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While digital assistants are increasingly used to help with various productivity tasks, less attention has been paid to employing them in the domain of business documents. To build an agent that can handle users' information needs in this…

Human-Computer Interaction · Computer Science 2022-09-09 Farnaz Jahanbakhsh , Elnaz Nouri , Robert Sim , Ryen W. White , Adam Fourney

Conversational Information Retrieval (CIR) is an emerging field of Information Retrieval (IR) at the intersection of interactive IR and dialogue systems for open domain information needs. In order to optimize these interactions and enhance…

Information Retrieval · Computer Science 2022-01-11 Pierre Erbacher , Laure Soulier , Ludovic Denoyer

A conversational information retrieval (CIR) system is an information retrieval (IR) system with a conversational interface which allows users to interact with the system to seek information via multi-turn conversations of natural language,…

Information Retrieval · Computer Science 2022-01-17 Jianfeng Gao , Chenyan Xiong , Paul Bennett , Nick Craswell

The role of conversational assistants has become more prevalent in helping people increase their productivity. Document-centered assistance, for example to help an individual quickly review a document, has seen less significant progress,…

Computation and Language · Computer Science 2020-02-04 Maartje ter Hoeve , Robert Sim , Elnaz Nouri , Adam Fourney , Maarten de Rijke , Ryen W. White

The advent of Large Language Models (LLMs) heralds a pivotal shift in online user interactions with information. Traditional Information Retrieval (IR) systems primarily relied on query-document matching, whereas LLMs excel in comprehending…

Information Retrieval · Computer Science 2023-11-22 Samira Ghodratnama , Mehrdad Zakershahrak

Many users communicate with chatbots and AI assistants in order to help them with various tasks. A key component of the assistant is the ability to understand and answer a user's natural language questions for question-answering (QA).…

Computation and Language · Computer Science 2020-06-08 Anthony Colas , Trung Bui , Franck Dernoncourt , Moumita Sinha , Doo Soon Kim

This study contributes to the literature by considering the difference in vocabulary used to express document content and information needs. Users are integrated into all research phases in order to provide them with relevant information…

Information Retrieval · Computer Science 2024-05-28 Minyar Sassi Hidri

Conversational search is an approach to information retrieval (IR), where users engage in a dialogue with an agent in order to satisfy their information needs. Previous conceptual work described properties and actions a good agent should…

Computation and Language · Computer Science 2019-12-11 Gustavo Penha , Alexandru Balan , Claudia Hauff

Any organization needs to improve their products, services, and processes. In this context, engaging with customers and understanding their journey is essential. Organizations have leveraged various techniques and technologies to support…

Computation and Language · Computer Science 2022-12-08 Sahar Moradizeyveh

Information Retrieval (IR) aims at retrieving documents that are most relevant to a query provided by a user. Traditional techniques rely mostly on syntactic methods. In some cases, however, links at a deeper semantic level must be…

Artificial Intelligence · Computer Science 2020-02-19 Marcello Balduccini , Emily LeBlanc

Conversational recommendation systems (CRS) aim to recommend suitable items to users through natural language conversation. However, most CRS approaches do not effectively utilize the signal provided by these conversations. They rely…

Computation and Language · Computer Science 2023-05-24 Raghav Gupta , Renat Aksitov , Samrat Phatale , Simral Chaudhary , Harrison Lee , Abhinav Rastogi

This letter proposes two novel proactive cooperative caching approaches using deep learning (DL) to predict users' content demand in a mobile edge caching network. In the first approach, a (central) content server takes responsibilities to…

Networking and Internet Architecture · Computer Science 2018-12-14 Yuris Mulya Saputra , Dinh Thai Hoang , Diep N. Nguyen , Eryk Dutkiewicz , Dusit Niyato , Dong In Kim

In recent years, the emerging topics of recommender systems that take advantage of natural language processing techniques have attracted much attention, and one of their applications is the Conversational Recommender System (CRS). Unlike…

We will demonstrate a conversational products recommendation agent. This system shows how we combine research in personalized recommendation systems with research in dialogue systems to build a virtual sales agent. Based on new deep…

Computation and Language · Computer Science 2016-10-06 Yueming Sun , Yi Zhang , Yunfei Chen , Roger Jin

Efficient patient-doctor interaction is among the key factors for a successful disease diagnosis. During the conversation, the doctor could query complementary diagnostic information, such as the patient's symptoms, previous surgery, and…

Computation and Language · Computer Science 2024-10-08 Xueshen Li , Xinlong Hou , Nirupama Ravi , Ziyi Huang , Yu Gan

Large Language Models (LLMs) have become a popular interface for human-AI interaction, supporting information seeking and task assistance through natural, multi-turn dialogue. To respond to users within multi-turn dialogues, the…

Computation and Language · Computer Science 2026-04-16 Fengran Mo , Yifan Gao , Sha Li , Hansi Zeng , Xin Liu , Zhaoxuan Tan , Xian Li , Jianshu Chen , Dakuo Wang , Meng Jiang

This paper introduces Doc2Bot, a novel dataset for building machines that help users seek information via conversations. This is of particular interest for companies and organizations that own a large number of manuals or instruction books.…

Computation and Language · Computer Science 2022-11-22 Haomin Fu , Yeqin Zhang , Haiyang Yu , Jian Sun , Fei Huang , Luo Si , Yongbin Li , Cam-Tu Nguyen

Neural networks with deep architectures have demonstrated significant performance improvements in computer vision, speech recognition, and natural language processing. The challenges in information retrieval (IR), however, are different…

Information Retrieval · Computer Science 2021-03-23 Bhaskar Mitra

Conversational interfaces that allow for intuitive and comprehensive access to digitally stored information remain an ambitious goal. In this thesis, we lay foundations for designing conversational search systems by analyzing the…

Information Retrieval · Computer Science 2019-12-17 Svitlana Vakulenko

Intelligent communication is gradually considered as the mainstream direction in future wireless communications. As a major branch of machine learning, deep learning (DL) has been applied in physical layer communications and has…

Information Theory · Computer Science 2019-02-26 Hengtao He , Shi Jin , Chao-Kai Wen , Feifei Gao , Geoffrey Ye Li , Zongben Xu
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