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Interest is growing in artificial empathy, but so is confusion about what artificial empathy is or needs to be. This confusion makes it challenging to navigate the technical and ethical issues that accompany empathic AI development. Here,…

Artificial Intelligence · Computer Science 2024-08-29 Jana Schaich Borg , Hannah Read

Over the past decades, research in cognitive and affective neuroscience has emphasized that emotion is crucial for human intelligence and in fact inseparable from cognition. Concurrently, there has been growing interest in simulating and…

Artificial Intelligence · Computer Science 2023-12-22 Marwen Belkaid , Luiz Pessoa

This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…

Empathy is fundamental to human interactions, yet it remains unclear whether embodied agents can provide human-like empathetic support. Existing works have studied agents' tasks solving and social interactions abilities, but whether agents…

Computers and Society · Computer Science 2025-03-24 Xinyan Chen , Jiaxin Ge , Hongming Dai , Qiang Zhou , Qiuxuan Feng , Jingtong Hu , Yizhou Wang , Jiaming Liu , Shanghang Zhang

In a previous publication, we introduced the core concepts of empathic agents as agents that use a combination of utility-based and rule-based approaches to resolve conflicts when interacting with other agents in their environment. In this…

Multiagent Systems · Computer Science 2018-12-13 Timotheus Kampik , Juan Carlos Nieves , Helena Lindgren

There is a growing recognition that artists use valuable ways to understand and work with cognitive and perceptual mechanisms to convey desired experiences and narrative in their created artworks (DiPaola et al., 2010; Zeki, 2001). This…

Artificial Intelligence · Computer Science 2020-09-14 Ozge Nilay Yalcin , Nouf Abukhodair , Steve DiPaola

In recent years, promising mathematical models have been suggested which aim to describe conscious experience and its relation to the physical domain. Whereas the axioms and metaphysical ideas of these theories have been carefully…

Neurons and Cognition · Quantitative Biology 2020-07-15 Johannes Kleiner

Achieving empathy is a crucial step toward humanized dialogue systems. Current approaches for empathetic dialogue generation mainly perceive an emotional label to generate an empathetic response conditioned on it, which simply treat…

Computation and Language · Computer Science 2023-11-28 Fengyi Fu , Lei Zhang , Quan Wang , Zhendong Mao

In organizational and commercial settings, people often have clear roles and workflows against which functional and non-functional requirements can be extracted. However, in more social settings, such as platforms for enhancing social…

Software Engineering · Computer Science 2018-11-02 Mohammadhossein Sherkat , Antonette Mendoza , Tim Miller , Rachel Burrows

The traditional user-centered design process can hardly keep up with the ever faster technical development and increasingly diverse user preferences. As a solution, we propose to augment the tried-and-tested approach of conducting user…

Human-Computer Interaction · Computer Science 2023-02-23 Florian Fischer , Arthur Fleig , Markus Klar , Viktorija Paneva , Jörg Müller

As digital social platforms and mobile technologies are becoming more prevalent and robust, the use of Artificial Intelligence (AI) in facilitating human communication will grow. This, in turn, will pave the way for the development of…

Human-Computer Interaction · Computer Science 2021-10-29 Roxana Girju

Human-Robot Social Interaction became one of active research fields in which researchers from different areas propose solutions and directives leading robots to improve their interactions with humans. In this paper we propose to introduce…

Robotics · Computer Science 2014-12-22 Tarek Toumi , Abdelmadjid Zidani

We introduce the concept of "empathic grounding" in conversational agents as an extension of Clark's conceptualization of grounding in conversation in which the grounding criterion includes listener empathy for the speaker's affective…

Human-Computer Interaction · Computer Science 2024-07-03 Mehdi Arjmand , Farnaz Nouraei , Ian Steenstra , Timothy Bickmore

Effective collaboration between humans and AI-based systems requires effective modeling of the human in the loop, both in terms of the mental state as well as the physical capabilities of the latter. However, these models can also open up…

Artificial Intelligence · Computer Science 2018-01-31 Tathagata Chakraborti , Subbarao Kambhampati

One of the challenges of telepresence robotics is to provide ubiquitous social-interpersonalimmersion. In order to achieve this, there is a need to understand and model the factors that wouldallow the users to control the transmission of…

Robotics · Computer Science 2023-05-31 Ambre Davat , Véronique Aubergé , Gang Feng

Learning therapeutic counseling involves significant role-play experience with mock patients, with current manual training methods providing only intermittent granular feedback. We seek to accelerate and optimize counselor training by…

Human-Computer Interaction · Computer Science 2025-02-27 Ian Steenstra , Farnaz Nouraei , Timothy W. Bickmore

We discuss the design, architecture, and implementation of a toolkit which supports some theories for distributed interactions. The main design principles of our architecture are flexibility and modularity. Our main goal is to provide an…

Distributed, Parallel, and Cluster Computing · Computer Science 2011-10-20 Julien Lange , Emilio Tuosto

Social interactions promote well-being, yet barriers like geographic distance, time limitations, and mental health conditions can limit face-to-face interactions. Emotionally responsive AI systems, such as chatbots, offer new opportunities…

Human-Computer Interaction · Computer Science 2025-10-28 Mahnaz Roshanaei , Rezvaneh Rezapour , Magy Seif El-Nasr

Empathy, defined as the ability to understand and share others' perspectives and emotions, is essential in software engineering (SE), where developers often collaborate with diverse stakeholders. It is also considered as a vital competency…

Software Engineering · Computer Science 2025-09-30 Hashini Gunatilake , John Grundy , Rashina Hoda , Ingo Mueller

Education is a goal-oriented field. But if we want to treat education scientifically so we can accumulate, evaluate, and refine what we learn, then we must develop a theoretical framework that is strongly rooted in objective observations…

Physics Education · Physics 2007-05-23 Edward F. Redish