Related papers: GRADE: Automatic Graph-Enhanced Coherence Metric f…
Linguistic pragmatics state that a conversation's underlying speech acts can constrain the type of response which is appropriate at each turn in the conversation. When generating dialogue responses, neural dialogue agents struggle to…
Large Language Models (LLMs) succeed in many natural language processing tasks. However, their tendency to hallucinate - generate plausible but inconsistent or factually incorrect text - can cause significant problems in certain tasks,…
Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…
Dialogue structure discovery is essential in dialogue generation. Well-structured topic flow can leverage background information and predict future topics to help generate controllable and explainable responses. However, most previous work…
The long-standing one-to-many issue of the open-domain dialogues poses significant challenges for automatic evaluation methods, i.e., there may be multiple suitable responses which differ in semantics for a given conversational context. To…
Dialogue topic segmentation is critical in several dialogue modeling problems. However, popular unsupervised approaches only exploit surface features in assessing topical coherence among utterances. In this work, we address this limitation…
Coherence is an essential property of well-written texts, that refers to the way textual units relate to one another. In the era of generative AI, coherence assessment is essential for many NLP tasks; summarization, generation, long-form…
Generating knowledge grounded responses in both goal and non-goal oriented dialogue systems is an important research challenge. Knowledge Graphs (KG) can be viewed as an abstraction of the real world, which can potentially facilitate a…
Target-guided response generation enables dialogue systems to smoothly transition a conversation from a dialogue context toward a target sentence. Such control is useful for designing dialogue systems that direct a conversation toward…
Despite extensive research on parsing of English sentences into Abstraction Meaning Representation (AMR) graphs, which are compared to gold graphs via the Smatch metric, full-document parsing into a unified graph representation lacks…
One challenge for dialogue agents is recognizing feelings in the conversation partner and replying accordingly, a key communicative skill. While it is straightforward for humans to recognize and acknowledge others' feelings in a…
The Smatch metric is a popular method for evaluating graph distances, as is necessary, for instance, to assess the performance of semantic graph parsing systems. However, we observe some issues in the metric that jeopardize meaningful…
In this work, we evaluate various existing dialogue relevance metrics, find strong dependency on the dataset, often with poor correlation with human scores of relevance, and propose modifications to reduce data requirements and domain…
Dialogue topic segmentation supports summarization, retrieval, memory management, and conversational continuity. Despite decades of work, evaluation practice remains dominated by strict boundary matching and F1-based metrics. Modern large…
An important aspect of developing dialogue systems is how to evaluate and compare the performance of different systems. Existing automatic evaluation metrics are based on turn-level quality evaluation and use average scores for system-level…
Previous work combines word-level and character-level representations using concatenation or scalar weighting, which is suboptimal for high-level tasks like reading comprehension. We present a fine-grained gating mechanism to dynamically…
Conversational Aspect-based Sentiment Quadruple Analysis (DiaASQ) needs to capture the complex interrelationships in multiple rounds of dialogues. Existing methods usually employ simple Graph Convolutional Networks (GCN), which introduce…
Despite recent progress in open-domain dialogue evaluation, how to develop automatic metrics remains an open problem. We explore the potential of dialogue evaluation featuring dialog act information, which was hardly explicitly modeled in…
The explosion of open-sourced models and Question-Answering (QA) datasets emphasizes the importance of automated QA evaluation. We studied the statistics of the existing evaluation metrics for a better understanding of their limitations. By…
Discourse coherence is strongly associated with text quality, making it important to natural language generation and understanding. Yet existing models of coherence focus on measuring individual aspects of coherence (lexical overlap,…