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Conversational generative AI systems such as ChatGPT are transforming how people seek and engage with information online. Unlike traditional search engines, these systems support open-ended, conversational inquiry, yet it remains unclear…

Human-Computer Interaction · Computer Science 2026-04-14 Yulin Yu , Yizhou Li , Siddharth Suri , Scott Counts

Despite Generative AI (GenAI) systems' potential for enhancing content creation, users often struggle to effectively integrate GenAI into their creative workflows. Core challenges include misalignment of AI-generated content with user…

Goal-oriented conversational systems require making sequential decisions under uncertainty about the user's intent, where the algorithm must balance information acquisition and target commitment over multiple turns. Existing approaches…

Computation and Language · Computer Science 2026-04-07 Xinyi Ling , Ye Liu , Reza Averly , Xia Ning

While generative AI enables high-fidelity UI generation from text prompts, users struggle to articulate design intent and evaluate or refine results-creating gulfs of execution and evaluation. To understand the information needed for UI…

Human-Computer Interaction · Computer Science 2026-02-10 Seokhyeon Park , Soohyun Lee , Eugene Choi , Hyunwoo Kim , Minkyu Kweon , Yumin Song , Jinwook Seo

Semantic communication focuses on transmitting task-relevant semantic information, aiming for intent-oriented communication. While existing systems improve efficiency by extracting key semantics, they still fail to deeply understand and…

Information Theory · Computer Science 2025-08-14 Peigen Ye , Jingpu Duan , Hongyang Du , Yulan Guo

Goal-oriented dialog systems enable users to complete specific goals like requesting information about a movie or booking a ticket. Typically the dialog system pipeline contains multiple ML models, including natural language understanding,…

Generative AI often produces results misaligned with user intentions, for example, resolving ambiguous prompts in unexpected ways. Despite existing approaches to clarify intent, a major challenge remains: understanding and influencing AI's…

Human-Computer Interaction · Computer Science 2026-02-10 Lena Hegemann , Xinyi Wen , Michael A. Hedderich , Tarmo Nurmi , Hariharan Subramonyam

Knowledge graphs (KGs) are essential in applications such as network alignment, question-answering, and recommender systems (RSs) since they offer structured relational data that facilitate the inference of indirect relationships. However,…

Artificial Intelligence · Computer Science 2024-08-01 Yunsheng Wang , Songhao Chen , Kevin Jin

Intention prediction has become a relevant field of research in Human-Machine and Human-Robot Interaction. Indeed, any artificial system (co)-operating with and along humans, designed to assist and coordinate its actions with a human…

Robotics · Computer Science 2025-03-20 Anna Belardinelli

The query suggestion or auto-completion mechanisms help users to type less while interacting with a search engine. A basic approach that ranks suggestions according to their frequency in the query logs is suboptimal. Firstly, many candidate…

Information Retrieval · Computer Science 2013-12-06 Eugene Kharitonov , Craig Macdonald , Pavel Serdyukov , Iadh Ounis

Conversational Recommender Systems (CRS) provide personalized services through multi-turn interactions, yet most existing methods overlook users' heterogeneous decision-making styles and knowledge levels, which constrains both accuracy and…

Information Retrieval · Computer Science 2025-09-10 Yaying Luo , Hui Fang , Zhu Sun

Conversational search interfaces, like ChatGPT, offer an interactive, personalized, and engaging user experience compared to traditional search. On the downside, they are prone to cause overtrust issues where users rely on their responses…

Human-Computer Interaction · Computer Science 2025-11-11 Mert Yazan , Frederik Bungaran Ishak Situmeang , Suzan Verberne

Growing attention has been paid in Conversational Recommendation System (CRS), which works as a conversation-based and recommendation task-oriented tool to provide items of interest and explore user preference. However, existing work in CRS…

Artificial Intelligence · Computer Science 2022-08-19 Bingbing Wen , Xiaoning Bu , Chirag Shah

With rapid advancements in artificial intelligence, question-answering (Q&A) systems have become essential in intelligent search engines, virtual assistants, and customer service platforms. However, in dynamic domains like smart grids,…

Computation and Language · Computer Science 2025-02-24 Yunfeng Li , Jiqun Zhang , Guofu Liao , Xue Shi , Junhong Liu

Intention recognition, or the ability to anticipate the actions of another agent, plays a vital role in the design and development of automated assistants that can support humans in their daily tasks. In particular, industrial settings pose…

Artificial Intelligence · Computer Science 2024-11-27 Juan Carlos Saborio , Joachim Hertzberg

Generating effective query suggestions in conversational search requires aligning model outputs with user preferences, which is challenging due to sparse and noisy click signals. We propose GQS, a generative framework that integrates click…

Information Retrieval · Computer Science 2025-07-08 Erxue Min , Hsiu-Yuan Huang , Xihong Yang , Min Yang , Xin Jia , Yunfang Wu , Hengyi Cai , Junfeng Wang , Shuaiqiang Wang , Dawei Yin

Users often formulate their search queries with immature language without well-developed keywords and complete structures. Such queries fail to express their true information needs and raise ambiguity as fragmental language often yield…

Information Retrieval · Computer Science 2021-01-19 Zhenduo Wang , Qingyao Ai

Intent-aware session recommendation (ISR) is pivotal in discerning user intents within sessions for precise predictions. Traditional approaches, however, face limitations due to their presumption of a uniform number of intents across all…

Computation and Language · Computer Science 2024-08-29 Zhu Sun , Hongyang Liu , Xinghua Qu , Kaidong Feng , Yan Wang , Yew-Soon Ong

Group Recommendation (GR) aims to suggest items to a group of users, which has become a critical component of modern social platforms. Existing GR methods focus on aggregating individual user preferences with advanced neural networks to…

Information Retrieval · Computer Science 2026-05-12 Yangtao Zhou , Wenhao You , Hua Chu , Shihao Guo , Jianan Li , Zhifu Zhao , Qingshan Li

Generative AI shifts interaction toward intent-based outcome specification, despite user intents being inherently vague, fluid, and evolving. While a growing body of HCI research has proposed diverse interaction techniques to support this…

Human-Computer Interaction · Computer Science 2026-01-29 Yoonsu Kim , Kihoon Son , Seoyoung Kim , Brandon Chin , Juho Kim