English
Related papers

Related papers: Conversational Document Prediction to Assist Custo…

200 papers

The increasing reliance on digital information necessitates advancements in conversational search systems, particularly in terms of information transparency. While prior research in conversational information-seeking has concentrated on…

Information Retrieval · Computer Science 2024-05-07 Weronika Łajewska , Damiano Spina , Johanne Trippas , Krisztian Balog

Queueing systems present many opportunities for applying machine-learning predictions, such as estimated service times, to improve system performance. This integration raises numerous open questions about how predictions can be effectively…

Artificial Intelligence · Computer Science 2025-03-11 Michael Mitzenmacher , Rana Shahout

The rapid progress of Large Language Models (LLMs) has given rise to a new category of autonomous AI systems, referred to as Deep Research (DR) agents. These agents are designed to tackle complex, multi-turn informational research tasks by…

Artificial Intelligence · Computer Science 2025-09-04 Yuxuan Huang , Yihang Chen , Haozheng Zhang , Kang Li , Huichi Zhou , Meng Fang , Linyi Yang , Xiaoguang Li , Lifeng Shang , Songcen Xu , Jianye Hao , Kun Shao , Jun Wang

Consistency is a long standing issue faced by dialogue models. In this paper, we frame the consistency of dialogue agents as natural language inference (NLI) and create a new natural language inference dataset called Dialogue NLI. We…

Computation and Language · Computer Science 2019-01-21 Sean Welleck , Jason Weston , Arthur Szlam , Kyunghyun Cho

Software Development (SD) is remarkably dynamic and is critically dependent on the knowledge acquired by the project's software developers as the project progresses. Software developers need to understand large amounts of information…

Software Engineering · Computer Science 2023-05-02 Glaucia Melo , Luis Fernando Lins , Paulo Alencar , Donald Cowan

Information retrieval (IR) systems need to constantly update their knowledge as target objects and user queries change over time. Due to the power-law nature of linguistic data, learning lexical concepts is a problem resisting standard…

Artificial Intelligence · Computer Science 2019-11-01 Jacopo Tagliabue , Reuben Cohn-Gordon

Recent developments in deep learning have led to a significant innovation in various classic and practical subjects, including speech recognition, computer vision, question answering, information retrieval and so on. In the context of…

Computation and Language · Computer Science 2019-11-01 Li-Phen Yen , Zhen-Yu Wu , Kuan-Yu Chen

Different people have different habits of describing their intents in conversations. Some people tend to deliberate their intents in several successive utterances, i.e., they use several consistent messages for readability instead of a long…

Computation and Language · Computer Science 2021-09-23 Zehao Lin , Shaobo Cui , Guodun Li , Xiaoming Kang , Feng Ji , Fenglin Li , Zhongzhou Zhao , Haiqing Chen , Yin Zhang

Modern day applications, especially information retrieval webapps that involve "search" as their use cases are gradually moving towards "answering" modules. Conversational chatbots which have been proved to be more engaging to users, use…

Information Retrieval · Computer Science 2022-10-20 Mohammed Hammad

Large Language Models (LLMs) are being increasingly employed in data science for tasks like data preprocessing and analytics. However, data scientists encounter substantial obstacles when conversing with LLM-powered chatbots and acting on…

Human-Computer Interaction · Computer Science 2023-10-26 Bhavya Chopra , Ananya Singha , Anna Fariha , Sumit Gulwani , Chris Parnin , Ashish Tiwari , Austin Z. Henley

Artificial intelligence and natural language processing (NLP) are increasingly being used in customer service to interact with users and answer their questions. The goal of this systematic review is to examine existing research on the use…

Computation and Language · Computer Science 2022-12-20 Malak Mashaabi , Areej Alotaibi , Hala Qudaih , Raghad Alnashwan , Hend Al-Khalifa

We investigate the task of modeling open-domain, multi-turn, unstructured, multi-participant, conversational dialogue. We specifically study the effect of incorporating different elements of the conversation. Unlike previous efforts, which…

Computation and Language · Computer Science 2016-06-02 Rami Al-Rfou , Marc Pickett , Javier Snaider , Yun-hsuan Sung , Brian Strope , Ray Kurzweil

Clinical decision support systems (CDSS) are widely used to assist with medical decision making. However, CDSS typically require manually curated rules and other data which are difficult to maintain and keep up-to-date. Recent systems…

Human-Computer Interaction · Computer Science 2020-11-20 Zhuochen Jin , Jingshun Yang , Shuyuan Cui , David Gotz , Jimeng Sun , Nan Cao

The field of conversational information seeking, which is rapidly gaining interest in both academia and industry, is changing how we interact with search engines through natural language interactions. Existing datasets and methods are…

Information Retrieval · Computer Science 2024-05-13 Chris Samarinas , Hamed Zamani

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

Understanding and characterizing how people interact in information-seeking conversations is crucial in developing conversational search systems. In this paper, we introduce a new dataset designed for this purpose and use it to analyze…

Information Retrieval · Computer Science 2018-04-25 Chen Qu , Liu Yang , W. Bruce Croft , Johanne R. Trippas , Yongfeng Zhang , Minghui Qiu

AI enabled chat bots have recently been put to use to answer customer service queries, however it is a common feedback of users that bots lack a personal touch and are often unable to understand the real intent of the user's question. To…

Accurate and robust trajectory prediction of neighboring agents is critical for autonomous vehicles traversing in complex scenes. Most methods proposed in recent years are deep learning-based due to their strength in encoding complex…

Robotics · Computer Science 2023-03-27 Yujun Jiao , Mingze Miao , Zhishuai Yin , Chunyuan Lei , Xu Zhu , Linzhen Nie , Bo Tao

Searching for and making decisions about information is becoming increasingly difficult as the amount of information and number of choices increases. Recommendation systems help users find items of interest of a particular type, such as…

Information Retrieval · Computer Science 2011-07-04 M. H. Goker , P. Langley , C. A. Thompson

Longitudinal Dialogues (LD) are the most challenging type of conversation for human-machine dialogue systems. LDs include the recollections of events, personal thoughts, and emotions specific to each individual in a sparse sequence of…

Computation and Language · Computer Science 2023-11-01 Seyed Mahed Mousavi , Simone Caldarella , Giuseppe Riccardi