Related papers: User Engagement Prediction for Clarification in Se…
Users often ask dialogue systems ambiguous questions that require clarification. We show that current language models rarely ask users to clarify ambiguous questions and instead provide incorrect answers. To address this, we introduce CLAM:…
Explanations for computer vision models are important tools for interpreting how the underlying models work. However, they are often presented in static formats, which pose challenges for users, including information overload, a gap between…
Web search is among the most ubiquitous online activities, commonly used to acquire new knowledge and to satisfy learning-related objectives through informational search sessions. The importance of learning as an outcome of web search has…
Recent years have seen a boom in interest in machine learning systems that can provide a human-understandable rationale for their predictions or decisions. However, exactly what kinds of explanation are truly human-interpretable remains…
Product search plays an essential role in eCommerce. It was treated as a special type of information retrieval problem. Most existing works make use of historical data to improve the search performance, which do not take the opportunity to…
While it is often assumed that searching for information to evaluate misinformation will help identify false claims, recent work suggests that search behaviours can instead reinforce belief in misleading news, particularly when users…
Predicting contextualised engagement in videos is a long-standing problem that has been popularly attempted by exploiting the number of views or the associated likes using different computational methods. The recent decade has seen a boom…
Providing accurate predictions is challenging for machine learning algorithms when the number of features is larger than the number of samples in the data. Prior knowledge can improve machine learning models by indicating relevant variables…
Evaluation of intelligent assistants in large-scale and online settings remains an open challenge. User behavior-based online evaluation metrics have demonstrated great effectiveness for monitoring large-scale web search and recommender…
Clarifying the underlying user information need by asking clarifying questions is an important feature of modern conversational search system. However, evaluation of such systems through answering prompted clarifying questions requires…
Recommender systems play a fundamental role in web applications in filtering massive information and matching user interests. While many efforts have been devoted to developing more effective models in various scenarios, the exploration on…
In mixed-initiative conversational search systems, clarifying questions are used to help users who struggle to express their intentions in a single query. These questions aim to uncover user's information needs and resolve query…
We present GenEx, a generative model to explain search results to users beyond just showing matches between query and document words. Adding GenEx explanations to search results greatly impacts user satisfaction and search performance.…
Conversational query clarification enables users to refine their search queries through interactive dialogue, improving search effectiveness. Traditional approaches rely on text-based clarifying questions, which often fail to capture…
Click models are an important tool for leveraging user feedback, and are used by commercial search engines for surfacing relevant search results. However, existing click models are lacking in two aspects. First, they do not share…
Clarifying user's information needs is an essential component of modern search systems. While most of the approaches for constructing clarifying prompts rely on query facets, the impact of the quality of the facets is relatively unexplored.…
The ability to predict a user's information need would have wide-ranging implications, from saving time and effort to mitigating vocabulary gaps. We study how to interactively predict a user's information need by letting them select a…
Although interactive learning puts the user into the loop, the learner remains mostly a black box for the user. Understanding the reasons behind queries and predictions is important when assessing how the learner works and, in turn, trust.…
Analyzing interaction data provides an opportunity to learn about users, uncover their underlying goals, and create intelligent visualization systems. The first step for intelligent response in visualizations is to enable computers to infer…
Clarification requests are a mechanism to help solve communication problems, e.g. due to ambiguity or underspecification, in instruction-following interactions. Despite their importance, even skilful models struggle with producing or…