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Contestability -- the ability to effectively challenge a decision -- is critical to the implementation of fairness. In the context of governmental decision making about individuals, contestability is often constitutionally required as an…

Computers and Society · Computer Science 2024-03-05 Susan Landau , James X. Dempsey , Ece Kamar , Steven M. Bellovin

As the use of algorithmic systems in high-stakes decision-making increases, the ability to contest algorithmic decisions is being recognised as an important safeguard for individuals. Yet, there is little guidance on what…

Computers and Society · Computer Science 2021-03-03 Henrietta Lyons , Eduardo Velloso , Tim Miller

As the use of artificial intelligence (AI) in high-stakes decision-making increases, the ability to contest such decisions is being recognised in AI ethics guidelines as an important safeguard for individuals. Yet, there is little guidance…

Human-Computer Interaction · Computer Science 2021-02-23 Henrietta Lyons , Eduardo Velloso , Tim Miller

The right to contest a decision with consequences on individuals or the society is a well-established democratic right. Despite this right also being explicitly included in GDPR in reference to automated decision-making, its study seems to…

Artificial Intelligence · Computer Science 2020-09-18 Andrea Aler Tubella , Andreas Theodorou , Virginia Dignum , Loizos Michael

AI has become pervasive in recent years, but state-of-the-art approaches predominantly neglect the need for AI systems to be contestable. Instead, contestability is advocated by AI guidelines (e.g. by the OECD) and regulation of automated…

In an October 2023 executive order (EO), President Biden issued a detailed but largely aspirational road map for the safe and responsible development and use of artificial intelligence (AI). The challenge for the January 24-25, 2024…

Computers and Society · Computer Science 2024-06-18 Susan Landau , James X. Dempsey , Ece Kamar , Steven M. Bellovin , Robert Pool

Laws play a key role in the complex socio-technical system impacting contestability: they create the regulations shaping the way AI systems are designed, evaluated, and used. Despite their role in the AI value chain, lawyers' impact on…

Human-Computer Interaction · Computer Science 2024-09-27 Gennie Mansi , Mark Riedl

Local governments increasingly use artificial intelligence (AI) for automated decision-making. Contestability, making systems responsive to dispute, is a way to ensure they respect human rights to autonomy and dignity. We investigate the…

Human-Computer Interaction · Computer Science 2023-02-10 Kars Alfrink , Ianus Keller , Neelke Doorn , Gerd Kortuem

Human-AI decision making is becoming increasingly ubiquitous, and explanations have been proposed to facilitate better Human-AI interactions. Recent research has investigated the positive impact of explanations on decision subjects'…

Human-Computer Interaction · Computer Science 2023-05-02 Mireia Yurrita , Agathe Balayn , Ujwal Gadiraju

Machine learning systems increasingly make life-changing decisions about individuals, such as loan approvals, hiring, and cheating detection, raising a pressing question: how can individuals respond to negative decisions made by these…

Machine Learning · Statistics 2026-05-18 Timo Freiesleben , Kristof Meding , Gunnar König

Central to a number of scholarly, regulatory, and public conversations about algorithmic accountability is the question of who should have access to documentation that reveals the inner workings, intended function, and anticipated…

Computers and Society · Computer Science 2022-03-04 Jacob Metcalf , Emanuel Moss , Ranjit Singh , Emnet Tafese , Elizabeth Anne Watkins

Multi-agent systems (MAS) are increasingly used in healthcare to support complex decision-making through collaboration among specialized agents. Because these systems act as collective decision-makers, they raise challenges for trust,…

Artificial Intelligence · Computer Science 2026-03-24 Truong Thanh Hung Nguyen , Hélène Fournier , Piper Jackson , Makoto Itoh , Shannon Freeman , Rene Richard , Hung Cao

Accountable use of AI systems in high-stakes settings relies on making systems contestable. In this paper we study efforts to contest AI systems in practice by studying how public defenders scrutinize AI in court. We present findings from…

Computers and Society · Computer Science 2024-03-21 Angela Jin , Niloufar Salehi

This two part paper argues that seemingly "technical" choices made by developers of machine-learning based algorithmic tools used to inform decisions by criminal justice authorities can create serious constitutional dangers, enhancing the…

Computers and Society · Computer Science 2023-01-13 Karen Yeung , Adam Harkens

The law forbids discrimination. But the ambiguity of human decision-making often makes it extraordinarily hard for the legal system to know whether anyone has actually discriminated. To understand how algorithms affect discrimination, we…

Computers and Society · Computer Science 2019-02-12 Jon Kleinberg , Jens Ludwig , Sendhil Mullainathan , Cass R. Sunstein

As AI becomes increasingly embedded in daily life, it has been shown to fail critically, cause harm, and spark public controversy, prompting affected communities, workers, and public-interest groups to contest it. Yet how these…

Human-Computer Interaction · Computer Science 2026-05-12 Yulu Pi , Lucas Lichner , Jae Woo Lee , Sijia Xiao , Renwen Zhang , Jatinder Singh

As AI regulations around the world intensify their focus on system safety, contestability has become a mandatory, yet ill-defined, safeguard. In XAI, "contestability" remains an empty promise: no formal definition exists, no algorithm…

Computers and Society · Computer Science 2025-06-03 Catarina Moreira , Anna Palatkina , Dacia Braca , Dylan M. Walsh , Peter J. Leihn , Fang Chen , Nina C. Hubig

This article surveys the use of algorithmic systems to support decision-making in the public sector. Governments adopt, procure, and use algorithmic systems to support their functions within several contexts -- including criminal justice,…

Computers and Society · Computer Science 2021-06-11 Karen Levy , Kyla Chasalow , Sarah Riley

Advanced AI systems are now being used in AI governance. Practitioners will likely delegate an increasing number of tasks to them as they improve and governance becomes harder. However, using AI for governance risks serious harms because…

Computers and Society · Computer Science 2025-09-30 Nicholas Caputo

This two-part paper argues that seemingly "technical" choices made by developers of machine-learning based algorithmic tools used to inform decisions by criminal justice authorities can create serious constitutional dangers, enhancing the…

Computers and Society · Computer Science 2023-01-13 Karen Yeung , Adam Harkens
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