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Building an intelligent dialogue system with the ability to select a proper response according to a multi-turn context is a great challenging task. Existing studies focus on building a context-response matching model with various neural…

Computation and Language · Computer Science 2020-09-15 Ruijian Xu , Chongyang Tao , Daxin Jiang , Xueliang Zhao , Dongyan Zhao , Rui Yan

Existing open-domain dialogue generation models are usually trained to mimic the gold response in the training set using cross-entropy loss on the vocabulary. However, a good response does not need to resemble the gold response, since there…

Computation and Language · Computer Science 2020-10-06 Wei-Jen Ko , Avik Ray , Yilin Shen , Hongxia Jin

Short feedback responses, such as backchannels, play an important role in spoken dialogue. So far, most of the modeling of feedback responses has focused on their timing, often neglecting how their lexical and prosodic form influence their…

Computation and Language · Computer Science 2024-09-25 Livia Qian , Gabriel Skantze

A well-designed interactive human-like dialogue system is expected to take actions (e.g. smiling) and respond in a pattern similar to humans. However, due to the limitation of single-modality (only speech) or small volume of currently…

Human-Computer Interaction · Computer Science 2022-12-13 Zhiling Luo , Qiankun Shi , Sha Zhao , Wei Zhou , Haiqing Chen , Yuankai Ma , Haitao Leng

Previous studies showed that replying to a user review usually has a positive effect on the rating that is given by the user to the app. For example, Hassan et al. found that responding to a review increases the chances of a user updating…

Software Engineering · Computer Science 2020-02-11 Cuiyun Gao , Jichuan Zeng , Xin Xia , David Lo , Michael R. Lyu , Irwin King

Large Language Models (LLMs) demonstrate significant persuasive capabilities in one-on-one interactions, but their influence within social networks, where interconnected users and complex opinion dynamics pose unique challenges, remains…

Machine Learning · Computer Science 2025-06-13 Erica Coppolillo , Federico Cinus , Marco Minici , Francesco Bonchi , Giuseppe Manco

Studying and building datasets for dialogue tasks is both expensive and time-consuming due to the need to recruit, train, and collect data from study participants. In response, much recent work has sought to use large language models (LLMs)…

In a human-machine dialog scenario, deciding the appropriate time for the machine to take the turn is an open research problem. In contrast, humans engaged in conversations are able to timely decide when to interrupt the speaker for…

Computation and Language · Computer Science 2019-07-12 Andrei C. Coman , Koichiro Yoshino , Yukitoshi Murase , Satoshi Nakamura , Giuseppe Riccardi

Dialogue engines that incorporate different types of agents to converse with humans are popular. However, conversations are dynamic in the sense that a selected response will change the conversation on-the-fly, influencing the subsequent…

Computation and Language · Computer Science 2020-05-08 Asir Saeed , Khai Mai , Pham Minh , Nguyen Tuan Duc , Danushka Bollegala

As a natural language assistant, ChatGPT is capable of performing various tasks, including but not limited to article generation, code completion, and data analysis. Furthermore, ChatGPT has consistently demonstrated a remarkable level of…

Computation and Language · Computer Science 2023-03-15 Yunjie Ji , Yan Gong , Yiping Peng , Chao Ni , Peiyan Sun , Dongyu Pan , Baochang Ma , Xiangang Li

We present PolyResponse, a conversational search engine that supports task-oriented dialogue. It is a retrieval-based approach that bypasses the complex multi-component design of traditional task-oriented dialogue systems and the use of…

Recent progress on large language models (LLMs) has enabled dialogue agents to generate highly naturalistic and plausible text. However, current LLM language generation focuses on responding accurately to questions and requests with a…

Machine Learning · Computer Science 2024-11-11 Joey Hong , Jessica Lin , Anca Dragan , Sergey Levine

Neural dialogue models, despite their successes, still suffer from lack of relevance, diversity, and in many cases coherence in their generated responses. These issues can attributed to reasons including (1) short-range model architectures…

Computation and Language · Computer Science 2019-09-06 Oluwatobi Olabiyi , Erik T. Mueller

AI-driven medical history-taking is an important component in symptom checking, automated patient intake, triage, and other AI virtual care applications. As history-taking is extremely varied, machine learning models require a significant…

Computation and Language · Computer Science 2023-04-05 Jian Zhu , Ilya Valmianski , Anitha Kannan

Aligning large language models (LLMs) to human preferences is a crucial step in building helpful and safe AI tools, which usually involve training on supervised datasets. Popular algorithms such as Direct Preference Optimization (DPO) rely…

Computation and Language · Computer Science 2025-06-05 Honggen Zhang , Xufeng Zhao , Igor Molybog , June Zhang

Recent research shows that humans are heavily influenced by online social interactions: We are more likely to perform actions which, in the past, have led to positive social feedback. We introduce a quantitative model of behavior changes in…

Social and Information Networks · Computer Science 2014-07-01 Sanmay Das , Allen Lavoie

Response diversity has become an important criterion for evaluating the quality of open-domain dialogue generation models. However, current evaluation metrics for response diversity often fail to capture the semantic diversity of generated…

Computation and Language · Computer Science 2022-10-25 Seungju Han , Beomsu Kim , Buru Chang

Grounding conversations in existing passages, known as Retrieval-Augmented Generation (RAG), is an important aspect of Chat-Based Assistants powered by Large Language Models (LLMs) to ensure they are faithful and don't provide…

Human-Computer Interaction · Computer Science 2025-10-15 Sara Rosenthal , Maeda Hanafi , Yannis Katsis , Lucian Popa , Marina Danilevsky

Aligning large language models (LLMs) with human intentions has become a critical task for safely deploying models in real-world systems. While existing alignment approaches have seen empirical success, theoretically understanding how these…

Machine Learning · Computer Science 2024-08-08 Shawn Im , Yixuan Li