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The availability of social media simplifies the companies-customers relationship. An effort to engage customers in conversation networks using social media is called Social Customer Relationship Management (SCRM). Social Network Analysis…

General Economics · Economics 2021-02-18 Alisya Putri Rabbani , Andry Alamsyah , Sri Widiyanesti

This study examines a human-based approach for knowledge retention that is evolving through various knowledge sharing channels in a low-technology environment with a strong emphasis on social networks in a loosely-coupled…

Computers and Society · Computer Science 2016-06-07 Rosemary Van Der Meer , Karlheinz Kautz

Efficient human resource management needs accurate assessment and representation of available competences as well as effective mapping of required competences for specific jobs and positions. In this regard, appropriate definition and…

Computers and Society · Computer Science 2020-01-28 Mahdi Bohlouli , Nikolaos Mittas , George Kakarontzas , Theodosios Theodosiou , Lefteris Angelis , Madjid Fathi

Knowledge graphs are an efficient method for representing and connecting information across various concepts, useful in reasoning, question answering, and knowledge base completion tasks. They organize data by linking points, enabling…

Artificial Intelligence · Computer Science 2025-02-25 Saher Mohamed , Kirollos Farah , Abdelrahman Lotfy , Kareem Rizk , Abdelrahman Saeed , Shahenda Mohamed , Ghada Khouriba , Tamer Arafa

With the explosive growth of academic literature, effectively evaluating the knowledge value of literature has become quite essential. However, most of the existing methods focus on modeling the entire citation network, which is…

Information Retrieval · Computer Science 2025-07-16 Zehui Qu , Chengzhi Liu , Hanwen Cui , Xianping Yu

How do the ratings of critics and amateurs compare and how should they be combined? Previous research has produced mixed results about the first question, while the second remains unanswered. We have created a new, unique dataset, with wine…

Social and Information Networks · Computer Science 2024-09-16 Pantelis P. Analytis , Karthikeya Kaushik , Stefan Herzog , Bahador Bahrami , Ophelia Deroy

Social networking and micro-blogging services, such as Twitter, play an important role in sharing digital information. Despite the popularity and usefulness of social media, they are regularly abused by corrupt users. One of these nefarious…

Social and Information Networks · Computer Science 2022-10-28 Tanveer Khan , Antonis Michalas

Enterprise knowledge graphs combine business data and organizational knowledge by means of a semantic network of concepts, properties, individuals and relationships. The graph-based integration of previously unconnected information with…

Information Retrieval · Computer Science 2024-09-23 Sascha Meckler

Traditional fact checking by expert journalists cannot keep up with the enormous volume of information that is now generated online. Computational fact checking may significantly enhance our ability to evaluate the veracity of dubious…

Computers and Society · Computer Science 2020-07-01 Giovanni Luca Ciampaglia , Prashant Shiralkar , Luis M. Rocha , Johan Bollen , Filippo Menczer , Alessandro Flammini

Search systems are increasingly used for gaining knowledge through accessing relevant resources from a vast volume of content. However, search systems provide only limited support to users in knowledge acquisition contexts. Specifically,…

Information Retrieval · Computer Science 2022-04-26 Yasin Ghafourian

Knowledge graphs (KGs) have shown to be an important asset of large companies like Google and Microsoft. KGs play an important role in providing structured and semantically rich information, making them available to people and machines, and…

Databases · Computer Science 2020-05-05 Elwin Huaman , Elias Kärle , Dieter Fensel

Social Media is a cyber-security risk for every business. What do people share on the Internet? Almost everything about oneself is shared: friendship, demographics, family, activities, and work-related information. This could become a…

Social and Information Networks · Computer Science 2021-03-09 Guerrino Mazzarolo , Juan Carlos Fernandez Casas , Anca Delia Jurcut , Nhien-AnLe-Khac

The objective assessment of the prestige of an academic institution is a difficult and hotly debated task. In the last few years, different types of University Rankings have been proposed to quantify the excellence of different research…

Digital Libraries · Computer Science 2019-01-07 Francesco Alessandro Massucci , Domingo Docampo

Communities are an important feature of social networks. In fact, it seems that communities are necessary for a social network to be efficient. However, there exist very few formal studies of the actual role of communities in social…

Social and Information Networks · Computer Science 2019-02-01 Peter Marbach

A social network service is a platform to build social relations among people sharing similar interests and activities. The underlying structure of a social networks service is the social graph, where nodes represent users and the arcs…

Logic in Computer Science · Computer Science 2017-09-08 Raúl Pardo , Gerardo Schneider

In recent years, countless research papers have addressed the topics of knowledge graph creation, extension, or completion in order to create knowledge graphs that are larger, more correct, or more diverse. This research is typically…

Artificial Intelligence · Computer Science 2023-08-22 Nicolas Heist , Sven Hertling , Heiko Paulheim

With the increasing availability of online scholarly databases, publication records can be easily extracted and analysed. Researchers can promptly keep abreast of others' scientific production and, in principle, can select new collaborators…

Social and Information Networks · Computer Science 2020-09-30 Xiancheng Li , Luca Verginer , Massimo Riccaboni , Pietro Panzarasa

The online exchange of social recognition including, for instance, the Facebook "like" appears to produce a scarce allocation without a clear utility function defined for anyone involved. Given the importance attached to such digital…

Social and Information Networks · Computer Science 2014-09-16 Stan Palasek

Knowledge distillation transfers knowledge from the teacher network to the student one, with the goal of greatly improving the performance of the student network. Previous methods mostly focus on proposing feature transformation and loss…

Computer Vision and Pattern Recognition · Computer Science 2021-04-20 Pengguang Chen , Shu Liu , Hengshuang Zhao , Jiaya Jia

Worker selection is a significant and challenging issue in crowdsourcing systems. Such selection is usually based on an assessment of the reputation of the individual workers participating in such systems. However, assessing the credibility…