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E-commerce stores collect customer feedback to let sellers learn about customer concerns and enhance customer order experience. Because customer feedback often contains redundant information, a concise summary of the feedback can be…

Computation and Language · Computer Science 2021-07-01 Yang Liu , Yifei Sun , Vincent Gao

The topic of summarization evaluation has recently attracted a surge of attention due to the rapid development of abstractive summarization systems. However, the formulation of the task is rather ambiguous, neither the linguistic nor the…

Computation and Language · Computer Science 2022-11-01 Yanzhu Guo , Chloé Clavel , Moussa Kamal Eddine , Michalis Vazirgiannis

Despite the recent progress in language generation models, their outputs may not always meet user expectations. In this work, we study whether informational feedback in natural language can be leveraged to improve generation quality and…

Computation and Language · Computer Science 2023-10-17 Yixin Liu , Budhaditya Deb , Milagro Teruel , Aaron Halfaker , Dragomir Radev , Ahmed H. Awadallah

Abstractive summarization models often generate factually inconsistent content particularly when the parametric knowledge of the model conflicts with the knowledge in the input document. In this paper, we analyze the robustness of…

Computation and Language · Computer Science 2024-02-26 Jongyoon Song , Nohil Park , Bongkyu Hwang , Jaewoong Yun , Seongho Joe , Youngjune L. Gwon , Sungroh Yoon

A key challenge for abstractive summarization is ensuring factual consistency of the generated summary with respect to the original document. For example, state-of-the-art models trained on existing datasets exhibit entity hallucination,…

Computation and Language · Computer Science 2021-02-19 Feng Nan , Ramesh Nallapati , Zhiguo Wang , Cicero Nogueira dos Santos , Henghui Zhu , Dejiao Zhang , Kathleen McKeown , Bing Xiang

Text summarization condenses a text to a shorter version while retaining the important informations. Abstractive summarization is a recent development that generates new phrases, rather than simply copying or rephrasing sentences within the…

Computation and Language · Computer Science 2018-02-06 André Cibils , Claudiu Musat , Andreea Hossman , Michael Baeriswyl

Despite significant progress, state-of-the-art abstractive summarization methods are still prone to hallucinate content inconsistent with the source document. In this paper, we propose Constrained Abstractive Summarization (CAS), a general…

Computation and Language · Computer Science 2021-12-17 Yuning Mao , Xiang Ren , Heng Ji , Jiawei Han

The amount of text data available online is increasing at a very fast pace hence text summarization has become essential. Most of the modern recommender and text classification systems require going through a huge amount of data. Manually…

Computation and Language · Computer Science 2021-08-03 Anushka Gupta , Diksha Chugh , Anjum , Rahul Katarya

Automatic summarization is the process of shortening a set of textual data computationally, to create a subset (a summary) that represents the most important pieces of information in the original text. Existing summarization methods can be…

Computation and Language · Computer Science 2022-04-21 Meng Cao

State-of-the-art summarization models still struggle to be factually consistent with the input text. A model-agnostic way to address this problem is post-editing the generated summaries. However, existing approaches typically fail to remove…

Computation and Language · Computer Science 2022-11-14 Alexander R. Fabbri , Prafulla Kumar Choubey , Jesse Vig , Chien-Sheng Wu , Caiming Xiong

Most studies on abstractive summarization report ROUGE scores between system and reference summaries. However, we have a concern about the truthfulness of generated summaries: whether all facts of a generated summary are mentioned in the…

Computation and Language · Computer Science 2020-05-06 Kazuki Matsumaru , Sho Takase , Naoaki Okazaki

Sentence summarization shortens given texts while maintaining core contents of the texts. Unsupervised approaches have been studied to summarize texts without human-written summaries. However, recent unsupervised models are extractive,…

Computation and Language · Computer Science 2022-12-22 Dongmin Hyun , Xiting Wang , Chanyoung Park , Xing Xie , Hwanjo Yu

Despite recent improvements in abstractive summarization, most current approaches generate summaries that are not factually consistent with the source document, severely restricting their trust and usage in real-world applications. Recent…

Computation and Language · Computer Science 2022-07-20 Leonardo F. R. Ribeiro , Mengwen Liu , Iryna Gurevych , Markus Dreyer , Mohit Bansal

It is well known that the standard likelihood training and approximate decoding objectives in neural text generation models lead to less human-like responses for open-ended tasks such as language modeling and story generation. In this paper…

Computation and Language · Computer Science 2020-05-05 Joshua Maynez , Shashi Narayan , Bernd Bohnet , Ryan McDonald

Abstractive text summarization aims to shorten long text documents into a human readable form that contains the most important facts from the original document. However, the level of actual abstraction as measured by novel phrases that do…

Computation and Language · Computer Science 2018-08-27 Wojciech Kryściński , Romain Paulus , Caiming Xiong , Richard Socher

We study the problem of generating abstractive summaries for opinionated text. We propose an attention-based neural network model that is able to absorb information from multiple text units to construct informative, concise, and fluent…

Computation and Language · Computer Science 2016-06-10 Lu Wang , Wang Ling

We propose an abstraction-based multi-document summarization framework that can construct new sentences by exploring more fine-grained syntactic units than sentences, namely, noun/verb phrases. Different from existing abstraction-based…

Computation and Language · Computer Science 2015-06-08 Lidong Bing , Piji Li , Yi Liao , Wai Lam , Weiwei Guo , Rebecca J. Passonneau

Abstractive text summarization is a highly difficult problem, and the sequence-to-sequence model has shown success in improving the performance on the task. However, the generated summaries are often inconsistent with the source content in…

Computation and Language · Computer Science 2018-05-11 Bingzhen Wei , Xuancheng Ren , Xu Sun , Yi Zhang , Xiaoyan Cai , Qi Su

Improving factual consistency of abstractive summarization has been a widely studied topic. However, most of the prior works on training factuality-aware models have ignored the negative effect it has on summary quality. We propose EFACTSUM…

Computation and Language · Computer Science 2023-05-25 Tanay Dixit , Fei Wang , Muhao Chen

While large language models (LLMs) have shown remarkable capabilities to generate coherent text, they suffer from the issue of hallucinations -- factually inaccurate statements. Among numerous approaches to tackle hallucinations, especially…

Computation and Language · Computer Science 2025-06-25 Juraj Vladika , Ihsan Soydemir , Florian Matthes