Related papers: Effective Voice: Beyond Exit and Affect in Online …
Online deliberation may provide a more cost-effective and/or less inhibiting environment for public participation than face to face (F2F). But do online methods bias participation toward certain individuals or groups? We compare F2F versus…
Understanding social interaction within groups is key to analyzing online communities. Most current work focuses on structural properties: who talks to whom, and how such interactions form larger network structures. The interactions…
In the era of social media, people frequently share their own opinions online on various issues and also in the way, get exposed to others' opinions. Be it for selective exposure of news feed recommendation algorithms or our own inclination…
Public debates are a common platform for presenting and juxtaposing diverging views on important issues. In this work we propose a methodology for tracking how ideas flow between participants throughout a debate. We use this approach in a…
Belief perseverance is the widely documented tendency of holding to a belief, even in the presence of contradicting evidence. In online environments, this tendency leads to heated arguments with users ``blocking'' each other. Introducing…
E-participation platforms are an important asset for governments in increasing trust and fostering democratic societies. By engaging public and private institutions and individuals, policymakers can make informed and inclusive decisions.…
Recent years have seen an explosion in the availability of Voice User Interfaces. However, user surveys suggest that there are issues with respect to usability, and it has been hypothesised that contemporary voice-enabled systems are…
E-communities, social groups interacting online, have recently become an object of interdisciplinary research. As with face-to-face meetings, Internet exchanges may not only include factual information but also emotional information - how…
With the art and practice of government policy-making, public work, and citizen participation, many governments adopt information and communication technologies (ICT) as a vehicle to facilitate their relationship with citizens. This…
Manipulative design in user interfaces (conceptualized as dark patterns) has emerged as a significant impediment to the ethical design of technology and a threat to user agency and freedom of choice. While previous research focused on…
This paper investigates the communication styles and structures of Twitter (X) communities within the vaccination context. While mainstream research primarily focuses on the echo-chamber phenomenon, wherein certain ideas are reinforced and…
Voice is a natural mode of expression offered by modern computer-based systems. Qualitative perspectives on voice-based user experiences (voice UX) offer rich descriptions of complex interactions that numbers alone cannot fully represent.…
Americans spend about a third of their time online, with many participating in online conversations on social and political issues. We hypothesize that social media arguments on such issues may be more engaging and persuasive than…
Anonymity is a powerful component of many participatory media platforms that can afford people greater freedom of expression and protection from external coercion and interference. However, it can be difficult to effectively implement on…
Online discussion platforms are a vital part of the public discourse in a deliberative democracy. However, how to interpret the outcomes of the discussions on these platforms is often unclear. In this paper, we propose a novel and…
The advent of the digital era provided a fertile ground for the development of virtual societies, complex systems influencing real-world dynamics. Understanding online human behavior and its relevance beyond the digital boundaries is still…
Picture a community torn over a proposed zoning law. Some are angry, others defensive, and misunderstandings abound. On social media, they broadcast insults at one another; every nuanced perspective is reduced to a viral soundbite. Yet,…
There appears to be a dilemma between the freedom of expression and protection from the adverse effects of uncivil political expression online. While previous studies have revealed various factors that affect attitudes toward freedom of…
A rapidly increasing amount of human conversation occurs online. But divisiveness and conflict can fester in text-based interactions on social media platforms, in messaging apps, and on other digital forums. Such toxicity increases…
Employee voice and workplace democracy have a positive impact on employee wellbeing and the performance of organizations. In this paper, we conducted interviews with employees to identify facilitators and inhibitors for the voice within the…