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Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of modern user experiences is the integration of chatbots or…

Chatbots such as GPT-4 and ChatGPT are now serving millions of users. Despite their widespread use, there remains a lack of public datasets showcasing how these tools are used by a population of users in practice. To bridge this gap, we…

Computation and Language · Computer Science 2024-05-03 Wenting Zhao , Xiang Ren , Jack Hessel , Claire Cardie , Yejin Choi , Yuntian Deng

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra

Building dialogue systems that naturally converse with humans is being an attractive and an active research domain. Multiple systems are being designed everyday and several datasets are being available. For this reason, it is being hard to…

Computation and Language · Computer Science 2019-07-31 Basma El Amel Boussaha , Nicolas Hernandez , Christine Jacquin , Emmanuel Morin

Learning from free-text human feedback is essential for dialog systems, but annotated data is scarce and usually covers only a small fraction of error types known in conversational AI. Instead of collecting and annotating new datasets from…

Computation and Language · Computer Science 2023-10-25 Dominic Petrak , Nafise Sadat Moosavi , Ye Tian , Nikolai Rozanov , Iryna Gurevych

Chatbot is a technology that is used to mimic human behavior using natural language. There are different types of Chatbot that can be used as conversational agent in various business domains in order to increase the customer service and…

Computation and Language · Computer Science 2020-07-09 Nazakat Ali

The rise of big data has amplified the need for efficient, user-friendly automated machine learning (AutoML) tools. However, the intricacy of understanding domain-specific data and defining prediction tasks necessitates human intervention…

Computation and Language · Computer Science 2023-05-24 Md Mahadi Hassan , Alex Knipper , Shubhra Kanti Karmaker Santu

Despite the multi-turn open-domain dialogue systems have attracted more and more attention and made great progress, the existing dialogue systems are still very boring. Nearly all the existing dialogue models only provide a response when…

Computation and Language · Computer Science 2019-12-23 Tian Lan , Xianling Mao , Heyan Huang , Wei Wei

The rapid advancements in Large Language Models (LLMs) have revolutionized natural language processing, with GPTs, customized versions of ChatGPT available on the GPT Store, emerging as a prominent technology for specific domains and tasks.…

Software Engineering · Computer Science 2024-05-27 Xinyi Hou , Yanjie Zhao , Shenao Wang , Haoyu Wang

This paper propose to combine pretrained language models with the modular dialogue paradigm for open-domain dialogue modeling. Our method, semantic-enhanced finetuning, instantiates conversation understanding, planning, and response…

Computation and Language · Computer Science 2022-05-25 Yinhe Zheng , Yida Wang , Pei Ke , Zhenyu Yang , Minlie Huang

Long-term, open-domain dialogue capabilities are essential for chatbots aiming to recall past interactions and demonstrate emotional intelligence (EI). Yet, most existing research relies on synthetic, LLM-generated data, leaving open…

Computation and Language · Computer Science 2025-02-20 Dong-Ho Lee , Adyasha Maharana , Jay Pujara , Xiang Ren , Francesco Barbieri

Chit-chat models are known to have several problems: they lack specificity, do not display a consistent personality and are often not very captivating. In this work we present the task of making chit-chat more engaging by conditioning on…

Artificial Intelligence · Computer Science 2018-09-27 Saizheng Zhang , Emily Dinan , Jack Urbanek , Arthur Szlam , Douwe Kiela , Jason Weston

In the era of digital transformation, customer service is of paramount importance to the success of organizations, and to meet the growing demand for immediate responses and personalized assistance 24 hours a day, chatbots have become a…

Computation and Language · Computer Science 2023-10-18 Valderrama Jonatan , Aguilar-Alonso Igor

Dialogue assessment plays a critical role in the development of open-domain dialogue systems. Existing work are uncapable of providing an end-to-end and human-epistemic assessment dataset, while they only provide sub-metrics like coherence…

Computation and Language · Computer Science 2023-10-26 Yukun Zhao , Lingyong Yan , Weiwei Sun , Chong Meng , Shuaiqiang Wang , Zhicong Cheng , Zhaochun Ren , Dawei Yin

Social chatbots, also known as chit-chat chatbots, evolve rapidly with large pretrained language models. Despite the huge progress, privacy concerns have arisen recently: training data of large language models can be extracted via model…

Computation and Language · Computer Science 2022-05-23 Haoran Li , Yangqiu Song , Lixin Fan

To facilitate the research on intelligent and human-like chatbots with multi-modal context, we introduce a new video-based multi-modal dialogue dataset, called TikTalk. We collect 38K videos from a popular video-sharing platform, along with…

Computation and Language · Computer Science 2023-09-11 Hongpeng Lin , Ludan Ruan , Wenke Xia , Peiyu Liu , Jingyuan Wen , Yixin Xu , Di Hu , Ruihua Song , Wayne Xin Zhao , Qin Jin , Zhiwu Lu

The use of natural language interfaces in the field of human-computer interaction is undergoing intense study through dedicated scientific and industrial research. The latest contributions in the field, including deep learning approaches…

Computation and Language · Computer Science 2024-02-07 Quim Motger , Xavier Franch , Jordi Marco

In our work, we present the first-of-its-kind open-source web-based tool which is able to demonstrate the impacts of a user's speech act during discourse with conversational agents, which leverages open-source large language models. With…

Computation and Language · Computer Science 2025-02-21 Godfrey I

Large language models (LLMs) have significantly advanced Natural Language Processing (NLP) tasks in recent years. However, their universal nature poses limitations in scenarios requiring personalized responses, such as recommendation…

Computation and Language · Computer Science 2024-11-08 Stanisław Woźniak , Bartłomiej Koptyra , Arkadiusz Janz , Przemysław Kazienko , Jan Kocoń

While valuable datasets such as PersonaChat provide a foundation for training persona-grounded dialogue agents, they lack diversity in conversational and narrative settings, primarily existing in the "real" world. To develop dialogue agents…

Computation and Language · Computer Science 2024-01-15 Alexandra DeLucia , Mengjie Zhao , Yoshinori Maeda , Makoto Yoda , Keiichi Yamada , Hiromi Wakaki
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