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Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

An ideal dialogue system requires continuous skill acquisition and adaptation to new tasks while retaining prior knowledge. Dialogue State Tracking (DST), vital in these systems, often involves learning new services and confronting…

Computation and Language · Computer Science 2024-10-17 Yujie Feng , Bo Liu , Xiaoyu Dong , Zexin Lu , Li-Ming Zhan , Albert Y. S. Lam , Xiao-Ming Wu

An automated metric to evaluate dialogue quality is vital for optimizing data driven dialogue management. The common approach of relying on explicit user feedback during a conversation is intrusive and sparse. Current models to estimate…

Visual Dialog (VD) is a task where an agent answers a series of image-related questions based on a multi-round dialog history. However, previous VD methods often treat the entire dialog history as a simple text input, disregarding the…

Artificial Intelligence · Computer Science 2024-08-14 Wei Pang , Ruixue Duan , Jinfu Yang , Ning Li

In spoken Task-Oriented Dialogue (TOD) systems, the choice of the semantic representation describing the users' requests is key to a smooth interaction. Indeed, the system uses this representation to reason over a database and its domain…

Artificial Intelligence · Computer Science 2024-06-21 Lucas Druart , Valentin Vielzeuf , Yannick Estève

Dialogue segmentation is a crucial task for dialogue systems allowing a better understanding of conversational texts. Despite recent progress in unsupervised dialogue segmentation methods, their performances are limited by the lack of…

Computation and Language · Computer Science 2023-10-17 Junfeng Jiang , Chengzhang Dong , Sadao Kurohashi , Akiko Aizawa

We investigate the problem of multi-domain Dialogue State Tracking (DST) with open vocabulary. Existing approaches exploit BERT encoder and copy-based RNN decoder, where the encoder predicts the state operation, and the decoder generates…

Computation and Language · Computer Science 2021-04-09 Yan Zeng , Jian-Yun Nie

Machine learning approaches for building task-oriented dialogue systems require large conversational datasets with labels to train on. We are interested in building task-oriented dialogue systems from human-human conversations, which may be…

Computation and Language · Computer Science 2019-07-09 Shachi Paul , Rahul Goel , Dilek Hakkani-Tür

Speech-to-text translation (ST), which translates source language speech into target language text, has attracted intensive attention in recent years. Compared to the traditional pipeline system, the end-to-end ST model has potential…

Computation and Language · Computer Science 2019-12-17 Yuchen Liu , Jiajun Zhang , Hao Xiong , Long Zhou , Zhongjun He , Hua Wu , Haifeng Wang , Chengqing Zong

In a human-machine dialog scenario, deciding the appropriate time for the machine to take the turn is an open research problem. In contrast, humans engaged in conversations are able to timely decide when to interrupt the speaker for…

Computation and Language · Computer Science 2019-07-12 Andrei C. Coman , Koichiro Yoshino , Yukitoshi Murase , Satoshi Nakamura , Giuseppe Riccardi

Knowledge (including structured knowledge such as schema and ontology, and unstructured knowledge such as web corpus) is a critical part of dialog understanding, especially for unseen tasks and domains. Traditionally, such domain-specific…

Computation and Language · Computer Science 2022-10-14 Dian Yu , Mingqiu Wang , Yuan Cao , Izhak Shafran , Laurent El Shafey , Hagen Soltau

High-quality datasets for task-oriented dialog are crucial for the development of virtual assistants. Yet three of the most relevant large scale dialog datasets suffer from one common flaw: the dialog state update can be tracked, to a great…

Computation and Language · Computer Science 2022-03-08 Alice Shoshana Jakobovits , Francesco Piccinno , Yasemin Altun

Training task-oriented dialogue systems typically requires turn-level annotations for interacting with their APIs: e.g. a dialogue state and the system actions taken at each step. These annotations can be costly to produce, error-prone, and…

Computation and Language · Computer Science 2024-10-17 Brendan King , Jeffrey Flanigan

Task-oriented dialogue systems use four connected modules, namely, Natural Language Understanding (NLU), a Dialogue State Tracking (DST), Dialogue Policy (DP) and Natural Language Generation (NLG). A research challenge is to learn each…

Computation and Language · Computer Science 2020-08-21 Andrea Madotto , Zihan Liu , Zhaojiang Lin , Pascale Fung

Tracking the state of the conversation is a central component in task-oriented spoken dialogue systems. One such approach for tracking the dialogue state is slot carryover, where a model makes a binary decision if a slot from the context is…

Computation and Language · Computer Science 2019-06-05 Tongfei Chen , Chetan Naik , Hua He , Pushpendre Rastogi , Lambert Mathias

Traditional goal-oriented dialogue systems rely on various components such as natural language understanding, dialogue state tracking, policy learning and response generation. Training each component requires annotations which are hard to…

An intelligent dialogue system in a multi-turn setting should not only generate the responses which are of good quality, but it should also generate the responses which can lead to long-term success of the dialogue. Although, the current…

Computation and Language · Computer Science 2023-01-12 Anant Khandelwal

A practical dialogue system requires the capacity for ongoing skill acquisition and adaptability to new tasks while preserving prior knowledge. However, current methods for Continual Dialogue State Tracking (DST), a crucial function of…

Computation and Language · Computer Science 2024-09-01 Yujie Feng , Xu Chu , Yongxin Xu , Guangyuan Shi , Bo Liu , Xiao-Ming Wu

Turn-level user satisfaction is one of the most important performance metrics for conversational agents. It can be used to monitor the agent's performance and provide insights about defective user experiences. Moreover, a powerful…

Machine Learning · Computer Science 2021-04-13 Mohammad Kachuee , Hao Yuan , Young-Bum Kim , Sungjin Lee

In dialogue state tracking (DST), in-context learning comprises a retriever that selects labeled dialogues as in-context examples and a DST model that uses these examples to infer the dialogue state of the query dialogue. Existing methods…

Computation and Language · Computer Science 2025-06-04 Haesung Pyun , Yoonah Park , Yohan Jo