Related papers: Feature-level Rating System using Customer Reviews…
This paper proposes a number of explicit and implicit ratings in product recommendation system for Business-to-customer e-commerce purposes. The system recommends the products to a new user. It depends on the purchase pattern of previous…
Item-based collaborative filtering (ICF) enjoys the advantages of high recommendation accuracy and ease in online penalization and thus is favored by the industrial recommender systems. ICF recommends items to a target user based on their…
This paper presents an approach to model features and function nets of automotive systems comprehensively. In order to bridge the gap between feature requirements and function nets, we describe an approach to describe both using a…
How could a product or service is reasonably evaluated by anyone in the shortest time? A million dollar question but it is having a simple answer: Sentiment analysis. Sentiment analysis is consumers review on products and services which…
We study consumer demand in large-scale retail settings with many products, multiple categories and repeated purchase behavior. While inertia and brand loyalty are well documented, existing discrete choice models typically focus on single…
When users rate objects, a sophisticated algorithm that takes into account ability or reputation may produce a fairer or more accurate aggregation of ratings than the straightforward arithmetic average. Recently a number of authors have…
Online reviews play an integral part for success or failure of businesses. Prior to purchasing services or goods, customers first review the online comments submitted by previous customers. However, it is possible to superficially boost or…
The current research is focusing on the area of Opinion Mining also called as sentiment analysis due to sheer volume of opinion rich web resources such as discussion forums, review sites and blogs are available in digital form. One…
Large language models (LLMs) are poised to revolutionize the domain of online fashion retail, enhancing customer experience and discovery of fashion online. LLM-powered conversational agents introduce a new way of discovery by directly…
One of the most used approaches for providing recommendations in various online environments such as e-commerce is collaborative filtering. Although, this is a simple method for recommending items or services, accuracy and quality problems…
These days, due to the increasing amount of information generated on the web, most web service providers try to personalize their services. Users also interact with web-based systems in multiple ways and state their interests and…
Video-game players generate huge amounts of data, as everything they do within a game is recorded. In particular, among all the stored actions and behaviors, there is information on the in-game purchases of virtual products. Such…
A common challenge for e-commerce sellers is to decide what product images to display on online shopping sites. In this paper, we propose and validate a novel metric, k-value, to quantify the information richness of an image set, and we…
The credit rating is an evaluation of a company's credit risk that values the ability to pay back the debt and predict the likelihood of the debtor defaulting. There are various features influencing credit rating. Therefore, it is essential…
We conducted a qualitative user study with 77 consumers to investigate what social aspects are relevant when supporting customers during their shopping activities and particularly in situations when they are undecided. Twenty-five…
Multi-criteria recommender systems have been increasingly valuable for helping consumers identify the most relevant items based on different dimensions of user experiences. However, previously proposed multi-criteria models did not take…
Traditionally, Recommender Systems (RS) have primarily measured performance based on the accuracy and relevance of their recommendations. However, this algorithmic-centric approach overlooks how different types of recommendations impact…
In todays digital landscape, end-user feedback plays a crucial role in the evolution of software applications, particularly in addressing issues that hinder user experience. While much research has focused on high-rated applications,…
Just as user preferences change with time, item reviews also reflect those same preference changes. In a nutshell, if one is to sequentially incorporate review content knowledge into recommender systems, one is naturally led to dynamical…
The effectiveness of recommendation systems is pivotal to user engagement and satisfaction in online platforms. As these recommendation systems increasingly influence user choices, their evaluation transcends mere technical performance and…