Related papers: Do We Need Online NLU Tools?
Spoken language understanding (SLU) is a core task in task-oriented dialogue systems, which aims at understanding the user's current goal through constructing semantic frames. SLU usually consists of two subtasks, including intent detection…
We present MT-DNN, an open-source natural language understanding (NLU) toolkit that makes it easy for researchers and developers to train customized deep learning models. Built upon PyTorch and Transformers, MT-DNN is designed to facilitate…
This article explores the evolving role of programming languages in the context of artificial intelligence. It highlights the need for programming languages to ensure human understanding while eliminating unnecessary implementation details…
Robot understanding of human intentions is essential for fluid human-robot interaction. Intentions, however, cannot be directly observed and must be inferred from behaviors. We learn a model of adaptive human behavior conditioned on the…
Integrating machine learning (ML) into customer service chatbots enhances their ability to understand and respond to user queries, ultimately improving service performance. However, they may appear artificial to some users and affecting…
Building Spoken Language Understanding (SLU) systems that do not rely on language specific Automatic Speech Recognition (ASR) is an important yet less explored problem in language processing. In this paper, we present a comparative study…
Intent detection is a key part of any Natural Language Understanding (NLU) system of a conversational assistant. Detecting the correct intent is essential yet difficult for email conversations where multiple directives and intents are…
Large language models (LLMs) are widely applied in chatbots, code generators, and search engines. Workload such as chain-of-throught, complex reasoning, agent services significantly increase the inference cost by invoke the model…
Novel intent class detection is an important problem in real world scenario for conversational agents for continuous interaction. Several research works have been done to detect novel intents in a mono-lingual (primarily English) texts and…
This paper investigates the use of Machine Translation (MT) to bootstrap a Natural Language Understanding (NLU) system for a new language for the use case of a large-scale voice-controlled device. The goal is to decrease the cost and time…
Spoken dialog systems are slowly becoming and integral part of the human experience due to their various advantages over textual interfaces. Spoken language understanding (SLU) systems are fundamental building blocks of spoken dialog…
Public and nonprofit organizations often hesitate to adopt AI tools because most models are opaque even though standard approaches typically analyze aggregate patterns rather than offering actionable, case-level guidance. This study tests a…
In this demonstration, we develop IntentRec4Maps, a system to recognise users' intentions in interactive maps for real-world navigation. IntentRec4Maps uses the Google Maps Platform as the real-world interactive map, and a very effective…
Recently deep learning has dominated many machine learning areas, including spoken language understanding (SLU). However, deep learning models are notorious for being data-hungry, and the heavily optimized models are usually sensitive to…
Collaborative manipulation is inherently multimodal, with haptic communication playing a central role. When performed by humans, it involves back-and-forth force exchanges between the participants through which they resolve possible…
Smart glasses are emerging as a promising interface between humans and artificial intelligence (AI) agents, enabling first-person perception, contextual awareness, and real-time assistance. However, continuous offloading of visual data from…
Most often, chat-bots are built to solve the purpose of a search engine or a human assistant: Their primary goal is to provide information to the user or help them complete a task. However, these chat-bots are incapable of responding to…
Intention recognition is an important step to facilitate collaboration among multiple agents. Existing work mainly focuses on intention recognition in a single-agent setting and uses a descriptive model, e.g. Bayesian networks, in the…
Mechanistic interpretability is the program of explaining what AI systems are doing in terms of their internal mechanisms. I analyze some aspects of the program, along with setting out some concrete challenges and assessing progress to…
Understanding human intentions is key to enabling effective and efficient human-robot interaction (HRI) in collaborative settings. To enable developments and evaluation of the ability of artificial intelligence (AI) systems to infer human…