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Text representation models are prone to exhibit a range of societal biases, reflecting the non-controlled and biased nature of the underlying pretraining data, which consequently leads to severe ethical issues and even bias amplification.…

Computation and Language · Computer Science 2021-06-08 Soumya Barikeri , Anne Lauscher , Ivan Vulić , Goran Glavaš

Learning from human feedback has become a pivot technique in aligning large language models (LLMs) with human preferences. However, acquiring vast and premium human feedback is bottlenecked by time, labor, and human capability, resulting in…

Computation and Language · Computer Science 2024-07-17 Ganqu Cui , Lifan Yuan , Ning Ding , Guanming Yao , Bingxiang He , Wei Zhu , Yuan Ni , Guotong Xie , Ruobing Xie , Yankai Lin , Zhiyuan Liu , Maosong Sun

Open-domain human-computer conversation has attracted much attention in the field of NLP. Contrary to rule- or template-based domain-specific dialog systems, open-domain conversation usually requires data-driven approaches, which can be…

Computation and Language · Computer Science 2016-10-25 Yiping Song , Rui Yan , Xiang Li , Dongyan Zhao , Ming Zhang

Human feedback is crucial in the interactions between humans and Large Language Models (LLMs). However, existing research primarily focuses on benchmarking LLMs in single-turn dialogues. Even in benchmarks designed for multi-turn dialogues,…

Computation and Language · Computer Science 2025-02-18 Youquan Li , Miao Zheng , Fan Yang , Guosheng Dong , Bin Cui , Weipeng Chen , Zenan Zhou , Wentao Zhang

The growing number of generative AI-based dialogue systems has made their evaluation a crucial challenge. This paper presents our contribution to this important problem through the Dialogue System Technology Challenge (DSTC-12, Track 1),…

There is an increasing focus on model-based dialog evaluation metrics such as ADEM, RUBER, and the more recent BERT-based metrics. These models aim to assign a high score to all relevant responses and a low score to all irrelevant…

Computation and Language · Computer Science 2020-09-25 Ananya B. Sai , Akash Kumar Mohankumar , Siddhartha Arora , Mitesh M. Khapra

This paper introduces a simple yet effective data-centric approach for the task of improving persona-conditioned dialogue agents. Prior model-centric approaches unquestioningly depend on the raw crowdsourced benchmark datasets such as…

Computation and Language · Computer Science 2022-02-17 Minju Kim , Beong-woo Kwak , Youngwook Kim , Hong-in Lee , Seung-won Hwang , Jinyoung Yeo

Accurate automatic evaluation metrics for open-domain dialogs are in high demand. Existing model-based metrics for system response evaluation are trained on human annotated data, which is cumbersome to collect. In this work, we propose to…

Computation and Language · Computer Science 2022-03-29 Sarik Ghazarian , Behnam Hedayatnia , Alexandros Papangelis , Yang Liu , Dilek Hakkani-Tur

As dialogue systems and chatbots increasingly integrate into everyday interactions, the need for efficient and accurate evaluation methods becomes paramount. This study explores the comparative performance of human and AI assessments across…

Computation and Language · Computer Science 2024-09-11 Ike Ebubechukwu , Johane Takeuchi , Antonello Ceravola , Frank Joublin

Much of NLP research has focused on crowdsourced static datasets and the supervised learning paradigm of training once and then evaluating test performance. As argued in de Vries et al. (2020), crowdsourced data has the issues of lack of…

Artificial Intelligence · Computer Science 2020-08-20 Kurt Shuster , Jack Urbanek , Emily Dinan , Arthur Szlam , Jason Weston

Large language models (LLMs) have been shown to be proficient in correctly answering questions in the context of online discourse. However, the study of using LLMs to model human-like answers to fact-driven social media questions is still…

Computation and Language · Computer Science 2024-04-02 Parker Seegmiller , Joseph Gatto , Omar Sharif , Madhusudan Basak , Sarah Masud Preum

Effective evaluation methods remain a significant challenge for research on open-domain conversational dialogue systems. Explicit satisfaction ratings can be elicited from users, but users often do not provide ratings when asked, and those…

Computation and Language · Computer Science 2023-02-01 Cat P. Le , Luke Dai , Michael Johnston , Yang Liu , Marilyn Walker , Reza Ghanadan

Automatic dialogue response evaluator has been proposed as an alternative to automated metrics and human evaluation. However, existing automatic evaluators achieve only moderate correlation with human judgement and they are not robust. In…

Computation and Language · Computer Science 2020-04-27 Tianyu Zhao , Divesh Lala , Tatsuya Kawahara

As large language models (LLMs) increasingly permeate daily lives, there is a growing demand for real-time interactions that mirror human conversations. Traditional turn-based chat systems driven by LLMs prevent users from verbally…

Computation and Language · Computer Science 2026-01-14 Xinrong Zhang , Yingfa Chen , Shengding Hu , Xu Han , Zihang Xu , Yuanwei Xu , Weilin Zhao , Maosong Sun , Zhiyuan Liu

Recent progress in deep learning has continuously improved the accuracy of dialogue response selection. In particular, sophisticated neural network architectures are leveraged to capture the rich interactions between dialogue context and…

Computation and Language · Computer Science 2022-04-26 Tian Lan , Deng Cai , Yan Wang , Yixuan Su , Heyan Huang , Xian-Ling Mao

Evaluation of open-domain dialogue systems is highly challenging and development of better techniques is highlighted time and again as desperately needed. Despite substantial efforts to carry out reliable live evaluation of systems in…

Computation and Language · Computer Science 2022-03-14 Tianbo Ji , Yvette Graham , Gareth J. F. Jones , Chenyang Lyu , Qun Liu

The aim of this paper is to mitigate the shortcomings of automatic evaluation of open-domain dialog systems through multi-reference evaluation. Existing metrics have been shown to correlate poorly with human judgement, particularly in…

Computation and Language · Computer Science 2019-09-10 Prakhar Gupta , Shikib Mehri , Tiancheng Zhao , Amy Pavel , Maxine Eskenazi , Jeffrey P. Bigham

We present the first human-annotated dialogue-based relation extraction (RE) dataset DialogRE, aiming to support the prediction of relation(s) between two arguments that appear in a dialogue. We further offer DialogRE as a platform for…

Computation and Language · Computer Science 2020-04-20 Dian Yu , Kai Sun , Claire Cardie , Dong Yu

Scientific talks are a growing medium for disseminating research, and automatically identifying relevant literature that grounds or enriches a talk would be highly valuable for researchers and students alike. We introduce Reference…

Computation and Language · Computer Science 2025-10-29 Frederik Broy , Maike Züfle , Jan Niehues

We propose a novel method for selecting coherent and diverse responses for a given dialogue context. The proposed method re-ranks response candidates generated from conversational models by using event causality relations between events in…

Computation and Language · Computer Science 2019-06-25 Shohei Tanaka , Koichiro Yoshino , Katsuhito Sudoh , Satoshi Nakamura