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It is well-known that most users do not read privacy policies, but almost all users tick the box to agree with them. In this paper, we analyze the 25-year history of privacy policies using methods from transparency research, machine…

Cryptography and Security · Computer Science 2022-01-24 Isabel Wagner

Organisations disclose their privacy practices by posting privacy policies on their website. Even though users often care about their digital privacy, they often don't read privacy policies since they require a significant investment in…

Information Retrieval · Computer Science 2024-04-02 Mukund Srinath , Shomir Wilson , C. Lee Giles

Privacy policies are legal documents that describe how a website will collect, use, and distribute a user's data. Unfortunately, such documents are often overly complicated and filled with legal jargon; making it difficult for users to…

Computation and Language · Computer Science 2020-03-12 Zachary Lindner

Large language model (LLM) services have been rapidly integrated into people's daily lives as chatbots and agentic systems. They are nourished by collecting rich streams of data, raising privacy concerns around excessive collection of…

Cryptography and Security · Computer Science 2025-12-01 Zhen Tao , Shidong Pan , Zhenchang Xing , Emily Black , Talia Gillis , Chunyang Chen

Privacy policy documents are often lengthy, complex, and difficult for non-expert users to interpret, leading to a lack of transparency regarding the collection, processing, and sharing of personal data. As concerns over online privacy…

Cryptography and Security · Computer Science 2025-07-08 Vijayalakshmi Ramasamy , Seth Barrett , Gokila Dorai , Jessica Zumbach

A dominant regulatory model for web privacy is "notice and choice". In this model, users are notified of data collection and provided with options to control it. To examine the efficacy of this approach, this study presents the first…

Computers and Society · Computer Science 2018-05-04 Timothy Libert

Technological advances in information sharing have raised concerns about data protection. Privacy policies contain privacy-related requirements about how the personal data of individuals will be handled by an organization or a software…

Cryptography and Security · Computer Science 2021-10-06 Orlando Amaral , Sallam Abualhaija , Damiano Torre , Mehrdad Sabetzadeh , Lionel C. Briand

Web forms are one of the primary ways to collect personal information online, yet they are relatively under-studied. Unlike web tracking, data collection through web forms is explicit and contextualized. Users (i) are asked to input…

Cryptography and Security · Computer Science 2024-08-30 Hao Cui , Rahmadi Trimananda , Athina Markopoulou

Privacy policies serve as the primary conduit through which online service providers inform users about their data collection and usage procedures. However, in a bid to be comprehensive and mitigate legal risks, these policy documents are…

Computation and Language · Computer Science 2023-09-20 Chenhao Tang , Zhengliang Liu , Chong Ma , Zihao Wu , Yiwei Li , Wei Liu , Dajiang Zhu , Quanzheng Li , Xiang Li , Tianming Liu , Lei Fan

Privacy policy documents are long and verbose. A question answering (QA) system can assist users in finding the information that is relevant and important to them. Prior studies in this domain frame the QA task as retrieving the most…

Computation and Language · Computer Science 2020-10-07 Wasi Uddin Ahmad , Jianfeng Chi , Yuan Tian , Kai-Wei Chang

The EU General Data Protection Regulation (GDPR) is one of the most demanding and comprehensive privacy regulations of all time. A year after it went into effect, we study its impact on the landscape of privacy policies online. We conduct…

Cryptography and Security · Computer Science 2019-06-26 Thomas Linden , Rishabh Khandelwal , Hamza Harkous , Kassem Fawaz

As the adoption of smart devices continues to permeate all aspects of our lives, user privacy concerns have become more pertinent than ever. Privacy policies outline the data handling practices of these devices. Prior work in the domains of…

Computers and Society · Computer Science 2023-12-15 Aamir Hamid , Hemanth Reddy Samidi , Tim Finin , Primal Pappachan , Roberto Yus

Privacy is of worldwide concern regarding activities and processes that include sensitive data. For this reason, many countries and territories have been recently approving regulations controlling the extent to which organizations may…

Cryptography and Security · Computer Science 2022-04-05 Samuel Sousa , Christian Guetl , Roman Kern

Since the introduction of the European General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), software developers increasingly have to make privacy-related decisions during system design and…

Software Engineering · Computer Science 2025-12-09 Stefan Albert Horstmann , Sandy Hong , Maziar Niazian , Cristiana Santos , Alena Naiakshina

Natural Language Processing (NLP) is an essential subset of artificial intelligence. It has become effective in several domains, such as healthcare, finance, and media, to identify perceptions, opinions, and misuse, among others. Privacy is…

Computation and Language · Computer Science 2025-01-20 Andrick Adhikari , Sanchari Das , Rinku Dewri

In this paper we argue that policies are an increasing concern for organizations that are operating a web site. Examples of policies that are relevant in the domain of the web address issues such as privacy of personal data, accessibility…

Computers and Society · Computer Science 2008-07-31 Holger M. Kienle , Hausi A. Müller

In modern times, people have numerous online accounts, but they rarely read the Terms of Service or Privacy Policy of those sites, despite claiming otherwise, due to the practical difficulty in comprehending them. The mist of data privacy…

Artificial Intelligence · Computer Science 2025-09-03 Rui Zhao , Vladyslav Melnychuk , Jun Zhao , Jesse Wright , Nigel Shadbolt

Privacy policies are the primary channel through which companies inform users about their data collection and sharing practices. These policies are often long and difficult to comprehend. Short notices based on information extracted from…

Computation and Language · Computer Science 2018-07-02 Hamza Harkous , Kassem Fawaz , Rémi Lebret , Florian Schaub , Kang G. Shin , Karl Aberer

This paper presents a systematic evaluation of the privacy behaviors and attributes of eight recent, popular browser agents. Browser agents are software that automate Web browsing using large language models and ancillary tooling. However,…

Cryptography and Security · Computer Science 2025-12-09 Alisha Ukani , Hamed Haddadi , Ali Shahin Shamsabadi , Peter Snyder

Privacy policies are long and complex documents that are difficult for users to read and understand, and yet, they have legal effects on how user data is collected, managed and used. Ideally, we would like to empower users to inform…

Computation and Language · Computer Science 2019-11-05 Abhilasha Ravichander , Alan W Black , Shomir Wilson , Thomas Norton , Norman Sadeh
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