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Related papers: GRADE: Automatic Graph-Enhanced Coherence Metric f…

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Automatic evaluation metrics are essential for the rapid development of open-domain dialogue systems as they facilitate hyper-parameter tuning and comparison between models. Although recently proposed trainable conversation-level metrics…

Computation and Language · Computer Science 2022-03-21 Sarik Ghazarian , Nuan Wen , Aram Galstyan , Nanyun Peng

Open-domain generative dialogue systems have attracted considerable attention over the past few years. Currently, how to automatically evaluate them, is still a big challenge problem. As far as we know, there are three kinds of automatic…

Computation and Language · Computer Science 2020-04-07 Tian Lan , Xian-Ling Mao , Wei Wei , Xiaoyan Gao , Heyan Huang

Response diversity has become an important criterion for evaluating the quality of open-domain dialogue generation models. However, current evaluation metrics for response diversity often fail to capture the semantic diversity of generated…

Computation and Language · Computer Science 2022-10-25 Seungju Han , Beomsu Kim , Buru Chang

Automatic evaluation metrics are a crucial component of dialog systems research. Standard language evaluation metrics are known to be ineffective for evaluating dialog. As such, recent research has proposed a number of novel,…

Computation and Language · Computer Science 2021-07-09 Yi-Ting Yeh , Maxine Eskenazi , Shikib Mehri

Building an open-domain conversational agent is a challenging problem. Current evaluation methods, mostly post-hoc judgments of static conversation, do not capture conversation quality in a realistic interactive context. In this paper, we…

Computation and Language · Computer Science 2019-11-05 Asma Ghandeharioun , Judy Hanwen Shen , Natasha Jaques , Craig Ferguson , Noah Jones , Agata Lapedriza , Rosalind Picard

Evaluating open-domain dialogue systems is difficult due to the diversity of possible correct answers. Automatic metrics such as BLEU correlate weakly with human annotations, resulting in a significant bias across different models and…

Computation and Language · Computer Science 2020-04-02 Nouha Dziri , Ehsan Kamalloo , Kory W. Mathewson , Osmar Zaiane

It is important to define meaningful and interpretable automatic evaluation metrics for open-domain dialog research. Standard language generation metrics have been shown to be ineffective for dialog. This paper introduces the FED metric…

Computation and Language · Computer Science 2020-06-25 Shikib Mehri , Maxine Eskenazi

Recent model-based reference-free metrics for open-domain dialogue evaluation exhibit promising correlations with human judgment. However, they either perform turn-level evaluation or look at a single dialogue quality dimension. One would…

Computation and Language · Computer Science 2022-11-01 Chen Zhang , Luis Fernando D'Haro , Qiquan Zhang , Thomas Friedrichs , Haizhou Li

Retrieval-Augmented Generation (RAG) systems are widely adopted in knowledge-intensive NLP tasks, but current evaluations often overlook the structural complexity and multi-step reasoning required in real-world scenarios. These benchmarks…

Computation and Language · Computer Science 2025-12-16 Jeongsoo Lee , Daeyong Kwon , Kyohoon Jin

Automated speaking assessment in conversation tests (ASAC) aims to evaluate the overall speaking proficiency of an L2 (second-language) speaker in a setting where an interlocutor interacts with one or more candidates. Although prior ASAC…

Computation and Language · Computer Science 2024-12-02 Jiun-Ting Li , Bi-Cheng Yan , Tien-Hong Lo , Yi-Cheng Wang , Yung-Chang Hsu , Berlin Chen

Automatically evaluating the quality of responses in open-domain dialogue systems is a challenging but crucial task. Current evaluation metrics often fail to align with human judgments, especially when assessing responses that are…

Computation and Language · Computer Science 2024-06-26 Tao Feng , Lizhen Qu , Xiaoxi Kang , Gholamreza Haffari

Automatic open-domain dialogue evaluation is a crucial component of dialogue systems. Recently, learning-based evaluation metrics have achieved state-of-the-art performance in open-domain dialogue evaluation. However, these metrics, which…

Computation and Language · Computer Science 2022-06-22 Pengfei Zhang , Xiaohui Hu , Kaidong Yu , Jian Wang , Song Han , Cao Liu , Chunyang Yuan

Automatic dialogue coherence evaluation has attracted increasing attention and is crucial for developing promising dialogue systems. However, existing metrics have two major limitations: (a) they are mostly trained in a simplified two-level…

Computation and Language · Computer Science 2021-07-23 Zheng Ye , Liucun Lu , Lishan Huang , Liang Lin , Xiaodan Liang

User engagement is a critical metric for evaluating the quality of open-domain dialogue systems. Prior work has focused on conversation-level engagement by using heuristically constructed features such as the number of turns and the total…

Computation and Language · Computer Science 2020-01-27 Sarik Ghazarian , Ralph Weischedel , Aram Galstyan , Nanyun Peng

Evaluating AI tutor responses requires more than factual correctness: tutors must identify mistakes, locate errors, provide guidance, and offer actionable next steps. We present GRADE, a systematic study of open-source models for…

Computation and Language · Computer Science 2026-05-28 Parth Bhalerao , Jeromy Chang , David Chou , Oana Ignat

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

Computation and Language · Computer Science 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

Computation and Language · Computer Science 2022-03-14 Tianbo Ji , Yvette Graham , Gareth J. F. Jones , Chenyang Lyu , Qun Liu

Building a reliable and automated evaluation metric is a necessary but challenging problem for open-domain dialogue systems. Recent studies proposed evaluation metrics that assess generated responses by considering their relevance to…

Computation and Language · Computer Science 2024-07-19 ChaeHun Park , Minseok Choi , Dohyun Lee , Jaegul Choo

Evaluating the quality of a dialogue interaction between two agents is a difficult task, especially in open-domain chit-chat style dialogue. There have been recent efforts to develop automatic dialogue evaluation metrics, but most of them…

Computation and Language · Computer Science 2020-05-05 Koustuv Sinha , Prasanna Parthasarathi , Jasmine Wang , Ryan Lowe , William L. Hamilton , Joelle Pineau

Encoder-decoder based neural architectures serve as the basis of state-of-the-art approaches in end-to-end open domain dialog systems. Since most of such systems are trained with a maximum likelihood~(MLE) objective they suffer from issues…

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