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Related papers: A First Look at Human Values-Violation in App Revi…

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Human values such as integrity, privacy, curiosity, security, and honesty are guiding principles for what people consider important in life. Such human values may be violated by mobile software applications (apps), and the negative effects…

Software Engineering · Computer Science 2022-03-16 Humphrey O. Obie , Idowu Ilekura , Hung Du , Mojtaba Shahin , John Grundy , Li Li , Jon Whittle , Burak Turhan

Human values are an important aspect of life and should be supported in ubiquitous technologies such as mobile applications (apps). There has been a lot of focus on fixing certain kinds of violation of human values, especially privacy,…

Software Engineering · Computer Science 2021-09-30 Conghui Li , Humphrey O. Obie , Hourieh Khalajzadeh

Human values such as honesty, social responsibility, fairness, privacy, and the like are things considered important by individuals and society. Software systems, including mobile software applications (apps), may ignore or violate such…

Privacy, security, and accessibility, like ethical concerns in mobile applications (a.k.a. apps), commonly subsumed under non-functional requirements, are generally reported by users through app reviews available in app stores. However,…

Software Engineering · Computer Science 2026-04-21 Aakash Sorathiya , Gouri Ginde

A growing number of software-intensive systems are being accused of violating or ignoring human values (e.g., privacy, inclusion, and social responsibility), and this poses great difficulties to individuals and society. Such violations…

Software Engineering · Computer Science 2022-03-22 Sara Krishtul , Mojtaba Shahin , Humphrey O. Obie , Hourieh Khalajzadeh , Fan Gai , Ali Rezaei Nasab , John Grundy

Given the ubiquity of mobile applications (apps) in daily lives, understanding and reflecting end-users' human values (e.g., transparency, privacy, social recognition etc.) in apps has become increasingly important. Violations of end users'…

Software Engineering · Computer Science 2021-10-12 Rifat Ara Shams , Mojtaba Shahin , Gillian Oliver , Jon Whittle , Waqar Hussain , Harsha Perera , Arif Nurwidyantoro

In an era of rapidly expanding software usage, catering to the diverse needs of users from various backgrounds has become a critical challenge. Inclusiveness, representing a core human value, is frequently overlooked during software…

Software Engineering · Computer Science 2024-12-03 Nowshin Nawar Arony , Ze Shi Li , Daniela Damian , Bowen Xu

This work analyzes ethical concerns found in users' app store reviews. We performed this study because ethical concerns in mobile applications (apps) are widespread, pose severe threats to end users and society, and lack systematic analysis…

Software Engineering · Computer Science 2024-02-07 Lauren Olson , Neelam Tjikhoeri , Emitzá Guzmán

Application markets provide a communication channel between app developers and their end-users in form of app reviews, which allow users to provide feedback about the apps. Although security and privacy in mobile apps are one of the biggest…

Cryptography and Security · Computer Science 2020-10-14 Debjyoti Mukherjee , Alireza Ahmadi , Maryam Vahdat Pour , Joel Reardon

The ubiquity of mobile applications (apps) in daily life raises the imperative that the apps should reflect users' values. However, users' values are not usually taken into account in app development. Thus there is significant potential for…

Computers and Society · Computer Science 2020-12-03 Rifat Ara Shams , Mojtaba Shahin , Gillian Oliver , Waqar Hussain , Harsha Perera , Arif Nurwidyantoro , Jon Whittle

Fairness is one of the socio-technical concerns that must be addressed in software systems. Considering the popularity of mobile software applications (apps) among a wide range of individuals worldwide, mobile apps with unfair behaviors and…

Software Engineering · Computer Science 2024-08-02 Ali Rezaei Nasab , Maedeh Dashti , Mojtaba Shahin , Mansooreh Zahedi , Hourieh Khalajzadeh , Chetan Arora , Peng Liang

Mobile software apps ("apps") are one of the prevailing digital technologies that our modern life heavily depends on. A key issue in the development of apps is how to design gender-inclusive apps. Apps that do not consider gender inclusion,…

Software Engineering · Computer Science 2023-03-20 Mojtaba Shahin , Mansooreh Zahedi , Hourieh Khalajzadeh , Ali Rezaei Nasab

Information technology and software services are pervasive, occupying the centre of most aspects of contemporary societies. This has given rise to commonly expected norms and expectations around how such systems should work, appropriate…

Software Engineering · Computer Science 2022-01-10 Sherlock A. Licorish , Helen E. Owen , Bastin Tony Roy Savarimuthu , Priyanka Patel

Failure to consider the characteristics, limitations, and abilities of diverse end-users during mobile apps development may lead to problems for end-users such as accessibility and usability issues. We refer to this class of problems as…

Software Engineering · Computer Science 2022-10-05 Hourieh Khalajzadeh , Mojtaba Shahin , Humphrey O. Obie , Pragya Agrawal , John Grundy

The omnipresent nature of mobile applications (apps) in all aspects of daily lives raises the necessity of reflecting end-users values (e.g., fairness, honesty, etc.) in apps. However, there are limited considerations of end-users values in…

Software Engineering · Computer Science 2022-03-22 Rifat Ara Shams , Mojtaba Shahin , Gillian Oliver , Harsha Perera , Jon Whittle , Arif Nurwidyantoro , Waqar Hussain

The fast integration of artificial intelligence into mobile applications has completely changed the digital landscape; however, the impact of this change on user perception of AI features remains poorly understood. This large-scale analysis…

Human-Computer Interaction · Computer Science 2026-01-05 Obada Kraishan

Software applications play an increasingly critical role in various aspects of our lives, from communication and entertainment to business and healthcare. As these applications become more pervasive, the importance of considering human…

Software Engineering · Computer Science 2023-09-13 Humphrey O. Obie , Juliet Ukwella , Kashumi Madampe , John Grundy , Mojtaba Shahin

As mobile app usage continues to rise, so does the generation of extensive user interaction data, which includes actions such as swiping, zooming, or the time spent on a screen. Apps often collect a large amount of this data and claim to…

Software Engineering · Computer Science 2024-04-24 Feiyang Tang , Bjarte M. Østvold

Millions of mobile apps have been available through various app markets. Although most app markets have enforced a number of automated or even manual mechanisms to vet each app before it is released to the market, thousands of low-quality…

Software Engineering · Computer Science 2021-03-02 Yangyu Hu , Haoyu Wang , Tiantong Ji , Xusheng Xiao , Xiapu Luo , Peng Gao , Yao Guo

The value of mobile apps is traditionally measured by metrics such as the number of downloads, installations, or user ratings. A problem with these measures is that they reflect actual usage at most indirectly. Indeed, analytic companies…

Computers and Society · Computer Science 2016-12-01 Stephan Sigg , Eemil Lagerspetz , Ella Peltonen , Petteri Nurmi , Sasu Tarkoma
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