Related papers: E-commerce Query-based Generation based on User Re…

Mobile app reviews are a large-scale data source for software improvements. A key task in this context is effectively extracting requirements from app reviews to analyze the users' needs and support the software's evolution. Recent studies…

While liking or upvoting a post on a mobile app is easy to do, replying with a written note is much more difficult, due to both the cognitive load of coming up with a meaningful response as well as the mechanics of entering the text. Here…

Recent research on explainable recommendation generally frames the task as a standard text generation problem, and evaluates models simply based on the textual similarity between the predicted and ground-truth explanations. However, this…

While buying a product from the e-commerce websites, customers generally have a plethora of questions. From the perspective of both the e-commerce service provider as well as the customers, there must be an effective question answering…

Code comment generation which aims to automatically generate natural language descriptions for source code, is a crucial task in the field of automatic software development. Traditional comment generation methods use manually-crafted…

A huge volume of user-generated content is daily produced on social media. To facilitate automatic language understanding, we study keyphrase prediction, distilling salient information from massive posts. While most existing methods extract…

Automatic question generation aims to generate questions from a text passage where the generated questions can be answered by certain sub-spans of the given passage. Traditional methods mainly use rigid heuristic rules to transform a…

Previous studies have demonstrated that proactive interaction with user reviews has a positive impact on the perception of app users and encourages them to submit revised ratings. Nevertheless, developers encounter challenges in managing a…

Recommendation reason generation, aiming at showing the selling points of products for customers, plays a vital role in attracting customers' attention as well as improving user experience. A simple and effective way is to extract keywords…

Reviews contain rich information about product characteristics and user interests and thus are commonly used to boost recommender system performance. Specifically, previous work show that jointly learning to perform review generation…

Neural network methods have achieved great success in reviews sentiment classification. Recently, some works achieved improvement by incorporating user and product information to generate a review representation. However, in reviews, we…

Text-editing models have recently become a prominent alternative to seq2seq models for monolingual text-generation tasks such as grammatical error correction, simplification, and style transfer. These tasks share a common trait - they…

Large Language Models (LLMs) have demonstrated exceptional versatility across diverse domains, yet their application in e-commerce remains underexplored due to a lack of domain-specific datasets. To address this gap, we introduce…

Sellers in user to user marketplaces can be inundated with questions from potential buyers. Answers are often already available in the product description. We collected a dataset of around 590K such questions and answers from conversations…

Product search is generally recognized as the first and foremost stage of online shopping and thus significant for users and retailers of e-commerce. Most of the traditional retrieval methods use some similarity functions to match the…

Controllable text generation is an appealing but challenging task, which allows users to specify particular attributes of the generated outputs. In this paper, we propose a controllable dialogue generation model to steer response generation…

Product question answering (PQA), aiming to automatically provide instant responses to customer's questions in E-Commerce platforms, has drawn increasing attention in recent years. Compared with typical QA problems, PQA exhibits unique…

An important task for a recommender system to provide interpretable explanations for the user. This is important for the credibility of the system. Current interpretable recommender systems tend to focus on certain features known to be…

When writing, a person may need to anticipate questions from their audience, but different social groups may ask very different types of questions. If someone is writing about a problem they want to resolve, what kind of follow-up question…

In the combinatorial recommender systems, multiple items are fed to the user at one time in the result page, where the correlations among the items have impact on the user behavior. In this work, we model the combinatorial recommendation as…