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The rapid evolution of social Virtual Reality (VR) platforms has significantly enhanced the way users interact and socialize in digital spaces, offering immersive experiences that closely mimic real-world interactions [1]. However, this…
Expressions of dissent against authority are an important feature of most societies, and efforts to suppress such expressions are common. Modern digital communications, social media, and Internet surveillance and censorship technologies are…
The increasing harms caused by hate, harassment, and other forms of abuse online have motivated major platforms to explore hierarchical governance. The idea is to allow communities to have designated members take on moderation and…
Online LGBTQ+ communities face a persistent tension: remaining visible to welcome newcomers while protecting members from harassment. This challenge is particularly acute for lesbian communities on Reddit, which operate not as isolated…
Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…
This paper aims to survey various techniques utilized for content moderation in end-to-end encryption systems. We assess the challenging aspect of content moderation: maintaining a safe platform while assuring user privacy. We study the…
Voice-based communication is often cited as one of the most `natural' ways in which humans and robots might interact, and the recent availability of accurate automatic speech recognition and intelligible speech synthesis has enabled…
Moderation of reader comments is a significant problem for online news platforms. Here, we experiment with models for automatic moderation, using a dataset of comments from a popular Croatian newspaper. Our analysis shows that while…
Content moderation on a global scale must navigate a complex array of local cultural distinctions, which can hinder effective enforcement. While global policies aim for consistency and broad applicability, they often miss the subtleties of…
WhatsApp is the largest social media platform in the Global South and is a virulent force in global misinformation and political propaganda. Due to end-to-end encryption WhatsApp can barely review any content and mostly rely on volunteer…
As a kind of new expression elements, Internet memes are popular and extensively used in online chatting scenarios since they manage to make dialogues vivid, moving, and interesting. However, most current dialogue researches focus on…
Social media websites, electronic newspapers and Internet forums allow visitors to leave comments for others to read and interact. This exchange is not free from participants with malicious intentions, who troll others by positing messages…
Recent advances in text mining and natural language processing technology have enabled researchers to detect an authors identity or demographic characteristics, such as age and gender, in several text genres by automatically analysing the…
In recent years, online social networks have allowed worldwide users to meet and discuss. As guarantors of these communities, the administrators of these platforms must prevent users from adopting inappropriate behaviors. This verification…
In multilingual societies, social conversations often involve code-mixed speech. The current speech technology may not be well equipped to extract information from multi-lingual multi-speaker conversations. The DISPLACE challenge entails a…
Social media platforms have diverse content moderation policies, with many prominent actors hesitant to impose strict regulations. A key reason for this reluctance could be the competitive advantage that comes with lax regulation. A popular…
Real-time captioning is a critical accessibility tool for many d/Deaf and hard of hearing (DHH) people. While the vast majority of captioning work has focused on formal settings and technical innovations, in contrast, we investigate…
The recent development of decentralised and interoperable social networks (such as the "fediverse") creates new challenges for content moderators. This is because millions of posts generated on one server can easily "spread" to another,…
How communities respond to diverse societal challenges, from economic crises to political upheavals, is shaped by their collective minds - shared representations of ongoing events and current topics. In turn, collective minds are shaped by…
The Internet and online forums such as Reddit have become an increasingly popular medium for citizens to engage in political conversations. However, the online disinhibition effect resulting from the ability to use pseudonymous identities…