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Today, most large-scale conversational AI agents (e.g. Alexa, Siri, or Google Assistant) are built using manually annotated data to train the different components of the system. Typically, the accuracy of the ML models in these components…

Machine Learning · Computer Science 2019-11-07 Pragaash Ponnusamy , Alireza Roshan Ghias , Chenlei Guo , Ruhi Sarikaya

This paper explores the advancements in making large language models (LLMs) more human-like. We focus on techniques that enhance natural language understanding, conversational coherence, and emotional intelligence in AI systems. The study…

Computation and Language · Computer Science 2026-02-03 Ethem Yağız Çalık , Talha Rüzgar Akkuş

Pre-training a transformer-based model for the language modeling task in a large dataset and then fine-tuning it for downstream tasks has been found very useful in recent years. One major advantage of such pre-trained language models is…

Computation and Language · Computer Science 2020-11-17 Md Tahmid Rahman Laskar , Enamul Hoque , Jimmy Xiangji Huang

Large, transformer-based pretrained language models like BERT, GPT, and T5 have demonstrated a deep understanding of contextual semantics and language syntax. Their success has enabled significant advances in conversational AI, including…

Computation and Language · Computer Science 2023-02-17 Christopher Richardson , Larry Heck

Healthcare systems around the world are grappling with issues like inefficient diagnostics, rising costs, and limited access to specialists. These problems often lead to delays in treatment and poor health outcomes. Most current AI and deep…

Artificial Intelligence · Computer Science 2025-12-22 Maliha Tabassum , M Shamim Kaiser

The use of reinforcement learning to dynamically adapt and evade detection is now well-documented in several cybersecurity settings including Covert Social Influence Operations (CSIOs), in which bots try to spread disinformation. While AI…

Social and Information Networks · Computer Science 2026-03-26 Valerio La Gatta , Nathan Subrahmanian , Kaitlyn Wang , Larry Birnbaum , V. S. Subrahmanian

Platforms that support online commentary, from social networks to news sites, are increasingly leveraging machine learning to assist their moderation efforts. But this process does not typically provide feedback to the author that would…

Computation and Language · Computer Science 2021-02-12 Leo Laugier , John Pavlopoulos , Jeffrey Sorensen , Lucas Dixon

Conversational Swarm Intelligence (CSI) is an AI-powered communication and collaboration technology that allows large, networked groups (of potentially unlimited size) to hold thoughtful conversational deliberations in real-time. Inspired…

Human-Computer Interaction · Computer Science 2024-12-18 Louis Rosenberg , Hans Schumann , Christopher Dishop , Gregg Willcox , Anita Woolley , Ganesh Mani

We administer a Turing Test to AI Chatbots. We examine how Chatbots behave in a suite of classic behavioral games that are designed to elicit characteristics such as trust, fairness, risk-aversion, cooperation, \textit{etc.}, as well as how…

Artificial Intelligence · Computer Science 2024-01-02 Qiaozhu Mei , Yutong Xie , Walter Yuan , Matthew O. Jackson

Although chatbots have been very popular in recent years, they still have some serious weaknesses which limit the scope of their applications. One major weakness is that they cannot learn new knowledge during the conversation process, i.e.,…

Computation and Language · Computer Science 2018-02-27 Sahisnu Mazumder , Nianzu Ma , Bing Liu

Innovations in annotation methodology have been a catalyst for Reading Comprehension (RC) datasets and models. One recent trend to challenge current RC models is to involve a model in the annotation process: humans create questions…

Computation and Language · Computer Science 2020-11-18 Max Bartolo , Alastair Roberts , Johannes Welbl , Sebastian Riedel , Pontus Stenetorp

Personality recognition is useful for enhancing robots' ability to tailor user-adaptive responses, thus fostering rich human-robot interactions. One of the challenges in this task is a limited number of speakers in existing dialogue…

Computation and Language · Computer Science 2024-03-11 Yahui Fu , Haiyue Song , Tianyu Zhao , Tatsuya Kawahara

Human-AI policy specification is a novel procedure we define in which humans can collaboratively warm-start a robot's reinforcement learning policy. This procedure is comprised of two steps; (1) Policy Specification, i.e. humans specifying…

Machine Learning · Computer Science 2023-05-23 Pradyumna Tambwekar , Andrew Silva , Nakul Gopalan , Matthew Gombolay

Robots are increasingly common in industry and daily life, such as in nursing homes where they can assist staff. A key challenge is developing intuitive interfaces for easy communication. The use of Large Language Models (LLMs) like GPT-4…

Robotics · Computer Science 2024-08-01 Stanislau Stankevich , Wojciech Dudek

Deep learning models have been successful in many areas but understanding their behaviors still remains a black-box. Most prior explainable AI (XAI) approaches have focused on interpreting and explaining how models make predictions. In…

Artificial Intelligence · Computer Science 2025-11-12 Chaeri Kim , Jaeyeon Bae , Taehwan Kim

Benefiting from diverse instruction datasets, contemporary Large Language Models (LLMs) perform effectively as AI assistants in collaborating with humans. However, LLMs still struggle to generate natural and colloquial responses in…

Computation and Language · Computer Science 2024-10-16 Renliang Sun , Mengyuan Liu , Shiping Yang , Rui Wang , Junqing He , Jiaxing Zhang

Classifying the general intent of the user utterance in a conversation, also known as Dialogue Act (DA), e.g., open-ended question, statement of opinion, or request for an opinion, is a key step in Natural Language Understanding (NLU) for…

Computation and Language · Computer Science 2020-05-29 Ali Ahmadvand , Jason Ingyu Choi , Eugene Agichtein

Addressee Estimation is the ability to understand to whom a person is talking, a skill essential for social robots to interact smoothly with humans. In this sense, it is one of the problems that must be tackled to develop effective…

Robotics · Computer Science 2023-11-10 Carlo Mazzola , Francesco Rea , Alessandra Sciutti

Developing an efficient retriever to retrieve knowledge from a large-scale knowledge base (KB) is critical for task-oriented dialogue systems to effectively handle localized and specialized tasks. However, widely used generative models such…

Computation and Language · Computer Science 2023-10-23 Weizhou Shen , Yingqi Gao , Canbin Huang , Fanqi Wan , Xiaojun Quan , Wei Bi

In this work, we tackle the challenge of embedding realistic human personality traits into LLMs. Previous approaches have primarily focused on prompt-based methods that describe the behavior associated with the desired personality traits,…

Computation and Language · Computer Science 2025-07-30 Wenkai Li , Jiarui Liu , Andy Liu , Xuhui Zhou , Mona Diab , Maarten Sap