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Large Language Models (LLMs), which simulate human users, are frequently employed to evaluate chatbots in applications such as tutoring and customer service. Effective evaluation necessitates a high degree of human-like diversity within…

Computation and Language · Computer Science 2024-09-04 Xiaoyu Lin , Xinkai Yu , Ankit Aich , Salvatore Giorgi , Lyle Ungar

Pornographic content occurring in human-machine interaction dialogues can cause severe side effects for users in open-domain dialogue systems. However, research on detecting pornographic language within human-machine interaction dialogues…

Computation and Language · Computer Science 2024-03-21 Huachuan Qiu , Shuai Zhang , Hongliang He , Anqi Li , Zhenzhong Lan

Dialogue safety problems severely limit the real-world deployment of neural conversational models and have attracted great research interests recently. However, dialogue safety problems remain under-defined and the corresponding dataset is…

Computation and Language · Computer Science 2022-04-05 Hao Sun , Guangxuan Xu , Jiawen Deng , Jiale Cheng , Chujie Zheng , Hao Zhou , Nanyun Peng , Xiaoyan Zhu , Minlie Huang

AI chatbots have made vast strides in technology improvement in recent years and are already operational in many industries. Advanced Natural Language Processing techniques, based on deep networks, efficiently process user requests to carry…

Computation and Language · Computer Science 2021-05-17 Nathan Dolbir , Triyasha Dastidar , Kaushik Roy

In recent years, chatbots have gained widespread adoption thanks to their ability to assist users at any time and across diverse domains. However, the lack of large-scale curated datasets limits research on their quality and reliability.…

Software Engineering · Computer Science 2026-01-28 Elena Masserini , Diego Clerissi , Daniela Micucci , Leonardo Mariani

Knowing how to end and resume conversations over time is a natural part of communication, allowing for discussions to span weeks, months, or years. The duration of gaps between conversations dictates which topics are relevant and which…

Computation and Language · Computer Science 2023-10-25 Qiang Zhang , Jason Naradowsky , Yusuke Miyao

This study investigates the capacity of Large Language Models (LLMs) to infer the Big Five personality traits from free-form user interactions. The results demonstrate that a chatbot powered by GPT-4 can infer personality with moderate…

Human-Computer Interaction · Computer Science 2024-05-24 Heinrich Peters , Moran Cerf , Sandra C. Matz

Tabular data is the most common format to publish and exchange structured data online. A clear example is the growing number of open data portals published by public administrations. However, exploitation of these data sources is currently…

Computation and Language · Computer Science 2024-08-07 Marcos Gomez-Vazquez , Jordi Cabot , Robert Clarisó

Existing datasets for audio understanding primarily focus on single-turn interactions (i.e. audio captioning, audio question answering) for describing audio in natural language, thus limiting understanding audio via interactive dialogue. To…

Computation and Language · Computer Science 2024-04-12 Arushi Goel , Zhifeng Kong , Rafael Valle , Bryan Catanzaro

Recent advancements in dialogue generation have broadened the scope of human-bot interactions, enabling not only contextually appropriate responses but also the analysis of human affect and sensitivity. While prior work has suggested that…

Computation and Language · Computer Science 2025-07-16 Ikumi Numaya , Shoji Moriya , Shiki Sato , Reina Akama , Jun Suzuki

We present GLM-Dialog, a large-scale language model (LLM) with 10B parameters capable of knowledge-grounded conversation in Chinese using a search engine to access the Internet knowledge. GLM-Dialog offers a series of applicable techniques…

Computation and Language · Computer Science 2023-03-01 Jing Zhang , Xiaokang Zhang , Daniel Zhang-Li , Jifan Yu , Zijun Yao , Zeyao Ma , Yiqi Xu , Haohua Wang , Xiaohan Zhang , Nianyi Lin , Sunrui Lu , Juanzi Li , Jie Tang

Building open-domain conversational systems (or chatbots) that produce convincing responses is a recognized challenge. Recent state-of-the-art (SoTA) transformer-based models for the generation of natural language dialogue have demonstrated…

Computation and Language · Computer Science 2022-02-15 Tosin Adewumi , Rickard Brännvall , Nosheen Abid , Maryam Pahlavan , Sana Sabah Sabry , Foteini Liwicki , Marcus Liwicki

This is a speculative essay on interface design and artificial intelligence. Recently there has been a surge of attention to chatbots based on large language models, including widely reported unsavory interactions. We contend that part of…

Human-Computer Interaction · Computer Science 2023-05-05 Fernanda Viégas , Martin Wattenberg

Existing personalized dialogue models use human designed persona descriptions to improve dialogue consistency. Collecting such descriptions from existing dialogues is expensive and requires hand-crafted feature designs. In this paper, we…

Computation and Language · Computer Science 2019-05-27 Zhaojiang Lin , Andrea Madotto , Chien-Sheng Wu , Pascale Fung

Collecting data for training dialog systems can be extremely expensive due to the involvement of human participants and need for extensive annotation. Especially in document-grounded dialog systems, human experts need to carefully read the…

Computation and Language · Computer Science 2021-12-16 Qingyang Wu , Song Feng , Derek Chen , Sachindra Joshi , Luis A. Lastras , Zhou Yu

The dynamics of human-AI communication have been reshaped by language models such as ChatGPT. However, extant research has primarily focused on dyadic communication, leaving much to be explored regarding the dynamics of human-AI…

Human-Computer Interaction · Computer Science 2024-07-01 Sion Yoon , Tae Eun Kim , Yoo Jung Oh

Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs)…

In collaboration with Postpartum Support International (PSI), a non-profit organization dedicated to supporting caregivers with postpartum mood and anxiety disorders, we developed three chatbots to provide context-specific empathetic…

Computation and Language · Computer Science 2023-08-16 Xuewen Yao , Miriam Mikhelson , S. Craig Watkins , Eunsol Choi , Edison Thomaz , Kaya de Barbaro

Traditional applications of natural language processing (NLP) in healthcare have predominantly focused on patient-centered services, enhancing patient interactions and care delivery, such as through medical dialogue systems. However, the…

Computation and Language · Computer Science 2024-06-11 Hengguan Huang , Songtao Wang , Hongfu Liu , Hao Wang , Ye Wang

Sharing ideas through communication with peers is the primary mode of human interaction. Consequently, extensive research has been conducted in the area of conversational AI, leading to an increase in the availability and diversity of…

Computation and Language · Computer Science 2024-05-24 Shivani Kumar , Sumit Bhatia , Milan Aggarwal , Tanmoy Chakraborty
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