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Related papers: A First Look at Human Values-Violation in App Revi…

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In-app advertising closely relates to app revenue. Reckless ad integration could adversely impact app reliability and user experience, leading to loss of income. It is very challenging to balance the ad revenue and user experience for app…

Computers and Society · Computer Science 2020-08-28 Cuiyun Gao , Jichuan Zeng , David Lo , Xin Xia , Irwin King , Michael R. Lyu

Human values are principles that guide human actions and behaviour in personal and social life. Ignoring human values during requirements engineering introduces a negative impact on software uptake and continued use. Embedding human values…

Software Engineering · Computer Science 2023-05-29 Tahira Iqbal , Kuldar Taveter , Tarmo Strenze , Waqar Hussain , Omar Haggag , John Alphonsus Matthews , Anu Piirisild

The rise of mobile apps has brought greater convenience and customization for users. However, many apps use analytics services to collect a wide range of user interaction data purportedly to improve their service, while presenting app users…

Software Engineering · Computer Science 2023-03-14 Feiyang Tang , Bjarte M. Østvold

The complex nature of intelligent systems motivates work on supporting users during interaction, for example through explanations. However, as of yet, there is little empirical evidence in regard to specific problems users face when…

Human-Computer Interaction · Computer Science 2020-02-05 Malin Eiband , Sarah Theres Völkel , Daniel Buschek , Sophia Cook , Heinrich Hussmann

In recent years, mobile applications have become indispensable tools for managing various aspects of life. From enhancing productivity to providing personalized entertainment, mobile apps have revolutionized people's daily routines. Despite…

Software Engineering · Computer Science 2026-01-30 Shashiwadana Nirmania , Garima Sharma , Hourieh Khalajzadeh , Mojtaba Shahin

This study focuses on the ethical considerations that a consumer perceives with augmented reality (AR) in the context of smartphone applications. Through a systematic review, this research can provide an understanding and ability for…

Human-Computer Interaction · Computer Science 2023-06-14 Nicola J Wood

In recent years, mobile accessibility has become an important trend with the goal of allowing all users the possibility of using any app without many limitations. User reviews include insights that are useful for app evolution. However,…

Software Engineering · Computer Science 2022-10-19 Eman Abdullah AlOmar , Wajdi Aljedaani , Murtaza Tamjeed , Mohamed Wiem Mkaouer , Yasmine N. Elglaly

Mobile mental health applications are seen as a promising way to fulfill the growing need for mental health care. Although there are more than ten thousand mental health apps available on app marketplaces, such as Google Play and Apple App…

Human-Computer Interaction · Computer Science 2022-09-19 MD Romael Haque , Sabirat Rubya

Access to privacy-sensitive information on Android is a growing concern in the mobile community. Albeit Google Play recently introduced some privacy guidelines, it is still an open problem to soundly verify whether apps actually comply with…

Cryptography and Security · Computer Science 2021-12-13 Luca Verderame , Davide Caputo , Andrea Romdhana , Alessio Merlo

Failure to account for human values in software (e.g., equality and fairness) can result in user dissatisfaction and negative socio-economic impact. Engineering these values in software, however, requires technical and methodological…

Software Engineering · Computer Science 2019-07-19 Harsha Perera , Arif Nurwidyantoro , Waqar Hussain , Davoud Mougouei , Jon Whittle , Rifat Ara Shams , Gillian Oliver

Context: As mobile applications (Apps) widely spread over our society and life, various personal information is constantly demanded by Apps in exchange for more intelligent and customized functionality. An increasing number of users are…

Software Engineering · Computer Science 2023-10-12 Jianzhang Zhang , Jinping Hua , Yiyang Chen , Nan Niu , Chuang Liu

Context-awareness in smart mobile applications is a growing area of study, because of it's intelligence in the applications. In order to build context-aware intelligent applications, mining contextual behavioral rules of individual…

Machine Learning · Computer Science 2018-10-31 Iqbal H. Sarker

Explainability, i.e. the ability of a system to explain its behavior to users, has become an important quality of software-intensive systems. Recent work has focused on methods for generating explanations for various algorithmic paradigms…

Software Engineering · Computer Science 2023-07-11 Max Unterbusch , Mersedeh Sadeghi , Jannik Fischbach , Martin Obaidi , Andreas Vogelsang

Human values (e.g., pleasure, privacy, and social justice) are what a person or a society considers important. The inability to address them in software-intensive systems can result in numerous undesired consequences (e.g., financial…

Software Engineering · Computer Science 2022-07-27 Mojtaba Shahin , Waqar Hussain , Arif Nurwidyantoro , Harsha Perera , Rifat Shams , John Grundy , Jon Whittle

While social media feed rankings are primarily driven by engagement signals rather than any explicit value system, the resulting algorithmic feeds are not value-neutral: engagement may prioritize specific individualistic values. This paper…

Human-Computer Interaction · Computer Science 2026-03-18 Farnaz Jahanbakhsh , Dora Zhao , Tiziano Piccardi , Zachary Robertson , Ziv Epstein , Sanmi Koyejo , Michael S. Bernstein

The number of applications in Google Play has increased dramatically in recent years. On Google Play, users can write detailed reviews and rate apps, with these ratings significantly influencing app success and download numbers. Reviews…

Software Engineering · Computer Science 2025-04-15 Mohsen Jafari , Forough Majidi , Abbas Heydarnoori

With the increasing proliferation of mobile applications in our everyday experiences, the concerns surrounding ethics have surged significantly. Users generally communicate their feedback, report issues, and suggest new functionalities in…

Computation and Language · Computer Science 2024-11-13 Aakash Sorathiya , Gouri Ginde

As mobile applications (apps) become ubiquitous in everyday life, it is crucial for developers to prioritize accessibility for users with diverse abilities. While previous research has identified widespread accessibility issues and raised…

Software Engineering · Computer Science 2026-01-21 Amila Indika , Rick Kazman , Anthony Peruma

This paper presents a novel framework that utilizes Natural Language Processing (NLP) techniques to understand user feedback on mobile applications. The framework allows software companies to drive their technology value stream based on…

Software Engineering · Computer Science 2023-03-09 Souvick Das , Novarun Deb , Agostino Cortesi , Nabendu Chaki

The proliferation of mobile applications and the subsequent sharing of personal data with service and application providers have given rise to substantial privacy concerns. Application marketplaces have introduced mechanisms to conform to…

Cryptography and Security · Computer Science 2023-11-02 Joao Marono , Catarina Silva , Joao P. Barraca , Vitor Cunha , Paulo Salvador