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Due to the migration megatrend, efficient and effective second-language acquisition is vital. One proposed solution involves AI-enabled conversational agents for person-centered interactive language practice. We present results from ongoing…

Software Engineering · Computer Science 2022-03-30 Markus Borg , Johan Bengtsson , Harald Österling , Alexander Hagelborn , Isabella Gagner , Piotr Tomaszewski

The primary goal of Motivational Interviewing (MI) is to help clients build their own motivation for behavioral change. To support this in dialogue systems, it is essential to guide large language models (LLMs) to generate counselor…

Human-Computer Interaction · Computer Science 2025-08-29 Jie Zeng , Yukiko I. Nakano

Response generation for task-oriented dialogues implicitly optimizes two objectives at the same time: task completion and language quality. Conditioned response generation serves as an effective approach to separately and better optimize…

Computation and Language · Computer Science 2020-10-09 Xinting Huang , Jianzhong Qi , Yu Sun , Rui Zhang

This paper presents a novel application of large language models in user simulation for task-oriented dialog systems, specifically focusing on an in-context learning approach. By harnessing the power of these models, the proposed approach…

Computation and Language · Computer Science 2023-06-02 Silvia Terragni , Modestas Filipavicius , Nghia Khau , Bruna Guedes , André Manso , Roland Mathis

Goal-oriented dialogue systems typically rely on components specifically developed for a single task or domain. This limits such systems in two different ways: If there is an update in the task domain, the dialogue system usually needs to…

Artificial Intelligence · Computer Science 2018-12-03 Rahul Goel , Shachi Paul , Tagyoung Chung , Jeremie Lecomte , Arindam Mandal , Dilek Hakkani-Tur

Recently, research on open domain dialogue systems have attracted extensive interests of academic and industrial researchers. The goal of an open domain dialogue system is to imitate humans in conversations. Previous works on single turn…

Computation and Language · Computer Science 2024-10-29 Wei-Nan Zhang , Yiming Cui , Kaiyan Zhang , Yifa Wang , Qingfu Zhu , Lingzhi Li , Ting Liu

Current state-of-the-art neural dialogue models learn from human conversations following the data-driven paradigm. As such, a reliable training corpus is the crux of building a robust and well-behaved dialogue model. However, due to the…

Computation and Language · Computer Science 2020-06-12 Hengyi Cai , Hongshen Chen , Yonghao Song , Cheng Zhang , Xiaofang Zhao , Dawei Yin

We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize…

Computation and Language · Computer Science 2024-05-07 Jessy Lin , Nicholas Tomlin , Jacob Andreas , Jason Eisner

Fully data driven Chatbots for non-goal oriented dialogues are known to suffer from inconsistent behaviour across their turns, stemming from a general difficulty in controlling parameters like their assumed background personality and…

Computation and Language · Computer Science 2020-03-31 Fabian Galetzka , Chukwuemeka U. Eneh , David Schlangen

Existing conversational systems are mostly agent-centric, which assumes the user utterances would closely follow the system ontology (for NLU or dialogue state tracking). However, in real-world scenarios, it is highly desirable that the…

Computation and Language · Computer Science 2021-09-10 Zhiyu Chen , Honglei Liu , Hu Xu , Seungwhan Moon , Hao Zhou , Bing Liu

Medical dialogue systems have attracted significant attention for their potential to act as medical assistants. Enabling these medical systems to emulate clinicians' diagnostic reasoning process has been the long-standing research focus.…

Computation and Language · Computer Science 2024-06-21 Kaishuai Xu , Yi Cheng , Wenjun Hou , Qiaoyu Tan , Wenjie Li

Recently, the development of large language models (LLMs) has been significantly enhanced the question answering and dialogue generation, and makes them become increasingly popular in current practical scenarios. While unlike the general…

Computation and Language · Computer Science 2023-09-19 Zhiyuan Hu , Yue Feng , Yang Deng , Zekun Li , See-Kiong Ng , Anh Tuan Luu , Bryan Hooi

Human dialogues are scenario-based and appropriate responses generally relate to the latent context knowledge entailed by the specific scenario. To enable responses that are more meaningful and context-specific, we propose to improve…

Computation and Language · Computer Science 2020-10-07 Shaoxiong Feng , Xuancheng Ren , Hongshen Chen , Bin Sun , Kan Li , Xu Sun

In this work, we propose a novel framework that integrates large language models (LLMs) with an RL-based dialogue manager for open-ended dialogue with a specific goal. By leveraging hierarchical reinforcement learning to model the…

Computation and Language · Computer Science 2025-07-09 Lucie Galland , Catherine Pelachaud , Florian Pecune

The rapidly growing market demand for automatic dialogue agents capable of goal-oriented behavior has caused many tech-industry leaders to invest considerable efforts into task-oriented dialog systems. The success of these systems is highly…

Computation and Language · Computer Science 2022-10-25 Ella Rabinovich , Matan Vetzler , David Boaz , Vineet Kumar , Gaurav Pandey , Ateret Anaby-Tavor

Learning a goal-oriented dialog policy is generally performed offline with supervised learning algorithms or online with reinforcement learning (RL). Additionally, as companies accumulate massive quantities of dialog transcripts between…

Artificial Intelligence · Computer Science 2017-12-11 Li Zhou , Kevin Small , Oleg Rokhlenko , Charles Elkan

One of the long-term goals of artificial intelligence is to build an agent that can communicate intelligently with human in natural language. Most existing work on natural language learning relies heavily on training over a pre-collected…

Computation and Language · Computer Science 2017-05-30 Haichao Zhang , Haonan Yu , Wei Xu

Traditional recommendation systems produce static rather than interactive recommendations invariant to a user's specific requests, clarifications, or current mood, and can suffer from the cold-start problem if their tastes are unknown.…

Computation and Language · Computer Science 2019-09-10 Dongyeop Kang , Anusha Balakrishnan , Pararth Shah , Paul Crook , Y-Lan Boureau , Jason Weston

In recent research on dialogue systems and corpora, there has been a significant focus on two distinct categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems aim to satisfy specific user goals, such as finding a…

Computation and Language · Computer Science 2023-08-29 Wen-Yu Chang , Yun-Nung Chen

In light of recent advances in large language models (LLMs), the expectations for the next generation of virtual assistants include enhanced naturalness and adaptability across diverse usage scenarios. However, the creation of high-quality…

Computation and Language · Computer Science 2024-06-10 Yinhong Liu , Yimai Fang , David Vandyke , Nigel Collier
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