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Large Language Models (LLMs) often exhibit pronounced context-dependent variability that undermines predictable multi-agent behavior in tasks requiring strategic thinking. Focusing on models that range from 7 to 9 billion parameters in size…
We develop a network of Bayesian agents that collectively model the mental states of teammates from the observed communication. Using a generative computational approach to cognition, we make two contributions. First, we show that our agent…
Humans typically use natural language to update teammates on task states. Since not all updates are communicated, discrepancies arise between the team members' mental models that negatively affect overall team performance. How can we…
Good communication is indubitably the foundation of effective teamwork. Over time teams develop their own communication styles and often exhibit entrainment, a conversational phenomena in which humans synchronize their linguistic choices.…
Predicting team dynamics from personality traits remains a fundamental challenge for the psychological sciences and team-based organizations. Understanding how team composition generates team processes can significantly advance team-based…
Students who take an online course, such as a MOOC, use the course's discussion forum to ask questions or reach out to instructors when encountering an issue. However, reading and responding to students' questions is difficult to scale…
In-game team communication in online multiplayer games has shown the potential to foster efficient collaboration and positive social interactions. Yet players often associate communication within ad hoc teams with frustration and wariness.…
Predicting group behavior, how individuals coordinate, communicate, and interact during collaborative tasks, is essential for designing systems that can support team performance through real-time prediction and realistic simulation of…
With the increased awareness of situations of mental crisis and their societal impact, online services providing emergency support are becoming commonplace in many countries. Computational models, trained on discussions between help-seekers…
One of the main challenges online social systems face is the prevalence of antisocial behavior, such as harassment and personal attacks. In this work, we introduce the task of predicting from the very start of a conversation whether it will…
Team modeling remains a fundamental challenge at the intersection of Artificial Intelligence and Social Sciences. Although a variety of computational models have been proposed in the last two decades, most fail to integrate Social Sciences…
Assessing the performance of systems to classify Multi-Party Conversations (MPC) is challenging due to the interconnection between linguistic and structural characteristics of conversations. Conventional evaluation methods often overlook…
Unconstructive debate and uncivil communication carry well-documented costs for productivity and cohesion, yet isolating their effect on operational efficiency has proven difficult. Human subject research in this domain is constrained by…
Achieving super-human performance in recognizing human speech has been a goal for several decades, as researchers have worked on increasingly challenging tasks. In the 1990's it was discovered, that conversational speech between two humans…
This paper introduces a novel framework for simulating and analyzing how uncooperative behaviors can destabilize or collapse LLM-based multi-agent systems. Our framework includes two key components: (1) a game theory-based taxonomy of…
In networked virtual reality (VR), user behaviors, individual differences, and group dynamics can serve as important signals into future speech behaviors, such as who the next speaker will be and the timing of turn-taking behaviors. The…
The high level of attrition and low rate of certification in Massive Open Online Courses (MOOCs) has prompted a great deal of research. Prior researchers have focused on predicting dropout based upon behavioral features such as student…
We present a methodology to systematically test conversational recommender systems with regards to conversational breakdowns. It involves examining conversations generated between the system and simulated users for a set of pre-defined…
AI Agents can perform complex operations at great speed, but just like all the humans we have ever hired, their intelligence remains fallible. Miscommunications aren't noticed, systemic biases have no counter-action, and inner monologues…
Team composition is a central factor in determining the effectiveness of a team. In this paper, we present a large-scale study on the effect of team composition on multiple measures of team effectiveness. We use a dataset from the largest…