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Recent extensively competitive business environment makes companies to keep their eyes on social media, as there is a growing recognition over customer languages (e.g., needs, interests, and complaints) as source of future opportunities.…

Computation and Language · Computer Science 2022-10-12 Byeongki Jeong , Janghyeok Yoon , Jaewoong Choi

Organizational knowledge bases are moving from passive archives to active entities in the flow of people's work. We are seeing machine learning used to enable systems that both collect and surface information as people are working, making…

Human-Computer Interaction · Computer Science 2022-09-09 Ida Larsen-Ledet , Bhaskar Mitra , Siân Lindley

The use of digital traces of our social structures and activities is a reality for some companies and State instances. The exploitation by the individual and by Society is still incipient. This writing is a brief account of an immersion to…

Physics and Society · Physics 2015-05-19 Renato Fabbri

A key functionality of emerging connected autonomous systems such as smart cities, smart transportation systems, and the industrial Internet-of-Things, is the ability to process and learn from data collected at different physical locations.…

Machine Learning · Computer Science 2021-03-09 Konstantinos Gatsis

Online behaviors of consumers and marketers generate massive marketing data, which ever more sophisticated models attempt to turn into insights and aid decisions by marketers. Yet, in making decisions human managers bring to bear marketing…

Artificial Intelligence · Computer Science 2020-01-27 Somak Aditya , Atanu Sinha

User intent understanding is a crucial step in designing both conversational agents and search engines. Detecting or inferring user intent is challenging, since the user utterances or queries can be short, ambiguous, and contextually…

Information Retrieval · Computer Science 2020-07-09 Ali Ahmadvand

Every business needs knowledge about their competitors to survive better. One of the information repositories is web. Retrieving Specific information from the web is challenging. An Ontological model is developed to capture specific…

Information Retrieval · Computer Science 2011-09-07 A. Martin , D. Maladhy , V. Prasanna Venkatesan

With rise in security breaches over the past few years, there has been an increasing need to mine insights from social media platforms to raise alerts of possible attacks in an attempt to defend conflict during competition. We use…

Social and Information Networks · Computer Science 2018-11-16 Soumajyoti Sarkar , Mohammad Almukaynizi , Jana Shakarian , Paulo Shakarian

Nowadays, social networks became essential in information exchange between individuals. Indeed, as users of these networks, we can send messages to other people according to the links connecting us. Moreover, given the large volume of…

Artificial Intelligence · Computer Science 2015-01-21 Salma Ben Dhaou , Mouloud Kharoune , Arnaud Martin , Boutheina Ben Yaghlane

The adaptive social learning paradigm helps model how networked agents are able to form opinions on a state of nature and track its drifts in a changing environment. In this framework, the agents repeatedly update their beliefs based on…

Social and Information Networks · Computer Science 2023-03-15 Valentina Shumovskaia , Mert Kayaalp , Mert Cemri , Ali H. Sayed

Social media platforms provide a goldmine for mining public opinion on issues of wide societal interest and impact. Opinion mining is a problem that can be operationalised by capturing and aggregating the stance of individual social media…

Computation and Language · Computer Science 2021-11-29 Rabab Alkhalifa , Arkaitz Zubiaga

With rise in security breaches over the past few years, there has been an increasing need to mine insights from social media platforms to raise alerts of possible attacks in an attempt to defend conflict during competition. In this study,…

Social and Information Networks · Computer Science 2020-06-23 Soumajyoti Sarkar , Mohammad Almukaynizi , Jana Shakarian , Paulo Shakarian

Customer service is often the most time-consuming aspect for e-commerce websites, with each contact typically taking 10-15 minutes. Effectively routing customers to appropriate agents without transfers is therefore crucial for e-commerce…

Machine Learning · Computer Science 2024-02-27 Shu-Ting Pi , Michael Yang , Yuying Zhu , Qun Liu

Ubiquitous information access becomes more and more important nowadays and research is aimed at making it adapted to users. Our work consists in applying machine learning techniques in order to adapt the information access provided by…

Information Retrieval · Computer Science 2013-02-05 Djallel Bouneffouf

In recent years, Web services are becoming more and more intelligent (e.g., in understanding user preferences) thanks to the integration of components that rely on Machine Learning (ML). Before users can interact (inference phase) with an…

Software Engineering · Computer Science 2022-11-11 Luciano Baresi , Giovanni Quattrocchi

With the advance of Web Services technologies and the emergence of Web Services into the information space, tremendous opportunities for empowering users and organizations appear in various application domains including electronic commerce,…

Databases · Computer Science 2011-03-07 Hela Limam , Jalel Akaichi

In todays fast pacing, highly competing,volatile and challenging world, companies highly rely on data analysis obtained from both offline as well as online way to make their future strategy, to sustain in the market. This paper reviews the…

Computers and Society · Computer Science 2014-11-11 Shruti Kohli , Ankit Gupta

Data Stream Mining is one of the area gaining lot of practical significance and is progressing at a brisk pace with new methods, methodologies and findings in various applications related to medicine, computer science, bioinformatics and…

Databases · Computer Science 2016-05-06 M. S. B. PhridviRaja , C. V. GuruRao

Automated cyber threat detection in computer networks is a major challenge in cybersecurity. The cyber domain has inherent challenges that make traditional machine learning techniques problematic, specifically the need to learn continually…

Cryptography and Security · Computer Science 2021-04-29 Frank W. Bentrem , Michael A. Corsello , Joshua J. Palm

Community detection in online social networks is typically based on the analysis of the explicit connections between users, such as "friends" on Facebook and "followers" on Twitter. But online users often have hundreds or even thousands of…

Social and Information Networks · Computer Science 2016-02-17 David Darmon , Elisa Omodei , Joshua Garland
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