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The widespread use of Generative Artificial Intelligence (GAI) among teenagers has led to significant misuse and safety concerns. To identify risks and understand parental controls challenges, we conducted a content analysis on Reddit and…
Virtual assistants (VAs) have seen increased use in recent years due to their ease of use for daily tasks. Despite their growing prevalence, their security and privacy implications are still not well understood. To address this gap, we…
Conversational systems use spoken language to interact with their users. Although conversational systems, such as Amazon Alexa, are becoming common and afford interesting functionalities, there is little known about the issues users of…
Voice assistants are now ubiquitous and listen in on our everyday lives. Ever since they became commercially available, privacy advocates worried that the data they collect can be abused: might private conversations be extracted by third…
Humans are increasingly interacting with machines through language, sometimes in contexts where the user may not know they are talking to a machine (like over the phone or a text chatbot). We aim to understand how system designers and…
Recent improvement gains in large language models (LLMs) have lead to everyday usage of AI-based Conversational Agents (CAs). At the same time, LLMs are vulnerable to an array of threats, including jailbreaks and, for example, causing…
Personal voice assistants (VAs) are shown to be vulnerable against record-and-replay, and other acoustic attacks which allow an adversary to gain unauthorized control of connected devices within a smart home. Existing defenses either lack…
Automated Speech Recognition shows superhuman performance for adult English speech on a range of benchmarks, but disappoints when fed children's speech. This has long sat in the way of child-robot interaction. Recent evolutions in…
Web-based chatbots provide website owners with the benefits of increased sales, immediate response to their customers, and insight into customer behaviour. While Web-based chatbots are getting popular, they have not received much scrutiny…
As conversational AI systems increasingly permeate the socio-emotional realms of human life, they bring both benefits and risks to individuals and society. Despite extensive research on detecting and categorizing harms in AI systems, less…
AI companions are increasingly popular among teenagers, yet current platforms lack safeguards to address developmental risks and harmful normalization. Despite growing concerns, little is known about how parents and developmental psychology…
Advancements in artificial intelligence (AI) have led to the increase of conversational agents like Replika, designed to provide social interaction and emotional support. However, reports of these AI systems engaging in inappropriate sexual…
Alexa Skills are used for a variety of daily routines and purposes, but little research has focused on a key part of many people's daily lives: their pets. We present a systematic review categorizing the purposes of 88 Alexa Skills aimed at…
While Large Language Models (LLMs) are rapidly integrating into daily life, research on their risks often remains lab-based and disconnected from the problems users encounter "in the wild." While recent HCI research has begun to explore…
Voice assistants have become quite popular lately while in parallel they are an important part of smarthome systems. Through their voice assistants, users can perform various tasks, control other devices and enjoy third party services. The…
In traditional (desktop) e-commerce search, a customer issues a specific query and the system returns a ranked list of products in order of relevance to the query. An increasingly popular alternative in e-commerce search is to issue a…
Recent gains in popularity of AI conversational agents have led to their increased use for improving productivity and supporting well-being. While previous research has aimed to understand the risks associated with interactions with AI…
Smart voice assistants (SVAs) have become embedded in the daily lives of youth, introducing complex privacy challenges due to always-on listening, shared device usage, and opaque data practices. This study applies the Privacy-Ethics…
The prevalence of short form video platforms, combined with the ineffectiveness of age verification mechanisms, raises concerns about the potential harms facing children and teenagers in an algorithm-moderated online environment. We…
Voice assistants have sharply risen in popularity in recent years, but their use has been limited mostly to simple applications like music, hands-free search, or control of internet-of-things devices. What would it take for voice assistants…