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In recent times, a large number of people have been involved in establishing their own businesses. Unlike humans, chatbots can serve multiple customers at a time, are available 24/7 and reply in less than a fraction of a second. Though…
Robots operating in human spaces must be able to engage in natural language interaction with people, both understanding and executing instructions, and using conversation to resolve ambiguity and recover from mistakes. To study this, we…
Large language models (LLMs) and dialogue agents represent a significant shift in artificial intelligence (AI) research, particularly with the recent release of the GPT family of models. ChatGPT's generative capabilities and versatility…
Developing high-performing dialogue systems benefits from the automatic identification of undesirable behaviors in system responses. However, detecting such behaviors remains challenging, as it draws on a breadth of general knowledge and…
Efforts have been made to make machines converse like humans in the past few decades. The recent techniques of Large Language Models (LLMs) make it possible to have human-like conversations with machines, but LLM's flaws of lacking…
Recent developments in Artificial Intelligence (AI) and Machine Learning (ML) are creating new opportunities for Human-Autonomy Teaming (HAT) in tasks, missions, and continuous coordinated activities. A major challenge is enabling humans to…
The ability of a machine to communicate with humans has long been associated with the general success of AI. This dates back to Alan Turing's epoch-making work in the early 1950s, which proposes that a machine's intelligence can be tested…
In Machine Translation (MT) evaluation, metric performance is assessed based on agreement with human judgments. In recent years, automatic metrics have demonstrated increasingly high levels of agreement with humans. To gain a clearer…
Theory of Mind (ToM) significantly impacts human collaboration and communication as a crucial capability to understand others. When AI agents with ToM capability collaborate with humans, Mutual Theory of Mind (MToM) arises in such human-AI…
This work aims to build a dialogue agent that can weave new factual content into conversations as naturally as humans. We draw insights from linguistic principles of conversational analysis and annotate human-human conversations from the…
Effective human-robot collaboration requires robot to adopt their roles and levels of support based on human needs, task requirements, and complexity. Traditional human-robot teaming often relies on a pre-determined robot communication…
Multi-agent AI systems can be used for simulating collective decision-making in scientific and practical applications. They can also be used to introduce a diverse group discussion step in chatbot pipelines, enhancing the cultural…
The introduction of ChatGPT has garnered widespread attention in both academic and industrial communities. ChatGPT is able to respond effectively to a wide range of human questions, providing fluent and comprehensive answers that…
Publicly deploying research chatbots is a nuanced topic involving necessary risk-benefit analyses. While there have recently been frequent discussions on whether it is responsible to deploy such models, there has been far less focus on the…
Recent advancements in Large Audio Language Models (LALMs) have demonstrated exceptional performance in speech recognition and translation. However, existing models often suffer from a disconnect between perception and expression, resulting…
This work investigates the task-oriented dialogue problem in mixed-domain settings. We study the effect of alternating between different domains in sequences of dialogue turns using two related state-of-the-art dialogue systems. We first…
Artificial intelligence has been around for a while, but suddenly it has received more attention than ever before. Thanks to innovations from companies like Google, Microsoft, Meta, and other major brands in technology. OpenAI, though, has…
Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…
The development of AI agents based on large, open-domain language models (LLMs) has paved the way for the development of general-purpose AI assistants that can support human in tasks such as writing, coding, graphic design, and scientific…
The study illustrates a first step towards an ongoing work aimed at developing a dataset of dialogues potentially useful for customer service conversation management between humans and AI chatbots. The approach exploits ChatGPT 3.5 to…