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Intelligent Process Automation (IPA) is an emerging technology with a primary goal to assist the knowledge worker by taking care of repetitive, routine and low-cognitive tasks. Conversational agents that can interact with users in a natural…
Robotic process automation (RPA) is a technology for centralized automation of business processes. RPA automates user interaction with graphical user interfaces, whereby it promises efficiency gains and a reduction of human negligence…
Robotic Process Automation (RPA) is a fast-emerging automation technology that sits between the fields of Business Process Management (BPM) and Artificial Intelligence (AI), and allows organizations to automate high volume routines. RPA…
RPA (Robotic Process Automation) helps automate repetitive tasks performed by users, often across different software solutions. Regardless of the RPA tool chosen, the key problem in automation is analyzing the steps of these tasks. This is…
Robotic process automation (RPA) is a lightweight approach to automating business processes using software robots that emulate user actions at the graphical user interface level. While RPA has gained popularity for its cost-effective and…
In this survey, we study how recent advances in machine intelligence are disrupting the world of business processes. Over the last decade, there has been steady progress towards the automation of business processes under the umbrella of…
Robotic Process Automation (RPA) is a technology for automating repetitive routines consisting of sequences of user interactions with one or more applications. In order to fully exploit the opportunities opened by RPA, companies need to…
One of the more prominent trends within Industry 4.0 is the drive to employ Robotic Process Automation (RPA), especially as one of the elements of the Lean approach. The full implementation of RPA is riddled with challenges relating both to…
Business process automation is a booming multi-billion-dollar industry that promises to remove menial tasks from workers' plates -- through the introduction of autonomous agents -- and free up their time and brain power for more creative…
As businesses increasingly rely on automation to streamline operations, the limitations of Robotic Process Automation (RPA) have become apparent, particularly its dependence on expert knowledge and inability to handle complex…
Robotic process automation (RPA) and its next evolutionary stage, intelligent process automation, promise to drive improvements in efficiencies and process outcomes. However, how can business leaders evaluate how to integrate intelligent…
Nowadays Digital Personal Assistants (DPA) become more and more popular. DPAs help to increase quality of life especially for elderly or disabled people. In this paper we develop an open source DPA and smart home system as a 3-rd party…
Real-time conversational assistants for procedural tasks often depend on video input, which can be computationally expensive and compromise user privacy. For the first time, we propose a real-time conversational assistant that provides…
The rapid advancement of Generative Artificial Intelligence (AI), such as Large Language Models (LLMs) and Multimodal Large Language Models (MLLM), has the potential to revolutionize the way we work and interact with digital systems across…
While intelligent virtual assistants like Siri, Alexa, and Google Assistant have become ubiquitous in modern life, they still face limitations in their ability to follow multi-step instructions and accomplish complex goals articulated in…
Robotic Process Automation (RPA) is a technology to automate routine work such as copying data across applications or filling in document templates using data from multiple applications. RPA tools allow organizations to automate a wide…
Robotic Process Automation (RPA) has emerged as a game-changing technology in data extraction, revolutionizing the way organizations process and analyze large volumes of documents such as invoices, purchase orders, and payment advices. This…
GUI Process Automation (GPA) is a lightweight but general vision-based Robotic Process Automation (RPA), which enables fast and stable process replay with only a single demo. Addressing the fragility of traditional RPA and the…
Large Language Model (LLM) based agents have demonstrated proficiency in multi-step interactions with graphical user interfaces (GUIs). While most research focuses on improving single-task performance, practical scenarios often involve…
The extension of legacy business process automation beyond the bounds of specific processes is known as hyperautomation. Hyperautomation provides automation for nearly any repetitive action performed by business users by combining AI tools…