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Generative artificial intelligence tools, like ChatGPT, are an increasingly utilized resource among computational social scientists. Nevertheless, there remains space for improved understanding of the performance of ChatGPT in complex tasks…

Computation and Language · Computer Science 2025-12-02 Breanna E. Green , Ashley L. Shea , Pengfei Zhao , Drew B. Margolin

Chat GPT belongs to the category of Generative Pre-trained Transformer (GPT) language models, which have received specialized training to produce text based on natural language inputs. Its purpose is to imitate human-like conversation and…

Human-Computer Interaction · Computer Science 2023-11-03 Wei Zhou

Innovation is a key component in trying new solutions for the students to learn efficiently and in ways that correspond to their own experience, where chatbots are one of these new solutions. One of the main problem that chatbots face today…

Computation and Language · Computer Science 2022-07-01 Dimitrios Chaskopoulos , Jonas Eilertsen Hægdahl , Petter Sagvold , Claire Trinquet , Maryam Edalati

We present a new challenge to examine whether large language models understand social norms. In contrast to existing datasets, our dataset requires a fundamental understanding of social norms to solve. Our dataset features the largest set…

Computation and Language · Computer Science 2024-05-24 Ye Yuan , Kexin Tang , Jianhao Shen , Ming Zhang , Chenguang Wang

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Computation and Language · Computer Science 2018-10-22 Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Angeliki Metanillou , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

In the realm of artificial intelligence, where a vast majority of data is unstructured, obtaining substantial amounts of labeled data to train supervised machine learning models poses a significant challenge. To address this, we delve into…

Machine Learning · Computer Science 2024-01-19 Natan Vidra , Thomas Clifford , Katherine Jijo , Eden Chung , Liang Zhang

The rapid adoption of large language models (LLMs) such as ChatGPT has blurred the line between human and AI-generated texts, raising urgent questions about academic integrity, intellectual property, and the spread of misinformation. Thus,…

Computation and Language · Computer Science 2025-09-26 Sharanya Parimanoharan , Ruwan D. Nawarathna

The proliferation of hate speech on social media necessitates automated detection systems that balance accuracy with computational efficiency. This study evaluates 38 model configurations in detecting hate speech across datasets ranging…

Computation and Language · Computer Science 2025-09-19 Mahmoud Abusaqer , Jamil Saquer , Hazim Shatnawi

Efforts have been made to make machines converse like humans in the past few decades. The recent techniques of Large Language Models (LLMs) make it possible to have human-like conversations with machines, but LLM's flaws of lacking…

Logic in Computer Science · Computer Science 2025-02-14 Yankai Zeng

Background: The increasing deployment of Conversational Artificial Intelligence (CAI) in mental health interventions necessitates an evaluation of their efficacy in rectifying cognitive biases and recognizing affect in human-AI…

Computers and Society · Computer Science 2025-02-11 Marcin Rządeczka , Anna Sterna , Julia Stolińska , Paulina Kaczyńska , Marcin Moskalewicz

We study the pre-train + fine-tune strategy for data-to-text tasks. Our experiments indicate that text-to-text pre-training in the form of T5, enables simple, end-to-end transformer based models to outperform pipelined neural architectures…

Computation and Language · Computer Science 2021-07-12 Mihir Kale , Abhinav Rastogi

Conversational AI chatbots are transforming industries by streamlining customer service, automating transactions, and enhancing user engagement. However, evaluating these systems remains a challenge, particularly in financial services,…

Computers and Society · Computer Science 2025-02-11 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

Developing high-performing dialogue systems benefits from the automatic identification of undesirable behaviors in system responses. However, detecting such behaviors remains challenging, as it draws on a breadth of general knowledge and…

Computation and Language · Computer Science 2023-09-14 Sarah E. Finch , Ellie S. Paek , Jinho D. Choi

One of the long-term goals of artificial intelligence is to build an agent that can communicate intelligently with human in natural language. Most existing work on natural language learning relies heavily on training over a pre-collected…

Computation and Language · Computer Science 2017-05-30 Haichao Zhang , Haonan Yu , Wei Xu

This paper presents a novel approach for detecting ChatGPT-generated vs. human-written text using language models. To this end, we first collected and released a pre-processed dataset named OpenGPTText, which consists of rephrased content…

Computation and Language · Computer Science 2023-05-19 Yutian Chen , Hao Kang , Vivian Zhai , Liangze Li , Rita Singh , Bhiksha Raj

Pre-trained and fine-tuned transformer models like BERT and T5 have improved the state of the art in ad-hoc retrieval and question-answering, but not as yet in high-recall information retrieval, where the objective is to retrieve…

Information Retrieval · Computer Science 2022-08-16 Nima Sadri , Gordon V. Cormack

Conventional online surveys provide limited personalization, often resulting in low engagement and superficial responses. Although AI survey chatbots improve convenience, most are still reactive: they rely on fixed dialogue trees or static…

Human-Computer Interaction · Computer Science 2025-11-10 Jinwen Tang , Yi Shang

Chatbots are intelligent conversational computer systems designed to mimic human conversation to enable automated online guidance and support. The increased benefits of chatbots led to their wide adoption by many industries in order to…

Computation and Language · Computer Science 2022-01-19 Guendalina Caldarini , Sardar Jaf , Kenneth McGarry

Current conversational systems can follow simple commands and answer basic questions, but they have difficulty maintaining coherent and open-ended conversations about specific topics. Competitions like the Conversational Intelligence…

Computation and Language · Computer Science 2018-11-09 Nicolas Gontier , Koustuv Sinha , Peter Henderson , Iulian Serban , Michael Noseworthy , Prasanna Parthasarathi , Joelle Pineau

Current language models are usually trained using a self-supervised scheme, where the main focus is learning representations at the word or sentence level. However, there has been limited progress in generating useful discourse-level…

Computation and Language · Computer Science 2021-09-13 Vladimir Araujo , Andrés Villa , Marcelo Mendoza , Marie-Francine Moens , Alvaro Soto
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