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Recently, topic-grounded dialogue system has attracted significant attention due to its effectiveness in predicting the next topic to yield better responses via the historical context and given topic sequence. However, almost all existing…
This paper describes a recently initiated research project aiming at supporting development of computerised dialogue systems that handle breaches of conversational norms such as the Gricean maxims, which describe how dialogue participants…
Efficient patient-doctor interaction is among the key factors for a successful disease diagnosis. During the conversation, the doctor could query complementary diagnostic information, such as the patient's symptoms, previous surgery, and…
Dialogue systems play an increasingly important role in various aspects of our daily life. It is evident from recent research that dialogue systems trained on human conversation data are biased. In particular, they can produce responses…
Creating a system that can have meaningful conversations with humans to help accomplish tasks is one of the ultimate goals of Artificial Intelligence (AI). It has defined the meaning of AI since the beginning. A lot has been accomplished in…
Recent advances in large-scale language modeling and generation have enabled the creation of dialogue agents that exhibit human-like responses in a wide range of conversational scenarios spanning a diverse set of tasks, from general…
Open-domain conversation models have become good at generating natural-sounding dialogue, using very large architectures with billions of trainable parameters. The vast training data required to train these architectures aggregates many…
Persona-based dialogue systems aim to generate consistent responses based on historical context and predefined persona. Unlike conventional dialogue generation, the persona-based dialogue needs to consider both dialogue context and persona,…
AI alignment is about ensuring AI systems only pursue goals and activities that are beneficial to humans. Most of the current approach to AI alignment is to learn what humans value from their behavioural data. This paper proposes a…
Dialogue assessment plays a critical role in the development of open-domain dialogue systems. Existing work are uncapable of providing an end-to-end and human-epistemic assessment dataset, while they only provide sub-metrics like coherence…
Labelling of user's utterances to understanding his attends which called Dialogue Act (DA) classification, it is considered the key player for dialogue language understanding layer in automatic dialogue systems. In this paper, we proposed a…
Large Language Models demonstrate outstanding performance in many language tasks but still face fundamental challenges in managing the non-linear flow of human conversation. The prevalent approach of treating dialogue history as a flat,…
Voice-based systems like Amazon Alexa, Google Assistant, and Apple Siri, along with the growing popularity of OpenAI's ChatGPT and Microsoft's Copilot, serve diverse populations, including visually impaired and low-literacy communities.…
We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize…
To build Sounding Board, we develop a system architecture that is capable of accommodating dialog strategies that we designed for socialbot conversations. The architecture consists of a multi-dimensional language understanding module for…
With the rapid development of large language models, researchers have created increasingly advanced spoken dialogue systems that can naturally converse with humans. However, these systems still struggle to handle the full complexity of…
We present a chatbot implementing a novel dialogue management approach based on logical inference. Instead of framing conversation a sequence of response generation tasks, we model conversation as a collaborative inference process in which…
Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…
Towards human-like dialogue systems, current emotional dialogue approaches jointly model emotion and semantics with a unified neural network. This strategy tends to generate safe responses due to the mutual restriction between emotion and…
We have developed a conversational recommendation system designed to help users navigate through a set of limited options to find the best choice. Unlike many internet scale systems that use a singular set of search terms and return a…