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Large language models (LLMs) are increasingly being integrated into search engines to provide natural language responses tailored to user queries. Customers and end-users are also becoming more dependent on these models for quick and easy…

Information Retrieval · Computer Science 2024-09-04 Aounon Kumar , Himabindu Lakkaraju

The reasoning large language model (RLLM) has been proven competitive in solving complex reasoning tasks such as mathematics, coding, compared to general LLM. However, the serving performance and behavior of RLLM remains unexplored, which…

Machine Learning · Computer Science 2025-10-22 Qi Li , Junpan Wu , Xiang Liu , Yuxin Wang , Zeyu Li , Zhenheng Tang , Yuhan Chen , Shaohuai Shi , Xiaowen Chu

Reinforcement learning (RL) is central to improving reasoning in large language models (LLMs) but typically requires ground-truth rewards. Test-Time Reinforcement Learning (TTRL) removes this need by using majority-vote rewards, but relies…

Machine Learning · Computer Science 2025-10-06 Aleksei Arzhantsev , Otmane Sakhi , Flavian Vasile

As customer feedback becomes increasingly central to strategic growth, the ability to derive actionable insights from unstructured reviews is essential. While traditional AI-driven systems excel at predicting user preferences, far less work…

Artificial Intelligence · Computer Science 2026-01-21 Siddhartha Krothapalli , Kartikey Singh Bhandari , Tridib Kumar Das , Praveen Kumar , Naveen Suravarpu , Pratik Narang

Transit riders' feedback provided in ridership surveys, customer relationship management (CRM) channels, and in more recent times, through social media is key for transit agencies to better gauge the efficacy of their services and…

Artificial Intelligence · Computer Science 2023-08-10 Michael Leong , Awad Abdelhalim , Jude Ha , Dianne Patterson , Gabriel L. Pincus , Anthony B. Harris , Michael Eichler , Jinhua Zhao

Product review generation is an important task in recommender systems, which could provide explanation and persuasiveness for the recommendation. Recently, Large Language Models (LLMs, e.g., ChatGPT) have shown superior text modeling and…

Computation and Language · Computer Science 2024-07-11 Qiyao Peng , Hongtao Liu , Hongyan Xu , Qing Yang , Minglai Shao , Wenjun Wang

This paper proposes an algorithm to improve the calculation of confidence measure for spoken term detection (STD). Given an input query term, the algorithm first calculates a measurement named document ranking weight for each document in…

Computation and Language · Computer Science 2015-09-11 Quan Liu , Wu Guo , Zhen-Hua Ling

Click-Through Rate (CTR) prediction is crucial for Recommendation System(RS), aiming to provide personalized recommendation services for users in many aspects such as food delivery, e-commerce and so on. However, traditional RS relies on…

Information Retrieval · Computer Science 2024-08-22 Zhizhong Wan , Bin Yin , Junjie Xie , Fei Jiang , Xiang Li , Wei Lin

Large Language Models (LLMs) have been widely applied across multiple domains for their broad knowledge and strong reasoning capabilities. However, applying them to recommendation systems is challenging since it is hard for LLMs to extract…

Information Retrieval · Computer Science 2026-02-05 Yinan Zhang , Zhixi Chen , Jiazheng Jing , Zhiqi Shen

Technology acceptance models effectively predict how users will adopt new technology products. Traditional surveys, often expensive and cumbersome, are commonly used for this assessment. As an alternative to surveys, we explore the use of…

Computation and Language · Computer Science 2024-07-02 Pawel Robert Smolinski , Joseph Januszewicz , Jacek Winiarski

Recently, several methods have been proposed to explain the predictions of recurrent neural networks (RNNs), in particular of LSTMs. The goal of these methods is to understand the network's decisions by assigning to each input variable,…

Machine Learning · Computer Science 2019-06-05 Leila Arras , Ahmed Osman , Klaus-Robert Müller , Wojciech Samek

Satisfaction measurement, which emerges in every sector today, is a very important factor for many companies. In this study, it is aimed to reach the highest accuracy rate with various machine learning algorithms by using the data on Yemek…

Computation and Language · Computer Science 2022-01-12 Özlem Aktaş , Berkay Coşkuner , İlker Soner

This paper presents an intelligent approach to handle heterogeneous and large-sized data using machine learning to generate true recommendations for the future customers. The Collaborative Filtering (CF) approach is one of the most popular…

Information Retrieval · Computer Science 2019-10-16 Bushra Ramzan , Imran Sarwar Bajwa , Noreen Jamil , Farhaan Mirza

Online consumer reviews play a crucial role in guiding purchase decisions by offering insights into product quality, usability, and performance. However, the increasing volume of user-generated reviews has led to information overload,…

Information Retrieval · Computer Science 2026-01-12 Muhammad Mufti , Omar Hammad , Mahfuzur Rahman

This paper proposes a new HDP based online review rating regression model named Topic-Sentiment-Preference Regression Analysis (TSPRA). TSPRA combines topics (i.e. product aspects), word sentiment and user preference as regression factors,…

Machine Learning · Computer Science 2018-12-20 Zheng Chen , Yong Zhang , Yue Shang , Xiaohua Hu

Online reviews play an integral part for success or failure of businesses. Prior to purchasing services or goods, customers first review the online comments submitted by previous customers. However, it is possible to superficially boost or…

Computation and Language · Computer Science 2020-10-12 Faranak Abri , Luis Felipe Gutierrez , Akbar Siami Namin , Keith S. Jones , David R. W. Sears

Sentiment analysis is an essential part of text analysis, which is a larger field that includes determining and evaluating the author's emotional state. This method is essential since it makes it easier to comprehend consumers' feelings,…

Computation and Language · Computer Science 2025-10-03 Sumaiya Tabassum

Test-time scaling (TTS) for large language models (LLMs) has thus far fallen into two largely separate paradigms: (1) reinforcement learning (RL) methods that optimize sparse outcome-based rewards, yet suffer from instability and low sample…

Machine Learning · Computer Science 2026-02-10 Can Jin , Yang Zhou , Qixin Zhang , Hongwu Peng , Di Zhang , Zihan Dong , Marco Pavone , Ligong Han , Zhang-Wei Hong , Tong Che , Dimitris N. Metaxas

Online Travel Platforms are virtual two-sided marketplaces where guests search for accommodations and accommodation providers list their properties such as hotels and vacation rentals. The large majority of hotels are rated by official…

Information Retrieval · Computer Science 2021-01-28 Anastasiia Kornilova , Lucas Bernardi

Modeling topics effectively in short texts, such as tweets and news snippets, is crucial to capturing rapidly evolving social trends. Existing topic models often struggle to accurately capture the underlying semantic patterns of short…

Computation and Language · Computer Science 2025-02-18 Shuyu Chang , Rui Wang , Peng Ren , Qi Wang , Haiping Huang