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Online reviews provide rich information about products and service, while it remains inefficient for potential consumers to exploit the reviews for fulfilling their specific information need. We propose to explore question generation as a…

Information Retrieval · Computer Science 2020-05-05 Qian Yu , Lidong Bing , Qiong Zhang , Wai Lam , Luo Si

The users often have many product-related questions before they make a purchase decision in E-commerce. However, it is often time-consuming to examine each user review to identify the desired information. In this paper, we propose a novel…

Computation and Language · Computer Science 2019-05-07 Shiqian Chen , Chenliang Li , Feng Ji , Wei Zhou , Haiqing Chen

In e-commerce portals, generating answers for product-related questions has become a crucial task. In this paper, we propose the task of product-aware answer generation, which tends to generate an accurate and complete answer from…

Computation and Language · Computer Science 2019-01-25 Shen Gao , Zhaochun Ren , Yihong Eric Zhao , Dongyan Zhao , Dawei Yin , Rui Yan

Question generation is a challenging task which aims to ask a question based on an answer and relevant context. The existing works suffer from the mismatching between question type and answer, i.e. generating a question with type $how$…

Computation and Language · Computer Science 2019-09-04 Wenjie Zhou , Minghua Zhang , Yunfang Wu

Existing models on open-domain comment generation are difficult to train, and they produce repetitive and uninteresting responses. The problem is due to multiple and contradictory responses from a single article, and by the rigidity of…

Computation and Language · Computer Science 2019-02-28 Zhaojiang Lin , Genta Indra Winata , Pascale Fung

Product-related question answering (QA) is an important but challenging task in E-Commerce. It leads to a great demand on automatic review-driven QA, which aims at providing instant responses towards user-posted questions based on diverse…

Computation and Language · Computer Science 2020-08-31 Yang Deng , Wenxuan Zhang , Wai Lam

In the current field of computer vision, automatically generating texts from given images has been a fully worked technique. Up till now, most works of this area focus on image content describing, namely image-captioning. However, rare…

Computation and Language · Computer Science 2019-01-15 Xuehui Sun , Zihan Zhou , Yuda Fan

Customer reviews usually contain much information about one's online shopping experience. While positive reviews are beneficial to the stores, negative ones will largely influence consumers' decision and may lead to a decline in sales.…

Computation and Language · Computer Science 2022-09-21 Bo Chen , Jiayi Liu , Mieradilijiang Maimaiti , Xing Gao , Ji Zhang

Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…

Computation and Language · Computer Science 2021-04-06 Abdessamad Benlahbib

Code comment generation is a crucial task in the field of automatic software development. Most previous neural comment generation systems used an encoder-decoder neural network and encoded only information from source code as input.…

Software Engineering · Computer Science 2019-10-24 Bolin Wei

Recommendation systems are an important units in today's e-commerce applications, such as targeted advertising, personalized marketing and information retrieval. In recent years, the importance of contextual information has motivated…

Information Retrieval · Computer Science 2016-07-29 Tal Hadad

Recently, Product Question Answering (PQA) on E-Commerce platforms has attracted increasing attention as it can act as an intelligent online shopping assistant and improve the customer shopping experience. Its key function, automatic answer…

Computation and Language · Computer Science 2021-12-28 Yang Deng , Yaliang Li , Wenxuan Zhang , Bolin Ding , Wai Lam

Recent question generation (QG) approaches often utilize the sequence-to-sequence framework (Seq2Seq) to optimize the log-likelihood of ground-truth questions using teacher forcing. However, this training objective is inconsistent with…

Computation and Language · Computer Science 2020-11-03 Yuxi Xie , Liangming Pan , Dongzhe Wang , Min-Yen Kan , Yansong Feng

The goal of product copywriting is to capture the interest of potential buyers by emphasizing the features of products through text descriptions. As e-commerce platforms offer a wide range of services, it's becoming essential to dynamically…

Computation and Language · Computer Science 2024-05-15 Yu-Xiang Lin , Wei-Yun Ma

Writing review for a purchased item is a unique channel to express a user's opinion in E-Commerce. Recently, many deep learning based solutions have been proposed by exploiting user reviews for rating prediction. In contrast, there has been…

Information Retrieval · Computer Science 2019-07-02 Chenliang Li , Xichuan Niu , Xiangyang Luo , Zhenzhong Chen , Cong Quan

User-generated reviews serve as crucial references in shopper's decision-making process. Moreover, they improve product sales and validate the reputation of the website as a whole. Thus, it becomes important to design reviews ranking…

Information Retrieval · Computer Science 2020-09-08 Akhil Sai Peddireddy

Automatic question answering is an important yet challenging task in E-commerce given the millions of questions posted by users about the product that they are interested in purchasing. Hence, there is a great demand for automatic answer…

Computation and Language · Computer Science 2025-07-14 Anand A. Rajasekar , Nikesh Garera

Review-based Product Question Answering (PQA) allows e-commerce platforms to automatically address customer queries by leveraging insights from user reviews. However, existing PQA systems generate answers with only a single perspective,…

Computation and Language · Computer Science 2025-06-05 An Quang Tang , Xiuzhen Zhang , Minh Ngoc Dinh , Zhuang Li

User reviews on e-commerce and review sites are crucial for making purchase decisions, although creating detailed reviews is time-consuming and labor-intensive. In this study, we propose a novel use of dialogue systems to facilitate user…

Human-Computer Interaction · Computer Science 2026-03-10 Yoshiki Tanaka , Michimasa Inaba

Recent approaches to question generation have used modifications to a Seq2Seq architecture inspired by advances in machine translation. Models are trained using teacher forcing to optimise only the one-step-ahead prediction. However, at…

Computation and Language · Computer Science 2019-06-04 Tom Hosking , Sebastian Riedel
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