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Language identification is a critical component of language processing pipelines (Jauhiainen et al.,2019) and is not a solved problem in real-world settings. We present a lightweight and effective language identifier that is robust to…
Recently, the application of Artificial Intelligence algorithms in hotel recommendation systems has become an increasingly popular topic. One such method that has proven to be effective in this field is Deep Learning, especially Natural…
Accurate sentiment analysis of texts is crucial for a variety of applications, such as understanding customer feedback, monitoring market trends, and detecting public sentiment. However, manually annotating large sentiment corpora for…
Automatically generated fake restaurant reviews are a threat to online review systems. Recent research has shown that users have difficulties in detecting machine-generated fake reviews hiding among real restaurant reviews. The method used…
This research proposes a systematic, large language model (LLM) approach for extracting product and service attributes, features, and associated sentiments from customer reviews. Grounded in marketing theory, the framework distinguishes…
Many people use Yelp to find a good restaurant. Nonetheless, with only an overall rating for each restaurant, Yelp offers not enough information for independently judging its various aspects such as environment, service or flavor. In this…
The timed position of documents retrieved by learning to rank models can be seen as signals. Signals carry useful information such as drop or rise of documents over time or user behaviors. In this work, we propose to use the logic formalism…
In this paper, we focus on online reviews and employ artificial intelligence tools, taken from the cognitive computing field, to help understanding the relationships between the textual part of the review and the assigned numerical score.…
Review websites, such as TripAdvisor and Yelp, allow users to post online reviews for various businesses, products and services, and have been recently shown to have a significant influence on consumer shopping behaviour. An online review…
Recently Convolutional Neural Networks (CNNs) models have proven remarkable results for text classification and sentiment analysis. In this paper, we present our approach on the task of classifying business reviews using word embeddings on…
Financial sentiment analysis is critical for valuation and investment decision-making. Traditional NLP models, however, are limited by their parameter size and the scope of their training datasets, which hampers their generalization…
In this work, we predict the sentiment of restaurant reviews based on a subset of the Yelp Open Dataset. We utilize the meta features and text available in the dataset and evaluate several machine learning and state-of-the-art deep learning…
Sentiment analysis of reviews is a popular task in natural language processing. In this work, the goal is to predict the score of food reviews on a scale of 1 to 5 with two recurrent neural networks that are carefully tuned. As for…
Click-Through Rate (CTR) prediction is essential in online advertising, where semantic information plays a pivotal role in shaping user decisions and enhancing CTR effectiveness. Capturing and modeling deep semantic information, such as a…
Learning to rank (LTR) plays a crucial role in various Information Retrieval (IR) tasks. Although supervised LTR methods based on fine-grained relevance labels (e.g., document-level annotations) have achieved significant success, their…
Online commerce relies heavily on user generated reviews to provide unbiased information about products that they have not physically seen. The importance of reviews has attracted multiple exploitative online behaviours and requires methods…
The classic supervised classification algorithms are efficient, but time-consuming, complicated and not interpretable, which makes it difficult to analyze their results that limits the possibility to improve them based on real observations.…
Sentiment understanding has been a long-term goal of AI in the past decades. This paper deals with sentence-level sentiment classification. Though a variety of neural network models have been proposed very recently, however, previous models…
Word-level psycholinguistic norms lend empirical support to theories of language processing. However, obtaining such human-based measures is not always feasible or straightforward. One promising approach is to augment human norming datasets…
This paper describes our submission to the shared task on word/phrase level Quality Estimation (QE) in the First Conference on Statistical Machine Translation (WMT16). The objective of the shared task was to predict if the given word/phrase…