes within images, recent works have incorporated images into…

Computation and Language · Computer Science 2023-05-08 Min Young Lee

Advances in machine intelligence have enabled conversational interfaces that have the potential to radically change the way humans interact with machines. However, even with the progress in the abilities of these agents, there remain…

Human-Computer Interaction · Computer Science 2019-10-17 Deepali Aneja , Rens Hoegen , Daniel McDuff , Mary Czerwinski

Healthcare systems around the world are grappling with issues like inefficient diagnostics, rising costs, and limited access to specialists. These problems often lead to delays in treatment and poor health outcomes. Most current AI and deep…

Artificial Intelligence · Computer Science 2025-12-22 Maliha Tabassum , M Shamim Kaiser

Current guardian models are predominantly Western-centric and optimized for high-resource languages, leaving low-resource African languages vulnerable to evolving harms, cross-lingual failures, and cultural misalignment. Moreover, most…

Computation and Language · Computer Science 2026-05-20 Tassallah Abdullahi , Macton Mgonzo , Mardiyyah Oduwole , Paul Okewunmi , Abraham Owodunni , Ritambhara Singh , Carsten Eickhoff
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