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Online Social Communities (OSCs) provide a medium for connecting people, sharing news, eliciting information, and finding jobs, among others. The dynamics of the interaction among the members of OSCs is not always growth dynamics. Instead,…
Group discussions are essential for organizing every aspect of modern life, from faculty meetings to senate debates, from grant review panels to papal conclaves. While costly in terms of time and organization effort, group discussions are…
The data created from virtual communication platforms presents the opportunity to explore automated measures for monitoring team performance. In this work, we explore one important characteristic of successful teams - Psychological Safety -…
Improving the effectiveness of problem solving in teams is an important research topic due to the complexity and cross-disciplinary nature of modern problems. It is unlikely that an individual can successfully tackle alone such problems.…
Social connectivity is the key process that characterizes the structural properties of social networks and in turn processes such as navigation, influence or information diffusion. Since time, attention and cognition are inelastic…
What determines whether an organism or collective will survive under particular conditions? This question is asked across the life sciences when determining adaptive fit, developing efficacious treatments for diseases, and assessing the…
Research into human dynamical systems has long sought to identify robust signals for human behavior. We have discovered a series of social network-based indicators that are reliable predictors of team creativity and collaborative…
In this paper we investigate the notion of legibility in sequential decision-making in the context of teams and teamwork. There have been works that extend the notion of legibility to sequential decision making, for deterministic and for…
Performance of text classification models tends to drop over time due to changes in data, which limits the lifetime of a pretrained model. Therefore an ability to predict a model's ability to persist over time can help design models that…
Online social interactions in multiplayer games can be supportive and positive or toxic and harmful; however, few methods can easily assess interpersonal interaction quality in games. We use behavioural traces to predict affiliation between…
The success of a football team depends on various individual skills and performances of the selected players as well as how cohesively they perform. We propose a two-stage process for selecting optimal playing eleven of a football team from…
Workplace toxicity is widely recognized as detrimental to organizational culture, yet quantifying its direct impact on operational efficiency remains methodologically challenging due to the ethical and practical difficulties of reproducing…
Understanding how individual traits influence team performance is valuable, but these traits are not always directly observable. Prior research has inferred traits like trust from behavioral data. We analyze conversational data to identify…
Scholars have tried to explain how organizations can build agile teams by only looking at one level of analysis. We argue in this short paper that lessons can be learned from organizational science results explaining variance on three…
Scrum teams are at the heart of the Scrum framework. Nevertheless, an integrated and systemic theory that can explain what makes some Scrum teams more effective than others is still missing. To address this gap, we performed a…
Online learning and MOOCs have become increasingly popular in recent years, and the trend will continue, given the technology boom. There is a dire need to observe learners' behavior in these online courses, similar to what instructors do…
Historically the training of teams has been implemented using a face-to-face approach. In the past decade, on-line multiuser virtual environments have offered a solution for training teams whose members are geographically dispersed. In…
This paper explores how large language models can leverage multi-level contextual information to predict group coordination patterns in collaborative mixed reality environments. We demonstrate that encoding individual behavioral profiles,…
There is an growing interest in using Large Language Models (LLMs) in multi-agent systems to tackle interactive real-world tasks that require effective collaboration and assessing complex situations. Yet, we still have a limited…
Virtual agents are becoming a prominent channel of interaction in customer service. Not all customer interactions are smooth, however, and some can become almost comically bad. In such instances, a human agent might need to step in and…