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A BERT-based Neural Ranking Model (NRM) can be either a crossencoder or a bi-encoder. Between the two, bi-encoder is highly efficient because all the documents can be pre-processed before the actual query time. In this work, we show two…

Computation and Language · Computer Science 2022-03-03 Euna Jung , Jaekeol Choi , Wonjong Rhee

In e-commerce shopping, aligning search results with a buyer's immediate needs and preferences presents a significant challenge, particularly in adapting search results throughout the buyer's shopping journey as they move from the initial…

Information Retrieval · Computer Science 2025-12-16 Taoran Sheng , Sathappan Muthiah , Atiq Islam , Jinming Feng

Multilingual e-commerce search suffers from severe data imbalance across languages, label noise, and limited supervision for low-resource languages--challenges that impede the cross-lingual generalization of relevance models despite the…

Information Retrieval · Computer Science 2025-10-27 Yabo Yin , Yang Xi , Jialong Wang , Shanqi Wang , Jiateng Hu

Ranking is a central task in machine learning and information retrieval. In this task, it is especially important to present the user with a slate of items that is appealing as a whole. This in turn requires taking into account interactions…

Information Retrieval · Computer Science 2019-03-21 Irwan Bello , Sayali Kulkarni , Sagar Jain , Craig Boutilier , Ed Chi , Elad Eban , Xiyang Luo , Alan Mackey , Ofer Meshi

Online retailers often offer a vast choice of products to their customers to filter and browse through. The order in which the products are listed depends on the ranking algorithm employed in the online shop. State-of-the-art ranking…

Information Retrieval · Computer Science 2023-02-14 Andrea Papenmeier , Daniel Hienert , Firas Sabbah , Norbert Fuhr , Dagmar Kern

We consider the problem of retrieving and ranking items in an eCommerce catalog, often called SKUs, in order of relevance to a user-issued query. The input data for the ranking are the texts of the queries and textual fields of the SKUs…

Information Retrieval · Computer Science 2018-06-20 Eliot Brenner , Jun Zhao , Aliasgar Kutiyanawala , Zheng Yan

Pre-trained contextual language models such as BERT, GPT, and XLnet work quite well for document retrieval tasks. Such models are fine-tuned based on the query-document/query-passage level relevance labels to capture the ranking signals.…

Information Retrieval · Computer Science 2023-12-07 Koustav Rudra , Zeon Trevor Fernando , Avishek Anand

In e-commerce, web mining for page recommendations is widely used but often fails to meet user needs. To address this, we propose a novel solution combining semantic web mining with BP neural networks. We process user search logs to extract…

Information Retrieval · Computer Science 2024-09-13 M. Badouch , M. Boutaounte

In precision-oriented tasks like answer ranking, it is more important to rank many relevant answers highly than to retrieve all relevant answers. It follows that a good ranking strategy would be to learn how to identify the easiest correct…

Information Retrieval · Computer Science 2020-05-22 Sean MacAvaney , Franco Maria Nardini , Raffaele Perego , Nicola Tonellotto , Nazli Goharian , Ophir Frieder

Ranking items is a central task in many information retrieval and recommender systems. User input for the ranking task often comes in the form of ratings on a coarse discrete scale. We ask whether it is possible to recover a fine-grained…

Information Retrieval · Computer Science 2025-10-03 Oscar Villemaud , Suryanarayana Sankagiri , Matthias Grossglauser

In this paper, we investigate the task of aggregating search results from heterogeneous sources in an E-commerce environment. First, unlike traditional aggregated web search that merely presents multi-sourced results in the first page, this…

Information Retrieval · Computer Science 2021-05-25 Ryuichi Takanobu , Tao Zhuang , Minlie Huang , Jun Feng , Haihong Tang , Bo Zheng

Sponsored search in e-commerce poses several unique and complex challenges. These challenges stem from factors such as the asymmetric language structure between search queries and product names, the inherent ambiguity in user search intent,…

Information Retrieval · Computer Science 2025-02-14 Zhaodong Wang , Weizhi Du , Md Omar Faruk Rokon , Pooshpendu Adhikary , Yanbing Xue , Jiaxuan Xu , Jianghong Zhou , Kuang-chih Lee , Musen Wen

Contextual ranking models based on BERT are now well established for a wide range of passage and document ranking tasks. However, the robustness of BERT-based ranking models under adversarial inputs is under-explored. In this paper, we…

Information Retrieval · Computer Science 2022-06-24 Yumeng Wang , Lijun Lyu , Avishek Anand

Dividing ads ranking system into retrieval, early, and final stages is a common practice in large scale ads recommendation to balance the efficiency and accuracy. The early stage ranking often uses efficient models to generate candidates…

Information Retrieval · Computer Science 2023-07-24 Xuewei Wang , Qiang Jin , Shengyu Huang , Min Zhang , Xi Liu , Zhengli Zhao , Yukun Chen , Zhengyu Zhang , Jiyan Yang , Ellie Wen , Sagar Chordia , Wenlin Chen , Qin Huang

Optimizing industrial search ranking models solely for user engagement signals often introduces systematic biases, prioritizing popular or price-anchored items that may not satisfy semantic intent. We present a production-scale multi-task…

Information Retrieval · Computer Science 2026-05-28 Luming Chen , Jiaqi Xi , Raghav Saboo , Kenny Chi , Martin Wang , Sudeep Das , Danny Nightingale , Aditya Dodda , Elyse Winer , Akshad Viswanathan

BERT-style models pre-trained on the general corpus (e.g., Wikipedia) and fine-tuned on specific task corpus, have recently emerged as breakthrough techniques in many NLP tasks: question answering, text classification, sequence labeling and…

Information Retrieval · Computer Science 2022-08-23 Yiming Qiu , Chenyu Zhao , Han Zhang , Jingwei Zhuo , Tianhao Li , Xiaowei Zhang , Songlin Wang , Sulong Xu , Bo Long , Wen-Yun Yang

Personalizing user experience with high-quality recommendations based on user activity is vital for e-commerce platforms. This is particularly important in scenarios where the user's intent is not explicit, such as on the homepage.…

Information Retrieval · Computer Science 2023-10-10 Kirill Khrylchenko , Alexander Fritzler

We address the problem of personalization in the context of eCommerce search. Specifically, we develop personalization ranking features that use in-session context to augment a generic ranker optimized for conversion and relevance. We use a…

Information Retrieval · Computer Science 2019-05-02 Grigor Aslanyan , Aritra Mandal , Prathyusha Senthil Kumar , Amit Jaiswal , Manojkumar Rangasamy Kannadasan

BERT-based information retrieval models are expensive, in both time (query latency) and computational resources (energy, hardware cost), making many of these models impractical especially under resource constraints. The reliance on a query…

Information Retrieval · Computer Science 2021-09-14 Shengyao Zhuang , Guido Zuccon

Traditional approaches to ranking in web search follow the paradigm of rank-by-score: a learned function gives each query-URL combination an absolute score and URLs are ranked according to this score. This paradigm ensures that if the score…

Machine Learning · Computer Science 2012-07-03 Or Sheffet , Nina Mishra , Samuel Ieong