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Open-domain social dialogue is one of the long-standing goals of Artificial Intelligence. This year, the Amazon Alexa Prize challenge was announced for the first time, where real customers get to rate systems developed by leading…

Computation and Language · Computer Science 2017-12-21 Ioannis Papaioannou , Amanda Cercas Curry , Jose L. Part , Igor Shalyminov , Xinnuo Xu , Yanchao Yu , Ondřej Dušek , Verena Rieser , Oliver Lemon

There has been an increased focus on creating conversational open-domain dialogue systems in the spoken dialogue community. Unlike traditional dialogue systems, these conversational systems cannot assume any specific information need or…

Computation and Language · Computer Science 2023-03-10 Kevin K. Bowden , Marilyn Walker

Automatic evaluation is beneficial for open-domain dialog system development. However, standard word-overlap metrics (BLEU, ROUGE) do not correlate well with human judgements of open-domain dialog systems. In this work we propose to use the…

Computation and Language · Computer Science 2022-02-18 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

In this paper we introduce a novel, open domain socialbot for the Amazon Alexa Prize competition, aimed at carrying on friendly conversations with users on a variety of topics. We present our modular system, highlighting our different data…

Computation and Language · Computer Science 2018-01-08 Kevin K. Bowden , Jiaqi Wu , Shereen Oraby , Amita Misra , Marilyn Walker

Conversational agents are exploding in popularity. However, much work remains in the area of non goal-oriented conversations, despite significant growth in research interest over recent years. To advance the state of the art in…

Building open domain conversational systems that allow users to have engaging conversations on topics of their choice is a challenging task. Alexa Prize was launched in 2016 to tackle the problem of achieving natural, sustained, coherent…

One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…

Computation and Language · Computer Science 2019-08-30 Hannah Rashkin , Eric Michael Smith , Margaret Li , Y-Lan Boureau

Sentiment analysis, an increasingly vital field in both academia and industry, plays a pivotal role in machine learning applications, particularly on social media platforms like Reddit. However, the efficacy of sentiment analysis models is…

Computation and Language · Computer Science 2024-05-29 Xiaoxia Zhang , Xiuyuan Qi , Zixin Teng

There has recently been an explosion of work on spoken dialogue systems, along with an increased interest in open-domain systems that engage in casual conversations on popular topics such as movies, books and music. These systems aim to…

Computation and Language · Computer Science 2021-10-22 Marilyn Walker , Colin Harmon , James Graupera , Davan Harrison , Steve Whittaker

Many open-domain dialogue systems rely on multiple response generators, any of which can contribute a response to the dialogue in a particular context. Thus the ability to compare potential responses and then select the best plays an…

Computation and Language · Computer Science 2023-02-10 Vrindavan Harrison , Rishi Rajasekaran , Marilyn Walker

The overall objective of 'social' dialogue systems is to support engaging, entertaining, and lengthy conversations on a wide variety of topics, including social chit-chat. Apart from raw dialogue data, user-provided ratings are the most…

Computation and Language · Computer Science 2018-11-05 Igor Shalyminov , Ondřej Dušek , Oliver Lemon

Prior work on sentiment analysis using weak supervision primarily focuses on different reviews such as movies (IMDB), restaurants (Yelp), products (Amazon).~One under-explored field in this regard is customer chat data for a customer-agent…

Computation and Language · Computer Science 2021-12-01 Navdeep Jain

Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, which is cumbersome to collect. In this work, we propose to…

Computation and Language · Computer Science 2022-03-29 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

Conversational systems typically focus on functional tasks such as scheduling appointments or creating todo lists. Instead we design and evaluate SlugBot (SB), one of 8 semifinalists in the 2018 AlexaPrize, whose goal is to support casual…

Computation and Language · Computer Science 2019-08-15 Kevin K. Bowden , Jiaqi Wu , Wen Cui , Juraj Juraska , Vrindavan Harrison , Brian Schwarzmann , Nicholas Santer , Steve Whittaker , Marilyn Walker

A sentiment analysis system powered by machine learning was created in this study to improve real-time social network public opinion monitoring. For sophisticated sentiment identification, the suggested approach combines cutting-edge…

Computation and Language · Computer Science 2025-02-25 Arsen Tolebay Nurlanuly

Conversational agents are consistently growing in popularity and many people interact with them every day. While many conversational agents act as personal assistants, they can have many different goals. Some are task-oriented, such as…

In this study, we leverage state-of-the-art Natural Language Processing (NLP) techniques to perform sentiment analysis on Amazon product reviews. By employing transformer-based models, RoBERTa, we analyze a vast dataset to derive sentiment…

Machine Learning · Computer Science 2024-11-05 Xinli Guo

Sentiment analysis is a well-known natural language processing task that involves identifying the emotional tone or polarity of a given piece of text. With the growth of social media and other online platforms, sentiment analysis has become…

Computation and Language · Computer Science 2023-07-03 Mohammad Belal , James She , Simon Wong

Predicting user satisfaction in conversational systems has become critical, as spoken conversational assistants operate in increasingly complex domains. Online satisfaction prediction (i.e., predicting satisfaction of the user with the…

Human-Computer Interaction · Computer Science 2020-06-04 Jason Ingyu Choi , Ali Ahmadvand , Eugene Agichtein

Emotion expressions serve as important communicative signals and are crucial cues in intuitive interactions between humans. Hence, it is essential to include these fundamentals in robotic behavior strategies when interacting with humans to…

Robotics · Computer Science 2023-11-08 Thorsten Hempel , Laslo Dinges , Ayoub Al-Hamadi
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