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Quality of website design is one of the influential factors of website success. How the design helps the users using effectively and efficiently website and satisfied at the end of the use. However, it is a common tendency that websites are…
The System Usability Scale (SUS) is a short, survey-based approach used to determine the usability of a system from an end user perspective once a prototype is available for assessment. Individual scores are gathered using a 10-question…
As digital government platforms become central to public service delivery, understanding citizen assessment is crucial for enhancing usability, trust, and inclusivity. This study investigates citizen satisfaction with the e-government…
It is undeniable that people life patterns and technological developments are interrelated within a supply and demand cycle. In the education world, the emergence of the internet and mobile technologies has opened the learning boundaries…
The purpose of this research were: to survey the needs of using the information system for educational quality administration; to develop Information System for Educational quality Administration (ISEs) in accordance with quality assessment…
Information services are an inherent part of our everyday life. Especially since ubiquitous cities are being developed all over the world their number is increasing even faster. They aim at facilitating the production of information and the…
As far as Learning Management System is concerned, it offers an integrated platform for educational materials, distribution and management of learning as well as accessibility by a range of users including teachers, learners and content…
This research aims to improve the user interface of SIAK-NG (Next Generation Academic Information System), the academic portal website of the University of Indonesia through a design thinking approach. Despite being in existence for several…
This study investigates factors influencing employees' perceptions of the usefulness of Business Process Management Systems (BPMS) in commercial settings. It explores the roles of system dependency, system quality, and the quality of…
Educational recommender systems (ERSs) play a crucial role in personalizing learning experiences and enhancing educational outcomes by providing recommendations of personalized resources and activities to learners, tailored to their…
Usability engineering and usability testing are concepts that continue to evolve. Interesting research studies and new ideas come up every now and then. This paper tests the hypothesis of using an EDA based physiological measurements as a…
Sensory evaluation is used to assess the consumer acceptance of foods or other consumer products, so as to improve industrial processes and marketing strategies. The procedures currently involved are time-consuming because they require a…
As AI systems become increasingly embedded in organizational workflows and consumer applications, ethical principles such as fairness, transparency, and robustness have been widely endorsed in policy and industry guidelines. However, there…
Interactive information dashboards can help both specialists and the general public understand complex datasets; but interacting with these dashboards often presents users with challenges such as understanding and verifying the presented…
Indonesian marketplace reviews mix standard vocabulary with slang, regional loanwords, numeric shorthands, and emoji, making lexicon-based sentiment tools unreliable in practice. This paper describes a two-track classification pipeline…
The purpose of this study is the design model of Islamic bank socialization in terms of four pillars (Business Institution, Formal Education, Islamic Scholar and Higher Education) through Synergy and Proactive. The location of the study was…
Singapore, an urbanized and populated country with high penetration of smartphones, provides an excellent base for citizen-centric participatory sensing applications. Mobile participatory sensing applications offer an efficient means of…
Usability is a key quality attribute of successful software systems. Unfortunately, there is no common understanding of the factors influencing usability and their interrelations. Hence, the lack of a comprehensive basis for designing,…
Self-Service Learning Analytics (SSLA) tools aim to support educational stakeholders in creating learning analytics indicators without requiring technical expertise. While such tools promise user control and trans- parency, their…
Undeniably, the advent of mobile applications has brought new frontiers to usability engineering. To date, ongoing research has shown significant efforts to adopt and adapt usability principles to the mobile computing environment. One of…