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People's goal-directed behaviors are influenced by their cognitive biases, and autonomous systems that interact with people should be aware of this. For example, people's attention to objects in their environment will be biased in a way…
The next step for intelligent dialog agents is to escape their role as silent bystanders and become proactive. Well-defined proactive behavior may improve human-machine cooperation, as the agent takes a more active role during interaction…
AI technologies that sense student attention and emotions to enable more personalised teaching interventions are increasingly promoted, but raise pressing questions about student learning, well-being, and ethics. In particular, students'…
Deriving value from a conversational AI system depends on the capacity of a user to translate the prior knowledge into a configuration. In most cases, discovering the set of relevant turn-level speaker intents is often one of the key steps.…
Personal assistant systems, such as Apple Siri, Google Assistant, Amazon Alexa, and Microsoft Cortana, are becoming ever more widely used. Understanding user intent such as clarification questions, potential answers and user feedback in…
This study aims to enhance the quality of music generation using Transformers by incorporating meta-information. While Transformer-based approaches are effective at capturing long-term dependencies in musical compositions, the music they…
Agent assistance during human-human customer support spoken interactions requires triggering workflows based on the caller's intent (reason for call). Timeliness of prediction is essential for a good user experience. The goal is for a…
Building a question answering (QA) model with less annotation costs can be achieved by utilizing active learning (AL) training strategy. It selects the most informative unlabeled training data to update the model effectively. Acquisition…
Speaking aloud to a wearable AR assistant in public can be socially awkward, and re-articulating the same requests every day creates unnecessary effort. We present SpeechLess, a wearable AR assistant that introduces a speech-based intent…
Video-aided grammar induction aims to leverage video information for finding more accurate syntactic grammars for accompanying text. While previous work focuses on building systems for inducing grammars on text that are well-aligned with…
We present a demonstration of REACT, a new Real-time Educational AI-powered Classroom Tool that employs EDM techniques for supporting the decision-making process of educators. REACT is a data-driven tool with a user-friendly graphical…
Emotional Voice Conversion aims to manipulate a speech according to a given emotion while preserving non-emotion components. Existing approaches cannot well express fine-grained emotional attributes. In this paper, we propose an…
Recognizing customer intent accurately with language models based on customer-agent conversational data is essential in today's digital customer service marketplace, but it is often hindered by the lack of sufficient labeled data. In this…
Active learning aims to reduce labeling efforts by selectively asking humans to annotate the most important data points from an unlabeled pool and is an example of human-machine interaction. Though active learning has been extensively…
Teaching an agent to perform new tasks using natural language can easily be hindered by ambiguities in interpretation. When a teacher provides an instruction to a learner about an object by referring to its features, the learner can…
Reinforcement learning techniques successfully generate convincing agent behaviors, but it is still difficult to tailor the behavior to align with a user's specific preferences. What is missing is a communication method for the system to…
Biological agents have adopted the principle of attention to limit the rate of incoming information from the environment. One question that arises is if an artificial agent has access to only a limited view of its surroundings, how can it…
Chat interfaces for intelligent tutoring systems (ITSs) enable interactivity and flexibility. However, when students interact with chat interfaces, they expect dialogue-driven navigation from the system and can express frustration and…
We introduced a {\it working memory} augmented adaptive controller in our recent work. The controller uses attention to read from and write to the working memory. Attention allows the controller to read specific information that is relevant…
Contrastive learning has proven effective in training sequential recommendation models by incorporating self-supervised signals from augmented views. Most existing methods generate multiple views from the same interaction sequence through…