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Pre-trained language models such as BERT have achieved great success in a broad range of natural language processing tasks. However, BERT cannot well support E-commerce related tasks due to the lack of two levels of domain knowledge, i.e.,…

Computation and Language · Computer Science 2021-12-20 Denghui Zhang , Zixuan Yuan , Yanchi Liu , Fuzhen Zhuang , Haifeng Chen , Hui Xiong

Search engines answer users' queries by listing relevant items (e.g. documents, songs, products, web pages, ...). These engines rely on algorithms that learn to rank items so as to present an ordered list maximizing the probability that it…

Machine Learning · Computer Science 2021-09-14 Stefan Magureanu , Alexandre Proutiere , Marcus Isaksson , Boxun Zhang

This paper studies the performances and behaviors of BERT in ranking tasks. We explore several different ways to leverage the pre-trained BERT and fine-tune it on two ranking tasks: MS MARCO passage reranking and TREC Web Track ad hoc…

Information Retrieval · Computer Science 2019-04-29 Yifan Qiao , Chenyan Xiong , Zhenghao Liu , Zhiyuan Liu

With the rapid evolution of the Internet and the exponential proliferation of information, users encounter information overload and the conundrum of choice. Personalized recommendation systems play a pivotal role in alleviating this burden…

Information Retrieval · Computer Science 2024-03-29 Kangming Xu , Huiming Zhou , Haotian Zheng , Mingwei Zhu , Qi Xin

The rapid proliferation of e-commerce platforms accentuates the need for advanced search and retrieval systems to foster a superior user experience. Central to this endeavor is the precise extraction of product attributes from customer…

Artificial Intelligence · Computer Science 2023-12-13 Jianghong Zhou , Weizhi Du , Md Omar Faruk Rokon , Zhaodong Wang , Jiaxuan Xu , Isha Shah , Kuang-chih Lee , Musen Wen

According to the Probability Ranking Principle (PRP), ranking documents in decreasing order of their probability of relevance leads to an optimal document ranking for ad-hoc retrieval. The PRP holds when two conditions are met: [C1] the…

Information Retrieval · Computer Science 2021-01-13 Gustavo Penha , Claudia Hauff

We present a neural network for predicting purchasing intent in an Ecommerce setting. Our main contribution is to address the significant investment in feature engineering that is usually associated with state-of-the-art methods such as…

Machine Learning · Computer Science 2018-07-24 Humphrey Sheil , Omer Rana , Ronan Reilly

In e-commerce websites, web mining web page recommendation technology has been widely used. However, recommendation solutions often cannot meet the actual application needs of online shopping users. To address this problem, this paper…

Information Retrieval · Computer Science 2024-09-12 Wenchao Zhao , Xiaoyi Liu , Ruilin Xu , Lingxi Xiao , Muqing Li

Training Learning-to-Rank models for e-commerce product search ranking can be challenging due to the lack of a gold standard of ranking relevance. In this paper, we decompose ranking relevance into content-based and engagement-based…

Information Retrieval · Computer Science 2024-09-27 Qi Liu , Atul Singh , Jingbo Liu , Cun Mu , Zheng Yan

Search is a prominent channel for discovering products on an e-commerce platform. Ranking products retrieved from search becomes crucial to address customer's need and optimize for business metrics. While learning to Rank (LETOR) models…

Information Retrieval · Computer Science 2019-07-16 Siddhartha Devapujula , Sagar Arora , Sumit Borar

In e-commerce websites like Taobao, brand is playing a more important role in influencing users' decision of click/purchase, partly because users are now attaching more importance to the quality of products and brand is an indicator of…

Information Retrieval · Computer Science 2018-08-14 Yu Zhu , Junxiong Zhu , Jie Hou , Yongliang Li , Beidou Wang , Ziyu Guan , Deng Cai

LLM-based shopping agents increasingly rely on long purchase histories and multi-turn interactions for personalization, yet naively appending raw history to prompts is often ineffective due to noise, length, and relevance mismatch. We…

Computation and Language · Computer Science 2026-04-03 Zhiyuan Peng , Xuyang Wu , Huaixiao Tou , Yi Fang , Yu Gong

Ranking models are extensively used in e-commerce for relevance estimation. These models often suffer from poor interpretability and no scale calibration, particularly when trained with typical ranking loss functions. This paper addresses…

Information Retrieval · Computer Science 2026-01-14 Piotr Bajger , Roman Dusek , Krzysztof Galias , Paweł Młyniec , Aleksander Wawer , Paweł Zawistowski

BERT-based text ranking models have dramatically advanced the state-of-the-art in ad-hoc retrieval, wherein most models tend to consider individual query-document pairs independently. In the mean time, the importance and usefulness to…

Information Retrieval · Computer Science 2021-04-20 Xiaoyang Chen , Kai Hui , Ben He , Xianpei Han , Le Sun , Zheng Ye

Although considerable efforts have been devoted to transformer-based ranking models for document search, the relevance-efficiency tradeoff remains a critical problem for ad-hoc ranking. To overcome this challenge, this paper presents BECR…

Information Retrieval · Computer Science 2022-01-07 Yingrui Yang , Yifan Qiao , Jinjin Shao , Mayuresh Anand , Xifeng Yan , Tao Yang

In e-commerce, a user tends to search for the desired product by issuing a query to the search engine and examining the retrieved results. If the search engine was successful in correctly understanding the user's query, it will return…

Information Retrieval · Computer Science 2019-08-26 Saurav Manchanda , Mohit Sharma , George Karypis

We introduce deep learning models to the two most important stages in product search at JD.com, one of the largest e-commerce platforms in the world. Specifically, we outline the design of a deep learning system that retrieves semantically…

Information Retrieval · Computer Science 2021-03-25 Rui Li , Yunjiang Jiang , Wenyun Yang , Guoyu Tang , Songlin Wang , Chaoyi Ma , Wei He , Xi Xiong , Yun Xiao , Eric Yihong Zhao

Conventional methods for query autocompletion aim to predict which completed query a user will select from a list. A shortcoming of this approach is that users often do not know which query will provide the best retrieval performance on the…

Information Retrieval · Computer Science 2022-04-26 Adam Block , Rahul Kidambi , Daniel N. Hill , Thorsten Joachims , Inderjit S. Dhillon

For e-commerce search, user experience is measured by users' behavioral responses to returned products, like click-through rate and conversion rate, as well as the relevance between returned products and search queries. Consequently,…

Information Retrieval · Computer Science 2026-03-04 Aijun Dai , Jixiang Zhang , Haiqing Hu , Guoyu Tang , Lin Liu , Ziguang Cheng

We consider the problem of personalization of online services from the viewpoint of ad targeting, where we seek to find the best ad categories to be shown to each user, resulting in improved user experience and increased advertisers'…

Artificial Intelligence · Computer Science 2016-06-30 Nemanja Djuric , Mihajlo Grbovic , Vladan Radosavljevic , Narayan Bhamidipati , Slobodan Vucetic