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We present Open Badges, an open-source framework an toolkit for measuring and shaping face-to-face social interactions using either custom hardware devices or smart phones, and real-time web-based visualizations. Open Badges is a modular…
Information exchange systems differ in many ways, but all share a common vulnerability to selfish behavior and free-riding. In this paper, we build incentives schemes based on social norms. Social norms prescribe a social strategy for the…
AI-based writing assistants are ubiquitous, yet little is known about how users' mental models shape their use. We examine two types of mental models -- functional or related to what the system does, and structural or related to how the…
We present a formal model for studying fashion trends, in terms of three parameters of fashionable items: (1) their innate utility; (2) individual boredom associated with repeated usage of an item; and (3) social influences associated with…
Participatory approaches are widely invoked in AI governance, yet participation rarely translates into durable influence. In public sector and civic AI systems, community contributions such as deliberations, annotations, prompts, and…
This paper presents a longitudinal ethical analysis of Untappd, a social drinking application that gamifies beer consumption through badges, streaks, and social sharing. Building on an exploratory study conducted in 2020, we revisit the…
Data donation, an emerging user-centric data collection method for public sector research, faces a gap between participant willingness and actual donation. This suggests a design absence in practice: while promoted as "donor-centered" with…
Calibration in recommender systems is an important performance criterion that ensures consistency between the distribution of user preference categories and that of recommendations generated by the system. Standard methods for mitigating…
People regularly share items using online social media. However, people's decisions around sharing---who shares what to whom and why---are not well understood. We present a user study involving 87 pairs of Facebook users to understand how…
Online platforms are an increasingly popular tool for people to produce, promote or sell their work. However recent studies indicate that social disparities and biases present in the real world might transfer to online platforms and could…
The orderly behaviors observed in large-scale groups, such as fish schooling and the organized movement of crowds, are both ubiquitous and essential for the survival and stability of these systems. Understanding how such complex collective…
Social media platform design often incorporates explicit signals of positive feedback. Some moderators provide positive feedback with the goal of positive reinforcement, but are often unsure of their ability to actually influence user…
Selective exposure is the main driver for the economy of attention when consuming online content. We select information adhering to our system of beliefs and ignore dissenting information. However, even personal interest is likely to play a…
Millions of users visit Stack Overflow regularly to ask community for answers to their programming questions. However, like many other platforms, Stack Overflow consistently struggles with low user retention and declining levels of user…
Crowds can often make better decisions than individuals or small groups of experts by leveraging their ability to aggregate diverse information. Question answering sites, such as Stack Exchange, rely on the "wisdom of crowds" effect to…
Understanding the forces governing human behavior and social dynamics is a challenging problem. Individuals' decisions and actions are affected by interlaced factors, such as physical location, homophily, and social ties. In this paper, we…
Online platforms like Reddit, Wikipedia, and Facebook are integral to modern life, enabling content creation and sharing through posts, comments, and discussions. Despite their virtual and often anonymous nature, these platforms need rules…
Emerging short-video platforms like TikTok, Instagram Reels, and ShareChat present unique challenges for recommender systems, primarily originating from a continuous stream of new content. ShareChat alone receives approximately 2 million…
The propagation of online memes is initially influenced by meme creators and secondarily by meme consumers, whose individual sharing decisions accumulate to determine total meme propagation. We characterize this as a sender/receiver…
File-sharing systems, like many online and traditional information sharing communities (e.g. newsgroups, BBS, forums, interest clubs), are dynamical systems in nature. As peers get in and out of the system, the information content made…